Liongard

About Liongard
The Liongard Deep Data™ Platform transforms IT systems’ data from a messy, hard-to-reach asset into a unified, actionable source of intelligence. Through automated discovery, documentation and auditing, Liongard empowers MSPs to unlock an operational advantage that delivers both higher profits and exceptional customer experience. MSPs can automatically inspect any customer environment from cloud to endpoint, transform configuration state data buried deep in IT systems and into a unified data set that’s structured, query-able, actionable and audit-ready. Next-level automation and workflows detect changes, provide recommendations to get to the root cause faster, and create a time series record. Learn more at liongard.com.
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Reviews
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product that is Scalable
Reviewed on 2023/10/16
Love the product.
Love the product.
Pros
Liongard offers a ton of features. Most of the stuff they say it does, it does. Not a bunch of mispromised marketing jargon.
Cons
Implementation can be a lift, especially understanding the full capabilities of the product. Would like to see more attention on the CX side.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Liongard Has Been A Reliable and Simple to Use Solution
Reviewed on 2024/04/09
Pros
For secure IT asset management, we always choose Liongard.
Liongard has powerful capabilities that make it a reliable solution.
Cons
I do not have dislikes for Liongard.
Liongard is so reliable.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Very difficult to setup and understand, but can be powerful
Reviewed on 2022/10/03
Good, but not great. I want to be able to really on-board the system but it stands in its own way.
Good, but not great. I want to be able to really on-board the system but it stands in its own way.
Pros
The ability to tie into all of our critical systems and give us insights into what is happening in one single place is great. We can see correlations between the systems and recognize when there are trends that require action.
Cons
It's really difficult and complex to configure. There aren't any wizards and you have to read every single word of every single guide and you still won't get it. You then have to open a support case and it takes multiple days to get back to you, eventually realizing that you need on-boarding support. All in all, the UI and UX was designed by engineers and you can tell.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect solution for change management and docum
Reviewed on 2021/07/23
Pros
Liongard helps you get a grip of valuable data in a readable and exportable format. The most important feature that it will alert you if data you find relevant changes. That helps when bad things happen but most of all in the day to day challenge to keep contract number up to date.
Cons
Sometimes difficult to be aware of inspectors not running or failing and to find/fix that.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An Important data aggregation tool
Reviewed on 2021/08/26
Pros
Liongard brings all the important data into a single pane of glass. This is important for visibility across all systems for compliance and billing purposes.
Cons
Somewhat confusing billing model but I believe that has been resolved with their new essentials billing tier.
Liongard FAQs
Below are some frequently asked questions for Liongard.Q. What type of pricing plans does Liongard offer?
Liongard offers the following pricing plans:
- Starting from: US$33.00/month
- Pricing model: Subscription
- Free Trial: Not Available
How Much Visibility Do You Need? No two managed service providers are the same. That’s why we have flexible options that meet your business’ needs today, and in the future. Core Visibility (Cloud + Infrastructure) begins at $33 at 15+ environments. Complete Visibility (Endpoints + Cloud + Infrastructure) begins at $39 at 15+ environments. Have more than 25 environments? Call us for tiered discount pricing. Pricing is per customer environment, per month. * Automated system intelligence * 70+ Inspectors and Integrations * PSA, RMM, Documentation, and Business Reporting Integrations and Inspectors * Unlimited system inspections Cloud, network & on-premises * 18 month of compliance auditing, unlimited users, Single Sign-On (SSO/SAML), and API access *Receive alerts, and automatically open and close PSA tickets when key changes occur * Documentation platform integration IT Glue Enterprise API * System metrics & import/export functionality * Built-in reports * 1-year term billed monthly
Q. Who are the typical users of Liongard?
Liongard has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Liongard support?
Liongard supports the following languages:
English
Q. Does Liongard support mobile devices?
Liongard supports the following devices:
Q. What other apps does Liongard integrate with?
We do not have any information about what integrations Liongard has
Q. What level of support does Liongard offer?
Liongard offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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