Splynx

About Splynx
Splynx is a billing and network management software designed to help small to midsize internet providers handle subscribers, billing, and related operations. The system can be integrated into existing internet service provider (ISP) infrastructures and allows administrators to automate various processes.
Splynx lets supervisors optimize networks, system configurations, radius management, CRM tasks and more. The application can also manage operation support systems (OSS) and business support systems (BSS) in telecoms.
Key benefits of Splynx
• Get rid of manual admin and billing work
• Set up automatic billing and accounting
• Use your local payment systems
• Optimize and automate your network
• Includes CRM, helpdesk, inventory management, and scheduling.
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Reviews
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- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A CRM that just works
Reviewed on 2025/03/13
I'm glad I can come in every day to use a product that just works! With other providers it had...
I'm glad I can come in every day to use a product that just works! With other providers it had always been "just deal with the issues". With splynx it turned into, "We understand you have a problem, it will take some time, but how can we fix it for you". They continue to work with their customer to make their product better and take the feedback from them to continually grow their platform. Every single function works as expected and they will lead you along the way to make sure IF you have any problems they get resolved right then and there.
They are truly a breath of fresh air and the only regret we have is not switching sooner!
Pros
- Ease of use
- Helpful support and integration team
- Simple data structure
- Many integrations
- Pocketbook friendly
Cons
- Small, minor issues or bugs but most everything functions as it should
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Support any ISP could ask for
Reviewed on 2024/11/26
Was the best decision i ever did years ago was to migrate all our services into one product and...
Was the best decision i ever did years ago was to migrate all our services into one product and Splynx was able to deliver that where other software vendors could not.
Pros
The support we receive when there are issues or need assistance with are 10 out of 10. As an ISP to receive the support we get makes us look good to our clients.
Cons
a few integrations we would like to have
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
best splynx review
Reviewed on 2023/09/25
it is a very good system for internet service providers to manage clients
it is a very good system for internet service providers to manage clients
Pros
the system is good for managing clients , creation of accounts for clients, ticketing. also integrated with invoicing software
Cons
the front end design is not very friendly
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best ISP CRM service around!
Reviewed on 2024/11/25
Splynx genuinely prioritizes customer feedback, continuously evolving and improving their solutions...
Splynx genuinely prioritizes customer feedback, continuously evolving and improving their solutions in the ISP industry. They are always attentive and responsive, ensuring that no request is ever too challenging. Whether it's troubleshooting or assisting with complex integrations, Splynx goes the extra mile to provide exceptional support and tailor their services to meet specific needs. Their commitment to customer satisfaction is evident in every interaction, making them a reliable partner for any ISP-related requirements.
Pros
Innovative and incredible product, with amazing after sales and support staff.
Cons
Nothing! I cannot find anything I don't like about Splynx.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Splynx Feedback
Reviewed on 2024/11/26
Been with Splynx for +- * years and never had any issues. Updates are great and product keeps...
Been with Splynx for +- * years and never had any issues. Updates are great and product keeps evolving
Pros
Radius, Stats & Support and so much more
Cons
Nope Nothing, all services and features work.
Splynx FAQs
Below are some frequently asked questions for Splynx.Q. What type of pricing plans does Splynx offer?
Splynx offers the following pricing plans:
- Starting from: US$255.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Splynx?
Splynx has the following typical customers:
2–10, 11–50
Q. What languages does Splynx support?
Splynx supports the following languages:
English, Spanish
Q. Does Splynx support mobile devices?
Splynx supports the following devices:
Q. What other apps does Splynx integrate with?
Splynx integrates with the following applications:
3CX, BitPay, Braintree, GoCardless, Google Maps, Holded, Mailjet, NetSuite, Netcash Shop, PayEX AP, PayPal, Paynow, QuickBooks Online, Sage One, Stripe, Windcave, Xero, Zoho Books, authorize.net
Q. What level of support does Splynx offer?
Splynx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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