GoToWebinar

GoToWebinar

‘Do-it-yourself’ webinars and audio conferencing

4.5/5 (717 reviews)

GoToWebinar Overview

GoToWebinar is a collaboration tool you can use to conduct "do-it-yourself" webinars, from your PC or Mac, with up to 1,000 people.

You can set up a webinar in minutes, without IT support, and start generating qualified marketing leads.

GoToWebinar features the GoToMeeting audio conferencing (via computer and telephone) app.

Webinars are used for marketing purposes. You can generate and nurture leads by educating your target market, reach prospects in a wider geographic area or invite guest speakers to endorse your product.

It can streamline company communications such as organizing company-wide all hands meetings online or quickly update employees on new policies and procedures.

It used by HR to more easily provide new-hire and benefits orientations.

For customer services, you can update remote customers and employees without traveling.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

GoToWebinar Reviews

Overall rating
4.5/5
91% positive reviews
404
Excellent
250
Very good
53
Average
9
Poor
1
Terrible

Best Webinar Hosting Tool

Used Daily for 2+ years
Reviewed on 2019/03/25
Review Source: Capterra

I have been using GoToWebinar from the past 2 years and 5 months as the results-driven extraordinary when it seems after the webinar host. We nearly run 5-10 webinars per months both internal and external upon different technologies related, event s related, social awareness related as we can see our business growth with an outstanding performance each quarter with the help of GoToWebinar Tool. We can even schedule a webinar and after hosting it, we can even have a recording of it and can also rerecord if it'ds needed multiple times. GoToWebinar Tool do have an inbuilt dashboard and analytics which we help us in generating reports upon various features like Attendees Count, Registrants, Their sources of joining a webinar and lot more analytics and reports that we can generate with the help of GoToWebinar Tool :)

Pros

The most I like in GoToWebinar Tool is:
1. We can host webinars easily with a single click
2. We can also have automated templates which we can send it to all registrants
3. We can also send reminder emails to all registrants and attendees
4. We can track individual webinar analytics and can generate reports based on that
5. We can also do the practice (Dry run) before going live with the webinar so as to check the webinar goes smoothly
6. We can record the live webinar and can have a copy of it stored in webinar dashboard in this GoToWebinar Tool
7. We can re-record hosted webinar if in case there are any necessary changes that can be implemented

Cons

There are no cons about GoToWebinar Tool at present as I'm totally satisfied with it completely :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Garrett G.

Great Webinar Platform with Full Automation

Used Monthly for 2+ years
Reviewed on 2018/08/08
Review Source: Capterra

Great webinar tool that's supported by a huge number of other apps as well. The app performs reliably and has the added benefit that most people have used it so you rarely have to worry about people not being able to connect.

Pros

There is one thing that really sets GoToWebinar apart from the competition in my opinion. First, if you subscribe to GoToWebinar Pro, you can pre-record and fully automate your webinars. If you run webinars in a timezone that's 12 hours behind or ahead of you, it's a HUGE lifesaver to be able to record a webinar a month in advance and have a fully-automated version of it run during the middle of the night when you're sleeping warm and happy at home. There's zero manual input required to run a recorded webinar which is amazing. Simply schedule the webinar, invite people to attend, and it's all done for you! Do see my note below regarding the one downside to recorded webinars with Goto.

In general, GoToWebinar seems to have the largest number of native integrations (integrations that don't require you to cobble something together with a third-party API connector).

From every other standpoint, I'd say GoToWebinar is on par with most solutions out there.

Cons

There are some quirks related to the setup of webinars that can be a bit frustrating and the customization of the webinar landing pages and emails is so minimal that it might as well be non-existent. Basically you slap your logo on the email and that's where the customization ends.

For recorded webinars, there's one big downside. You need to have the recording of the webinar done at the time that you schedule the webinar. This means that if you are planning to record a webinar in a month, you'll have to schedule the recorded version at a later date. We get around this now by hosting the recorded webinars one month after the original, however it would be much better if you could simply create a standard webinar, and change it to a recorded one after it's already been created.

A little pricey compared to some of the competition, but a LOT more affordable than others.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Webinar - tool which is not user-friendly all the time.

Used Daily for 2+ years
Reviewed on 2018/11/28
Review Source: Capterra

Pros

- We can invite more people to join a live webinar before start the meeting.
- It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between.
- With the good speed of internet connection you can have a video with good call quality and clear vision.
- You can record the session too for future use and train more people with the same recording without repeating those things twice.
- Good software to conduct remote meetings with geographically distant colleagues.
- We can share screen too, so that other people will get more idea about what we want them to understand.
- You can transfer the rights of sharing of the screen too.
- you can submit the feedback after end of meeting for better improvements.

Cons

- This platform stuck and freeze more often compare to other remote meeting tools.
- If you do not have an accurate internet connection, then there is no use of this tool.
- The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool.
- We have to wait outside the main meeting page if the organizer is late.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Paige E.

In a past customer service training job, I conducted daily webinars with GoToWebinar for big groups.

Used Daily for 2+ years
Reviewed on 2018/06/21
Review Source: Capterra

Pros

GoToWebinar was useful for conducting training webinars for large groups because of the ability to easily invite participants prior to the event, with the option to remind invitees of the event from an internal feature of the program. Following the webinar it was valuable to be able to access the roster of those who attended, along with their contact information. This was aided me in providing incentives to attendees and to follow up on the event. While conducting the webinar, the features within GoToWebinar allowed me to track who had their GoToWebinar window at the forefront of their screen (who was perhaps fully paying attention!), monitor and answer questions that came in through the question window, administer survey questions, and provide participants with downloads of PDF and Word documents.

Cons

As opposed to GoToMeeting, I did not like that (although it was easy to invite participants) each attendee had to register for the webinar rather than simply click on a link to access it. Many people did not receive a confirmation for this as the email was sent to their spam rather than to their inbox, causing a breakdown in communication.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Leonard J.

Hosting seminars made easy

Used Daily for 2+ years
Reviewed on 2018/07/30
Review Source

Pros

GoToWebinar is a fantastic service if you're looking to present to a large group of people. You have the ability for your clients to interact with the seminar in the event that you want to make sure your employees attend the meeting. I have never had a GoToWebinar disconnect from the internet, even very poor connections can handle GoToWebinar. I have setup and hosted many different seminars and GoToWebinar has to be at the top of my list.

Cons

My cons come from troubleshooting GoToWebinars inside a restricted network. More than likely you'll have to make sure all your users can run GoToWebinar on their computers/laptops. This can raise questions if you're monitoring what sites are whitelisted on your network. There was also a big limitation on users accessing GoToWebinar with Group Policy restrictions. The launcher will more than likely trigger your policy if you limit the programs your employees are allowed to run. This only applies to users who run the software while on the domain. Otherwise GoToWebinar is a fantastic service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

GoToWebinar Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

GoToWebinar Features

  • Conferencing

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for GoToWebinar

Key features of GoToWebinar

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Benefits

Expand Your Marketing Reach

Generate and nurture leads by educating your target market.
Reach prospects in a wider geographic area.
Invite guest speakers to endorse your product.

Streamline Company Communications

Conduct company-wide all hands meetings online.
Quickly update employees on new policies and procedures.
Enable HR to more easily provide new-hire and benefits orientations.
Record presentations for future reference and reuse.
Host Online Seminars

Present to hundreds without having to travel or reserve conference space.
Grab subject matter experts from across the globe.

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.

GoToWebinar FAQs

Below are some frequently asked questions for GoToWebinar.

Q. What type of pricing plans does GoToWebinar offer?

GoToWebinar offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

Q. What are the main features of GoToWebinar?

GoToWebinar offers the following features:

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Q. Who are the typical users of GoToWebinar?

GoToWebinar has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does GoToWebinar support?

GoToWebinar supports the following languages:

English

Q. What type of pricing plans does GoToWebinar offer?

GoToWebinar has the following pricing plans:

Subscription

Q. Does GoToWebinar support mobile devices?

GoToWebinar supports the following devices:

iPhone, iPad

Q. What other apps does GoToWebinar integrate with?

GoToWebinar integrates with the following applications:

Bitium, Genoo, HubSpot Marketing, Instapage, LeadSquared, Net-Results, Pipeliner CRM, Velocify, Zapier, eTrigue

Q. What level of support does GoToWebinar offer?

We do not have any information about what support options GoToWebinar has