PrintSmith Vision
About PrintSmith Vision
ePS PrintSmith Vision is a print estimating software that helps businesses in publishing, textile, printing, government and other sectors manage print estimating, accounting, sales, orders, and more. Managers can utilize business cards and letterheads to generate estimates for various job tasks.
The platform allows teams to gain real-time visibility across production-related details including item description, delivery date, current job station, and quantity ordered. ePS PrintSmith Vision offers an order management module, which enables administrators to schedule various activities such as designing, ink mixing, boxing, and more. Employees can also generate financial reports to automatically manage job costing, accounts payable and receivable, and invoicing operations.
ePS PrintSmith Vision lets businesses review job statuses, track account history, collect shop floor data, and schedule follow-up reminders on a unified interface. It offers an integrated credit card processing feature, which helps operators process payments and generate receipts.
Key benefits of PrintSmith Vision
- Intuitive and easy-to-use browser-based print management solution
- Integration to EFI web to print solutions
- Direct communication with EFI Fiery for touchless print production
- Tools to effectively manage key operational processes like estimating, point-of-sale, account management, production management, receivables and sales analysis
- Powerful Scheduling, Shop Floor Data Collection and Job Costing solutions
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Reviews
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- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
30+ years PrintSmith user
Reviewed on 2020/11/04
[SENSITIVE CONTENT HIDDEN] are GREAT!
[SENSITIVE CONTENT HIDDEN] are GREAT!
Pros
I grew up on PrintSmith for my business. Over the years EFI has referred many prospects to me for references. Now we purchased DSF and have a really powerful workflow: DSF > PrintSmith > Fiery. I like the way EFI is constantly working to integrate products which will increase our revenue and profits.
Cons
When the software goes down, it really goes down! We struggled for a year after hiring EFI to port our products to a new server (Azure). We had a contract with EFI [SENSITIVE CONTENT HIDDEN] and I ended up asking [SENSITIVE CONTENT HIDDEN], respecfully, for a credit of $9332.20 because of my fiasco. I still haven't heard from him.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This program has changed our business in a positive way!
Reviewed on 2024/11/15
Overall, PrintSmith is a wonderful, comprehensive program that has added significant value to our...
Overall, PrintSmith is a wonderful, comprehensive program that has added significant value to our business.
Pros
The convenience, consistency and accuracy of estimates and invoices.
Cons
Some menu items can be confusing, as well as difficult navigating in some menus, etc.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
its ok but
Reviewed on 2024/12/09
Most of my experience has been very expensive. but the staff is usually very responsive to my needs...
Most of my experience has been very expensive. but the staff is usually very responsive to my needs and helps me get through whatever the problem may be. Although i do not think i have talked to anyone there for over a year. i don't even know the new email for service.
Pros
I love the program as a whole. everything is clear and easy to use and accurate.
Cons
The cost is very high and it needs a website as part of it so everything is one place. i know you offer a web site add-on but its not cost effective for most small printers. I have a website that is not attached to the printsmith system that is very reasonable but it doesn't integrate into you product so i have to run separate books for it. I don't even have the web site customers on the printsmith software because its too tedious to double up work.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Decent POS Software for Print Shops
Reviewed on 2024/11/12
Over all I use this program 4-5 hours a day and it has made our shop more profitable and able to...
Over all I use this program 4-5 hours a day and it has made our shop more profitable and able to work with a smaller staff. I am the main user in our shop and while the learning curve from a very old 2006 desktop version to PSV was steep I mostly like the program and can quickly get done what I need. The old program I had to open multiple windows and drag & drop for bringing forward older jobs (more than one) into new jobs. Now we can import old jobs from any account using the add job window. I do wish there was more flexibility on packing lists for when we have split jobs. as it is I save as a PDF and edit the PDF to show what is actually delivering.
Pros
Having used PS for about 13 years I can say it has improved greatly over the years. I find it very functional and intuitive. I can take deposits, track orders and see our profitability. It is easy to do job builds and save presets. Looking up older orders and pulling them forward is very easy as well. I can take a job build and easily transfer to a different account for similar jobs. We have connected our PSV to SalesForce for sending out invoices, statements and following up on estimates. This has simply added to the functionality. We also have ShipExpress which allows us to ship right from an invoice and pull all the pricing into PSV as well as tracking numbers.
Cons
I am no a big fan of some updates made in version 7.0.0.6166. Most especially the number search bar at the top. This used to hold the number so if you typed in a number for an invoice but it was on the estimate selection you could just change the selection to invoice and hit search. Now if you click anywhere on the screen the number disappears and you have to retype it. Sounds like a small thing - and had it not worked beautifully before that maybe it wouldn't be so aggravating. Also when processing a credit card we would leave the invoice # in that bar so once processed we could click search and go right to the invoice to both verify and print a receipt (PSV won't connect to my printer for some reason for receipts). This version also has slowed down load time. We have 30 years of customer info in this program, since this upgrade it lags when loading account searches. Very annoying. Also issues connecting to Ship Express and losing printer specifications. Sometimes my notes disappear while saving. very annoying and time consuming when this happens. Sometimes it also happens when converting from an estimate to a job - but only on clients that have notes saved to pop into all tickets.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall I am happy with PrintSmith
Reviewed on 2024/12/09
Overall, I am happy with PrintSmith. I like it, but I don't consider it a complete product, hence...
Overall, I am happy with PrintSmith. I like it, but I don't consider it a complete product, hence the fact that we had to get PlanProphet on top of it.
Pros
It's a great platform overall. It's pretty intuitive to use once you get the hang of it. It has a lot of data available in the database if you get into creating your own reports, which is very useful. I had positive interactions with support as well.
Cons
The reporting module is not great. You have to really know how to code in inet designer and all the reports are static. We had to purchase another product (Plan Prophet) on top of PrintSmith to give us all that we need. PS has a very archaic system for tracking customer followups and team collaboration and there is no way to automate any customer followups or pretty much anything. I really dislike the super long term contracts whenever you ask for a new user license. Support hours are ridiculously expensive. You have to pay a lot of money for training. PS does not have any good video training. You have to heavily rely on the user manual, which is a great manual if you are a super technical person. Videos would be a lot more helpful. It also takes a long time to get new features implemented.
PrintSmith Vision FAQs
Below are some frequently asked questions for PrintSmith Vision.Q. What type of pricing plans does PrintSmith Vision offer?
PrintSmith Vision offers the following pricing plans:
- Free Trial: Not Available
Please contact EFI for pricing and configuration details.
Q. Who are the typical users of PrintSmith Vision?
PrintSmith Vision has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PrintSmith Vision support?
PrintSmith Vision supports the following languages:
Brazilian Portuguese, Chinese, English, French, German, Japanese, Spanish
Q. Does PrintSmith Vision support mobile devices?
PrintSmith Vision supports the following devices:
Q. What other apps does PrintSmith Vision integrate with?
PrintSmith Vision integrates with the following applications:
MarketDirect StoreFront, Salesforce.org Nonprofit Cloud, SugarCRM
Q. What level of support does PrintSmith Vision offer?
PrintSmith Vision offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
Related categories
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