About GoTo Meeting

GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs.

Leaders can start a meeting instantly by clicking ""Meet Now"", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing."


Key benefits of GoTo Meeting

Boost Employee Productivity

Easily collaborate with remote team members.
Integrate online meetings into your regular in-person meetings.
Complete projects faster by holding online review sessions.
For company-wide all-hands meetings, use GoToWebinar®.

Increase Sales

Turn sales calls into instant demos in one click.
Qualify prospects by conducting online presentations.
Review sales agreements online.

Consult from anywhere

Keep clients up to date while avoiding costly on-site visits.
Securely share documents, designs and project plans online.
Use Drawing Tools to highlight main ideas on-screen.

Reduce Training Costs

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.
For a more comprehensive training solution, use GoToTraining®.

Provide Online Support

Share the client's desktop to resolve technical issues.
Collaborate with colleagues on a customer's problem.
Do you frequently support customers online? Try our GoToAssist Express® support product.


Images

GoTo Meeting Software - Join Meeting Preview

Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off.
GoTo Meeting Software - Flawless Video Meetings

An all new sleek & intuitive interface that let's you navigate meetings with ease.
GoTo Meeting Software - Select Your Preferred Camera View

Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker.
GoTo Meeting Software - Share Content Seamlessly

Presentation mode allows you to share presentations & other important pieces of content with attendees.
GoTo Meeting Software - Consume Content Clearly

New attendee view designs & magnification functionality makes it easy to see the presenters screen.
GoTo Meeting Software - GoToMeeting Mobile App

Meet anywhere with the GoToMeeting Mobile app. Free on any iOS or Android device.
View 7 more
GoTo Meeting video
GoTo Meeting Software - Join Meeting Preview

Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off.
GoTo Meeting Software - Flawless Video Meetings

An all new sleek & intuitive interface that let's you navigate meetings with ease.
GoTo Meeting Software - Select Your Preferred Camera View

Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker.
GoTo Meeting Software - Share Content Seamlessly

Presentation mode allows you to share presentations & other important pieces of content with attendees.
GoTo Meeting Software - Consume Content Clearly

New attendee view designs & magnification functionality makes it easy to see the presenters screen.
GoTo Meeting Software - GoToMeeting Mobile App

Meet anywhere with the GoToMeeting Mobile app. Free on any iOS or Android device.

Not sure about GoTo Meeting? Compare with a popular alternative

GoTo Meeting

4,4 (11 550)
VS.

Starting Price

US$14,00
month
US$19,99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

106
36

Integrations

17
6

Ease of Use

4,4 (11 550)
4,1 (306)

Value for Money

4,3 (11 550)
3,8 (306)

Customer Service

4,3 (11 550)
3,7 (306)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,4 /5
(11 550)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,3/5

Already have GoTo Meeting?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11 550
Jorge
Jorge
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good solution for online meetings and presentation

Reviewed on 2020/03/26

I have offices, customers, account managers, partners and even developers in severalc countries....

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

Alternatives Considered

Microsoft Teams and Google Meet

Reasons for Choosing GoTo Meeting

Because I have a lot of problems with how difficult was for the users to connect to the meeting. They connect, but allways forget to connect audio or video because it is no easy to find it. Also bacause I had problems with support and invoicing.

Switched From

Webex

Reasons for Switching to GoTo Meeting

Because its easiness to connect to the conference
Julie
Julie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Functional and easy to configure meeting software

Reviewed on 2023/08/15

The video and audio both look and sound fairly decent. The platform's emphasis on user privacy is a...

The video and audio both look and sound fairly decent. The platform's emphasis on user privacy is a particularly attractive feature. The success of any solution to a user's problem hinges on how quickly it can be implemented. All of the meetings are safe and sound.

Pros

It allows users to have teleconferences, record meetings, and make audio communications with others inside and outside the company. Because it's a safe environment, the tool is used regularly. Sharing one's screen with other participants is a useful feature that facilitates collaboration and clear communication.

Cons

Due to intermittent connection issues, logging in can be a challenge at times. There are occasions when the call quality decreases, which is frustrating for the consumers. The chat tool has fewer options and less intriguing video effects.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Customer Service Nightmare

Reviewed on 2019/01/03

I have to test each and every access code and then regenerate the meeting if I find that the access...

I have to test each and every access code and then regenerate the meeting if I find that the access code is invalid. And I have no way of knowing if this a problem that they are working to remedy or not. It is a nuisance problem that was barely acknowledged. This entire experience was one that makes you start reviewing their competition.

Postscript:
About two hours after I found out from the customer service rep how to test the access codes for the meetings that I had created in GoToMeeting to test if they were invalid or not, I visited my GoToMeeting page. Some of the meetings were no longer there. I went to my Outlook Calendar and the meetings with the phone numbers and the access codes were still there. I called the phone numbers assigned to those meetings and dialed the access codes. The access codes were invalid. This means that someone at GoToMeeting tested all the meetings that I had created and removed those with invalid access codes.
It would have been much easier from the outset if the customer service person had simply apologized for the problem of invalid access codes rather than telling me that the error lay in my cut and paste skills. Telling someone that they are not capable of a routine as simple as cut and paste, and that their execution of that process introduced the errors is pretty silly. I discussed this situations with my supervisor who told me that our company is planning to switch to another provider.

Pros

I have used GoToMeeting off and on for both meetings and webinars for over 6 years in several environments and it works pretty consistently. Early on, there were several problems with sound and people being unable to hear intermittently but in the past few years those quality problems have apparently been resolved. It is easy to use and set up

Cons

Over the past two weeks, I have set up meetings with GoToMeetings and the access code turned out to be invalid. It occurred last week and once again today. I went to the customer support section on their website and it suggested that the access code be tested by calling in on another number. I tried this and once again received the message that the access code was invalid. I followed the process of finding a live customer support person as outlined on the site. I was connected to a classically unhelpful customer service person that I recall from a decade or so ago. Overall technology companies have moved away from outsourcing customer service matters to poorly trained, ineffective and resistant customer service teams. This individual refused to acknowledge that the problem lay with the generation of invalid access codes at their end until I worked him over with logic. I had to pull out of him the process of figuring out how to test all of the access codes I currently have in the meetings that I have set up for the next few weeks. I got him to finally admit that the problem I am having is a problem for other people too. I could not find out from him if the problem was increasing or decreasing at their end. He would not provide me with access to a supervisor or technical person responsible for monitoring and eliminating the problem of invalid access codes. It was a nightmare

ZOUHAIR
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

As an ESL teacher

Reviewed on 2023/11/21

Pros

As an ESL teacher , GoTo Meeting is what I have been using to get in touch with my students and it’s even easy to use .

Cons

Easy to use by my students and the platform is simple and clear

Verified Reviewer
Overall rating
  • Industry: Program Development
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good tool for meetings and screen sharing, quite light and fast.

Reviewed on 2023/09/01

It is a good and low-cost product that helped us provide remote support to many clients.

It is a good and low-cost product that helped us provide remote support to many clients.

Pros

This tool is quite safe and does not have an extensive list of vulnerabilities like other brands of its competition.When we used it, it was quite fast and light.

Cons

I think that it should have the possibility of being able to share files during the remote session, it was a problem having to find another tool to send files during the session, however other products that compete with this tool have this functionality.I also think that if the shared screen could be Zoomed it would be useful in some occasions of Support or remote presentation.The possibility of holding remote meetings simultaneously is important (when you have several clients at the same time and several support agents), it would be important for the brand to evaluate having this functionality that its competition does have.

Alternatives Considered

Zoom

Reasons for Switching to GoTo Meeting

It helped us decide the price since it was lower than other similar products, and also that at that time during the pandemic, other competing products had many published vulnerabilities, whereas GoToMeeting did not have those alerts.
Showing 5 reviews of 11 550 Read all reviews

GoTo Meeting FAQs

Below are some frequently asked questions for GoTo Meeting.

GoTo Meeting offers the following pricing plans:

  • Starting from: US$14,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Professional: $14/organizer/month, billed annually (150 participants) Business: $19/organizer/month, billed annually (250 participants) Enterprise: Contact LogMeIn for custom packages that fit your company's needs. (up to 3,000 participants)

GoTo Meeting has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

GoTo Meeting supports the following languages:

Dutch, English, French, German, Italian, Portuguese, Spanish

GoTo Meeting supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoTo Meeting integrates with the following applications:

ActiveDEMAND, Acuity Scheduling, Calendly, Docebo, Google Calendar, HipChat, LawGro, Microsoft 365, Okta, Procore, Salesforce Sales Cloud, ServiceNow, Slack, SpiceCSM, Zoho Cliq, Zoho Desk, Zscaler

GoTo Meeting offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for GoTo Meeting.