GoToMeeting

GoToMeeting

Online meeting software with HD video conferencing

4.5/5 (5628 reviews)

GoToMeeting Overview

GoToMeeting is a web conferencing tool that allows users to host an online meeting with up to 100 participants. Users can share any application on their computer in real time. GoToMeeting offers high-definition video conferencing and unlimited meetings with remote colleagues. Attendees can connect to meetings from their Mac, PC, iPad, iPhone or Android device.

Leaders can start a meeting instantly by clicking "Meet Now", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing.

Pricing

Starting from
US$24,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Dutch, English, Finnish, French, German and 4 others, Italian, Japanese, Spanish, Swedish

GoToMeeting Reviews

Overall rating
4.5/5
91% positive reviews
3190
Excellent
1959
Very good
422
Average
42
Poor
15
Terrible
Simeon R.

Easy and quality meetings

Used Daily for 2+ years
Reviewed on 2019/08/20
Review Source: Capterra

In general I've a really good experience with GTM, the video/audio quality is remarkable, and the usability is excelent. In my humble opinion, is one of the best meeting software I've ever used.

Pros

GoToMeeting deliver in general high quality in audio and videomeetings and most important provides really quick and easy way to setup meetings with your team or any other GTM user.
It has integration plugin for GCalendar, which makes really easy to setup a "conference room" for a scheduled meeting and invite multiple attendees.
The recording option really save your day when there are lots of topics to follow and no time for taking notes.
It also have interesting features as indicating who is talking both when you're using video and when is just an audio meeting, which at some points is also really useful when you don't actually know all the attendees. Beside this it provides also regular features as other meeting software like written chat, presenting mode, and so on.

An interesting feature of GTM is the possibility for setting up a conference where the attendees are muted and only the owner of the meeting o the authorized person is able to speak, useful for conferences with lots of people; and this state can be modified at any point, for example for the Q&A section.

It also provide the option of setting up recurrent meetings without the need of using google calendar, and the possibility of invite extra people by just sharing an URL or a meeting code.

Overall I've never had a bad experience using GTM for daily or other kind of meetings.

Cons

The only bad experience I had with GTM is when the owner of a recurring meeting is on holiday or leave the company, was almost impossible to change the owner in order to modify the meeting or cancel it. Only contacting with the admin team solved these issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David Y.

Solid Performance and Reliability

Used Weekly for 2+ years
Reviewed on 2019/08/20
Review Source: Capterra

I love using GoToMeeting for my team meetings. It's reliable and easy to use. We have tested out other meeting solutions including Zoom, but none compare to the ease of use found with GTM. Zoom meetings, for instance, have a much different interface, and very little is intuitive about the dashboard. Conversely, GoToMeeting's dashboard is easy to understand and follow. You can also easily change your user name within a meeting, so if you are on an informal meeting with team members you might just list your first name, whereas for a client meeting you can list your full name, title, etc.

Pros

Our organization has used GoToMeeting for many years. It is a solution that enables individuals to connect via a url to a virtual meeting. It is ideal for companies that have remote staff or staff that travel frequently and cannot physically attend a meeting. This is among GoToMeeting's best features. Other advantages include the following:
1. It's very easy to assign a permanent meeting url to your team members. This is a great feature, because nothing is more annoying than having to create new urls for meetings. With GoToMeeting, you can use the same url again and again.
2. It's very easy to assign meeting control (i.e., switch presenter) to other members in the meeting. This is especially helpful when presentations need to be shared with others. It's also a great way to perform edits to presentations in real-time with team members who are not physically next to you.
3. Users can share their web cams. We sometimes make this obligatory, as it helps to ensure that those in the meeting are actually paying attention and not multi-tasking.

Cons

You have to make sure to switch your audio depending on how you join the meeting. If you join by phone but forget to switch your GoToMeeting dashboard setting to phone audio, you (and others) will hear a loud, ongoing each until you make this switch. Ideally GoToMeeting would recognize the source from which you are joining (phone or computer audio) but since it does not do this, it's best to get into the habit of switching this manually to avoid the loud echo.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Jeffrey T.

GotoMeeting Video Meeting with ease

Used Weekly for 2+ years
Reviewed on 2019/03/03
Review Source: Capterra

Being able to communicate with other people in my company and the ability to have it recorded, with being able to go back and see who said what and who was suppose to do what. Just the time of not needing to take notes is wonderful. Now I just print them out and highlight the important stuff. GoToMeetings has made my business look larger than it is when I speak with very large companies. When I set up a GoToMeeting with them they are very impressed. It also gives me the opportunity to demonstrate our products. It's so much better than having them go to YouTube to watch a video. At GoToMeeting I demonstrate and then they can ask questions there "real time." If they want me to change a parameter, I can do that, right then, "real time." So my experience over all is wonderful.

Pros

The people at GoToMeeting have made putting a meeting together simple and easy. I have used their product since it came out on the market. There are Individual mode where the video is on one person and everyone else is watching or you can place it in a group mode where you can see the faces of others in the meeting. No need to take notes GoToMeeting will record your meeting and transcribe it for you, then if you have items that were shown in a prsentation to them you can go back and make links they can go to. Meetings can be only one person speaking or it can be interactive with the presenter controlling who speaks when. The people at GoToMeeting are always one step ahead and the communication market evolves. You can watch, listen and speak through your computer or you can still call into an 800 number. I can't say enough about how easy it is to use the software, it only took me about an hour to review the features and felt comfortable that I could operate the software. They are a;ways coming up with new features.

Cons

Cons? What cons? I have to say I know nothing that would be a limiting factor except maybe the number of people you can view, but how many people can you really view on one screen. No honestly I would reccomend this to a business of two people that are in different locations to communicate back and forth as it records your meeting and transcribes it. So, no I have no con's

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Samridh S.

Virtual Meeting with Goto Meeting

Used Daily for 2+ years
Reviewed on 2019/02/01
Review Source: Capterra

I use this software almost on a daily basis to communicate with team members that are not situated in the same geographical location. It is the company wide go to software for all and it does make connecting with virtual teams much simpler. I think there is something for everyone in this software and it will only get better with time.

Pros

This software is extremely helpful when you are working with a team that is either located in different states domestically or different countries internationally. It is an online platform and browser based so pretty much very very easy to get started. Just setup a account, open browser, go to their website and log in. The software has made useful features but the ones that I have used and like the most are,
- Setup Recurring meetings (so I don't have to go back and do it over and over again)
- Switch between presenters (you can give authority to other participants and let them share their screen)
- Give authority for keyboard and mouse (they can control your screen from their end which at times has been life saver for me)
- Very easy to user user interface (All options are right there on the goto window and it can be either maximized or minimized)
- Says who is speaking (When you hear a voice you can see on the bottom of the screen who is speaking at the moment)
- Can have lot of participants ( I scratch the surface for number of attendees I can have during the meeting.)
- Webcam option (Yes you can choose to enable disable webcam so others can see you)
- Chat option (if you can't hear someone type a message on chat and see if they respond back)
- Record (I haven't used this feature but i bet it would come handy when you do a massive presentation and not everyone can attend but you want them to see what they missed)

I think it should satisfy most people and companies needs

Cons

I have had many issues with this software. Some few times I have ran into these situations
- I cannot hear the other person though I see them online
- If I start meeting before the scheduled time it acts weird

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Bonnie M.

I LOVE GTM!! (GoToMeeting)

Used Monthly for 2+ years
Reviewed on 2018/09/19
Review Source: Capterra

I love GoToMeeting (GTM)! I teach online and hold live chats sometimes 3 nights a week. I have to sometimes use another program, and at times when it doesn’t work I have quickly jusmped on GTM and it ‘saves the day” every time! I love the new TRANSCRIPTION feature too! And so do my students. Granted it isn’t perfect, but what speech-to-text feature is? I make sure to use GTM and introduce it to my students at least once per course. The following week I will switch back to the other program, and then I let my students vote on which program they’d prefer to use the following week – GTM wins every time! I have used other online VOI chat tools, but they seem to keep changing?! They "think" they're making improvements, but take away such a valuable feature as being able to share the moderator's entire screen?! Why?! Either that or their newer version cannot “handle” sharing the entire screen and errors out showing the same screen over and over again in a trail of overlapping screens that run off into infinity. GTM is just easier to use! Inviting attendees is even easy – just set up a future meeting and the email invitation is created for you! Easy peasy! I just took a another look at it again and played around with resizing and moving the feature windows and I even found something else about it that I didn't know before...so now I love it even more!

Pros

Being able to quickly and easily show my online students what I am doing, by sharing my entire screen/desktop, on my computer is so important! SHARING MY ENTIRE SCREEN regardless of which program I am using, or switching to, and to also have them see the pop-up or embedded windows (like scroll over Alt tags or edit menus & windows) is a must! Another program (that I will not name) recently changed that specific feature so if the moderator shares the entire screen an infinite trail of windows appears and no one can see a thing. I'll choose go to meeting every time if I have the choice between the two! Don't get me wrong - GTM does allow you to also share only one specific application/program at a time IF that is what you would prefer to do. I just need/prefer to share my entire screen.

Cons

Honestly, the only thing I can think of is I wish GTM would allow the attendees to "raise their hands" to let me know they have questions, or that I have missed a text/typed question. Either that or just give them an icon that can be clicked on that rings a bells in my ear so that I know to pause and/or ask the viewers to type their question again. I can understand that some moderators might not want to allow such interruptions during a presentation, or during a specific time, but giving the moderator an ON/OFF option for it would work for everyone! The little icon/button could be placed right next to the MIC controls on the Attendees pane.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

GoToMeeting Pricing

Starting from
US$24,00/month
Pricing options
Free Trial
Subscription
Value for money

Starter: $24 per month billed monthly, or $19 per month billed annually. (10 participants)

Pro: $36 per month billed monthly, or $29 per month billed annually. (50 participants)

Plus: $59 per month billed monthly, or $49 per month billed annually. (100 participants)

GoToMeeting Features

  • API
  • Call Recording
  • Conferencing
  • Live / Video Conferencing

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Instant Messaging
  • Monitoring
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Voice Mail

Additional information for GoToMeeting

Key features of GoToMeeting

  • Audio conferencing via phone and computer
  • Drawing tools
  • Full desktop sharing
  • Instant meetings with a single click
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • One-time scheduled meetings
  • Recording
  • Recurring meetings

Benefits

Boost Employee Productivity

Easily collaborate with remote team members.
Integrate online meetings into your regular in-person meetings.
Complete projects faster by holding online review sessions.
For company-wide all-hands meetings, use GoToWebinar®.

Increase Sales

Turn sales calls into instant demos in one click.
Qualify prospects by conducting online presentations.
Review sales agreements online.

Consult from anywhere

Keep clients up to date while avoiding costly on-site visits.
Securely share documents, designs and project plans online.
Use Drawing Tools to highlight main ideas on-screen.

Reduce Training Costs

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.
For a more comprehensive training solution, use GoToTraining®.

Provide Online Support

Share the client's desktop to resolve technical issues.
Collaborate with colleagues on a customer's problem.
Do you frequently support customers online? Try our GoToAssist Express® support product.

GoToMeeting FAQs

Below are some frequently asked questions for GoToMeeting.

Q. What type of pricing plans does GoToMeeting offer?

GoToMeeting offers the following pricing plans:

Starting from: US$24,00/month

Pricing model: Subscription

Free Trial: Available

Starter: $24 per month billed monthly, or $19 per month billed annually. (10 participants)

Pro: $36 per month billed monthly, or $29 per month billed annually. (50 participants)

Plus: $59 per month billed monthly, or $49 per month billed annually. (100 participants)

Q. What are the main features of GoToMeeting?

GoToMeeting offers the following features:

  • Audio conferencing via phone and computer
  • Drawing tools
  • Full desktop sharing
  • Instant meetings with a single click
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • One-time scheduled meetings
  • Recording
  • Recurring meetings

Q. Who are the typical users of GoToMeeting?

GoToMeeting has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does GoToMeeting support?

GoToMeeting supports the following languages:

Dutch, English, Finnish, French, German, Italian, Japanese, Spanish, Swedish

Q. What type of pricing plans does GoToMeeting offer?

GoToMeeting has the following pricing plans:

Subscription

Q. Does GoToMeeting support mobile devices?

GoToMeeting supports the following devices:

Android, iPhone, iPad

Q. What other apps does GoToMeeting integrate with?

GoToMeeting integrates with the following applications:

1CRM, Acuity Scheduling, Bitium, CampaignerCRM, Docebo, GreenRope, Podio, Salesforce Sales Cloud, Slack, Zapier

Q. What level of support does GoToMeeting offer?

GoToMeeting offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternative Products