ELO ECM Suite

About ELO ECM Suite
ELO ECM Suite is an enterprise content management platform that easily digitalizes the workplace with capabilities for content, contract, document and email management, billing and invoicing, advanced workflows, analytics, and search. It offers advanced encryption which guarantees data security. The built-in mobility and a multi-client architecture help users access information access on any device.
Key benefits of ELO ECM Suite
- Single platform for comprehensive information management
- Capabilities for content, contract, content, document, email, and records management, team collaboration, billing and invoicing, HR recruitment, and HIPAA compliance
- Data privacy and security with advanced encryption
technologies and superior role-based
access control
- Intelligent data analysis
- Seamless integration with third-party systems such as Microsoft, SAP®, Salesforce, brings
data from multiple sources together in
one place for intelligent processing and
management
- Intelligent search tools for information on demand
- Automated processes and workflows for more efficient and transparent business processes
- Collaboration and mobility for anytime/anywhere information access
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Reviews
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Powerful content management and workflow software
Reviewed on 2020/04/09
It's a tool you don't know you need until you use it. My company has shared drives, SharePoint,...
It's a tool you don't know you need until you use it. My company has shared drives, SharePoint, Teams, and of course e-mail so content (multiple versions too - sound familiar?) is all over the place. As a content management professional, I've advocated to management that the official "system of record" for ANY documents needs to be in ELO so we can all work smarter.
Pros
Several things really stand out with ELO. First, when you put content in ELO - documents, email, invoices, or whatever - you can find it later. Search is great (it uses Elasticsearch under the hood). Second, it's great for archiving. You can set up a filing plan, easily build a workflow and whatever needs archiving based on retention schedules, policies, etc., is done automatically. Finally, it integrates with our ERP system, which is nice because I can see 'just enough' customer information - like, did they pay an invoice - without having to get someone to look it up (I'm not in the accounting department), which can be a pain since I work remotely.
Cons
Although it integrates with Microsoft Office nicely, you can't really edit documents in "real time" with other team members like you can in Microsoft Teams. That said, there is a feature called the 'feed' that is basically a chat window where other team members can add comments in real time when a document is being edited.
Alternatives Considered
Microsoft SharePointReasons for Switching to ELO ECM Suite
SharePoint has it uses, especially as the back-end for Teams and collaboration on projects. But it isn't an easy to use / out of the box document and records management system. Plus search is better in ELO.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ELO
Reviewed on 2021/06/01
Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed...
Very satisfied. We integrated ELO with Quickbooks and it made a huge difference in how we managed customers and maintenance contracts. Basically we add customers to ELO, add product and maintenance documents to the customer, and then they’re synced up with Quickbooks for billing. We get a whole picture of what’s coming up like scheduled maintenance, work we did in past, what products they have, have they paid, etc.
Pros
Instead of techs calling in and asking us to email them customer info, service contracts, parts, schematics or whatever, they can now look it up on the road really easily. Service techs can get to any customer or product we service at a customer site since ELO works in a browser and there’s a mobile app. It’s really easy to find stuff.
Cons
We use ELO to store inventory and customer documents since Quickbooks isn’t really good at that. I’m sure we could store other kinds of documents in ELO but we haven’t done it yet.
Response from ELO Digital Office
Happy ELO users like you make our day. Thank you, Brian.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Document management system that works
Reviewed on 2024/05/10
We switched to this DMS from IBM Cognos and it was a big leap forward.
It looks like the program...
We switched to this DMS from IBM Cognos and it was a big leap forward.
It looks like the program has been created with the user at the center and that's very good. The interface is quite user friendly and the workflows are straight forward.
The lack of a training program is a big minus cause you must rely on external partner to implement the system. Even an administrators trainign is missing. This is my biggest complain.
The solution is not cheap and require memory and CPU resources to be effective.
Pros
Simple, beautiful, ergonomic interface
Full OCR indexing of every document
Fast internal search engine
Solid solution
Cons
Not organized training program and certifications available for customers.
Resource intensive
Not cheap
ELO ECM Suite FAQs
Below are some frequently asked questions for ELO ECM Suite.Q. What type of pricing plans does ELO ECM Suite offer?
ELO ECM Suite offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Alternative to monthly pricing: One-time price per user: $1000.
Q. Who are the typical users of ELO ECM Suite?
ELO ECM Suite has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ELO ECM Suite support?
ELO ECM Suite supports the following languages:
Arabic, Chinese, Czech, Danish, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Swedish
Q. Does ELO ECM Suite support mobile devices?
ELO ECM Suite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ELO ECM Suite integrate with?
We do not have any information about what integrations ELO ECM Suite has
Q. What level of support does ELO ECM Suite offer?
ELO ECM Suite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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