GoToMeeting

Online meeting software with HD video conferencing

4,5 /5 (7964 reviews) Write a Review!

GoToMeeting Overview

What is GoToMeeting?

GoToMeeting is a web conferencing tool that allows users to host an online meeting with up to 250 participants. Users can share any application on their computer in real time. GoToMeeting offers high-definition video conferencing and unlimited meetings with remote colleagues. Attendees can connect to meetings from their Mac, PC, iPad, iPhone or Android device.

Leaders can start a meeting instantly by clicking "Meet Now", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing.

GoToMeeting Overview

Pricing

Starting from
US$12,00/month

Pricing options

Free Trial
Subscription
Value for money

Professional: $12 per month billed annually (150 participants)

Business: $16 per month billed annually (250 participants)

Enterprise: Contact us for custom packages that fit all your company's needs. (up to 3,00 participants)


GoToMeeting Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Dutch, English, Finnish, French, German and 4 others, Italian, Japanese, Spanish, Swedish

Media

Join Meeting Preview

Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off.
Flawless Video Meetings

An all new sleek & intuitive interface that let's you navigate meetings with ease.
Select Your Preferred Camera View

Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker.
Share Content Seamlessly

Presentation mode allows you to share presentations & other important pieces of content with attendees.
Consume Content Clearly

New attendee view designs & magnification functionality makes it easy to see the presenters screen.
GoToMeeting Mobile App

Meet anywhere with the GoToMeeting Mobile app. Free on any iOS or Android device.
GoToMeeting video GoToMeeting screenshot: Join Meeting Preview

Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off. GoToMeeting screenshot: Flawless Video Meetings

An all new sleek & intuitive interface that let's you navigate meetings with ease. GoToMeeting screenshot: Select Your Preferred Camera View

Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker. GoToMeeting screenshot: Share Content Seamlessly

Presentation mode allows you to share presentations & other important pieces of content with attendees. GoToMeeting screenshot: Consume Content Clearly

New attendee view designs & magnification functionality makes it easy to see the presenters screen. GoToMeeting screenshot: GoToMeeting Mobile App

Meet anywhere with the GoToMeeting Mobile app. Free on any iOS or Android device.

GoToMeeting Reviews

GoToMeeting Reviews

Overall rating
4,5
/
5
Excellent
4511

Very good
2722

Average
644

Poor
65

Terrible
22

Value for Money
4,3
Features
4,4
Ease of Use
4,4
Customer Support
4,3
91% recommended this app
Jorge B.

Good solution for online meetings and presentation

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.


Verified Reviewer

GoToMeeting, GoToTraining, Go To Google, The Government Hates It

When functioning fully, the tools and the suite could not be better. However, without an extensive pre-screening of the audience to ensure they have the capacity to download the GoTo app, and that they have downloaded Google Chrome and made it their preferred browser, the tools become difficult and the technical support for the audience is virtually non-existent.


Juan pablo A.

Great software for remote meetings, lacking some features you might find in competitors

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.


Althea T.

The best conference server I ever tried

Experience is some kind of perfect. Best audio, great image quality, great sound and possibility to share the screen, or share video, clip or files. You can stop your participation whenever you want, or go in pause if you’re in need. Also you can write some public messages as for example questions about conversation . Just one counsel: when the owner talks, all the other participants is better if close them audio, or many sounds can disturb, and plus, they get owner’s voice low.


Verified Reviewer

Great solution for my marketing team

Overall I have had a very positive experience using GoToMeeting, understanding the capabilities and helping others in my organization understand the benefit, the costs involved and how it will help our internal teams with online meetings and discussions for our remote workforce to interact regularly within and outside the organization. It is a solution I would recommend for any marketing or solutions team looking for a highly reputable and reliable platform.


Jorge B.
Industry: Information Technology & Services
Company size: 11-50 Employees

Good solution for online meetings and presentation

Used Daily for 2+ years
Reviewed on 2020/03/26
Review Source: Capterra

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Management Consulting
Company size: 2-10 Employees

GoToMeeting, GoToTraining, Go To Google, The Government Hates It

Used Weekly for 2+ years
Reviewed on 2020/12/23
Review Source: Capterra

When functioning fully, the tools and the suite could not be better. However, without an extensive pre-screening of the audience to ensure they have the capacity to download the GoTo app, and that they have downloaded Google Chrome and made it their preferred browser, the tools become difficult and the technical support for the audience is virtually non-existent.

Pros

I love the tool when it's working. It provides all of the meeting features, resolves bandwidth concerns and builds an ability to build community for those who are not behind any significant firewalls.

Cons

The inability to run the GoTo Suite of tools without downloads renders it useless in the government space. For those who cannot do downloads, they will be unable to join meetings. For those who refuse to use Google Chrome, they will be unable to use advanced features in the suite of GoTo tools

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Juan pablo A.
Industry: Information Services
Company size: 11-50 Employees

Great software for remote meetings, lacking some features you might find in competitors

Used Weekly for 1+ year
Reviewed on 2020/01/16
Review Source: Capterra

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

Pros

GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

Cons

The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Althea T.
Industry: Building Materials
Company size: 11-50 Employees

The best conference server I ever tried

Used Weekly for 6-12 months
Reviewed on 2020/11/08
Review Source: Capterra

Experience is some kind of perfect. Best audio, great image quality, great sound and possibility to share the screen, or share video, clip or files. You can stop your participation whenever you want, or go in pause if you’re in need. Also you can write some public messages as for example questions about conversation . Just one counsel: when the owner talks, all the other participants is better if close them audio, or many sounds can disturb, and plus, they get owner’s voice low.

Pros

As the review title, I can confirm this is for me, the best conference support I ever tried. First motivation of all as that differently to the most of other, you can connect yourself either by pc or by phone. Sometimes it happened to me I had a conference to connect with, and I had to go office or home and get the access only and exclusively by pc, it was not a comfy way. So, then, the second motivation is, if for example you can t open your email and follow the link to access, no drama: you can also get in touch only digiting the access code. This is very useful because if for example you re not using your pc and you don t remember the password for open your mail account and follow the link, you can access in few se one in this way (it really happened to me, as I was on holiday and had to use a public pc, didn t recognize my mail password on that one pc, and it should be a stress sit if I couldn’t t access in other way).

Cons

To be honest, I m sure that is the best software of category I can counsel. Maybe the only thing I would like to change is just for privacy, during conference open to many people (they can be at least 100 persons), I would be glade if my name was not viewed. But anyway, this is not a trouble of the software, but of the people who manage the conference, who some kind of ever ask to change the mail with the name, to be able of name you. Should be nice if GTM get you a nickname.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 1 001-5 000 Employees

Great solution for my marketing team

Used Daily for 1+ year
Reviewed on 2020/12/29
Review Source: Capterra

Overall I have had a very positive experience using GoToMeeting, understanding the capabilities and helping others in my organization understand the benefit, the costs involved and how it will help our internal teams with online meetings and discussions for our remote workforce to interact regularly within and outside the organization. It is a solution I would recommend for any marketing or solutions team looking for a highly reputable and reliable platform.

Pros

After conducting initial product research it did not take long to realize that it's a great solution for our marketing team to host online meetings and our business development team to conduct interactive client meetings over a single turnkey solution that is easy to learn and use very often.

Cons

One thing I did not like is the amount of content and information available via the product help site and customer discussion board was not as comprehensive and did not have the quantity of help content that I'd personally find beneficial to help when first learning how to use the solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,3/10
Based on 7 964 user ratings
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GoToMeeting Pricing

GoToMeeting Pricing

Starting from
US$12,00/month
Free Trial
Subscription
Value for money

Professional: $12 per month billed annually (150 participants)

Business: $16 per month billed annually (250 participants)

Enterprise: Contact us for custom packages that fit all your company's needs. (up to 3,00 participants)

Professional: $12 per month billed annually (150 participants)

Business: $16 per month billed annually (250 participants)

Enterprise: Contact us for custom packages that fit all your company's needs. (up to 3,00 participants)

Value for Money
4,3/5
Based on 7 964 user ratings
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GoToMeeting Features

GoToMeeting Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,4/5
Based on 7 964 user ratings
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Categories

Additional information for GoToMeeting

Additional information for GoToMeeting

Key features of GoToMeeting

  • Audio conferencing via phone and computer
  • Drawing tools
  • Full desktop sharing
  • Instant meetings with a single click
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • One-time scheduled meetings
  • Recording
  • Recurring meetings

Benefits

Boost Employee Productivity

Easily collaborate with remote team members.
Integrate online meetings into your regular in-person meetings.
Complete projects faster by holding online review sessions.
For company-wide all-hands meetings, use GoToWebinar®.

Increase Sales

Turn sales calls into instant demos in one click.
Qualify prospects by conducting online presentations.
Review sales agreements online.

Consult from anywhere

Keep clients up to date while avoiding costly on-site visits.
Securely share documents, designs and project plans online.
Use Drawing Tools to highlight main ideas on-screen.

Reduce Training Costs

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.
For a more comprehensive training solution, use GoToTraining®.

Provide Online Support

Share the client's desktop to resolve technical issues.
Collaborate with colleagues on a customer's problem.
Do you frequently support customers online? Try our GoToAssist Express® support product.

GoToMeeting FAQs

GoToMeeting FAQs

Below are some frequently asked questions for GoToMeeting.

Q. What type of pricing plans does GoToMeeting offer?

GoToMeeting offers the following pricing plans:

Starting from: US$12,00/month

Pricing model: Subscription

Free Trial: Available

Professional: $12 per month billed annually (150 participants) Business: $16 per month billed annually (250 participants) Enterprise: Contact us for custom packages that fit all your company's needs. (up to 3,00 participants)

Q. What are the main features of GoToMeeting?

GoToMeeting offers the following features:

  • Audio conferencing via phone and computer
  • Drawing tools
  • Full desktop sharing
  • Instant meetings with a single click
  • Integrated scheduling with Microsoft Outlook®
  • Join from Mac, PC, iPad®, iPhone® or Android
  • One-click high-definition HDFaces™ video
  • One-time scheduled meetings
  • Recording
  • Recurring meetings

Q. Who are the typical users of GoToMeeting?

GoToMeeting has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does GoToMeeting support?

GoToMeeting supports the following languages:

Dutch, English, Finnish, French, German, Italian, Japanese, Spanish, Swedish

Q. Does GoToMeeting support mobile devices?

GoToMeeting supports the following devices:

Android, iPhone, iPad

Q. What other apps does GoToMeeting integrate with?

GoToMeeting integrates with the following applications:

1CRM, Acuity Scheduling, Bitium, CampaignerCRM, Docebo, GreenRope, Podio, Salesforce Sales Cloud, Slack, Zapier

Q. What level of support does GoToMeeting offer?

GoToMeeting offers the following support options:

FAQs, Knowledge Base, Video Tutorials, Forum, Online Support, Phone Support