GoToWebinar

Video conferencing and webinar hosting for large events

4,5 /5 (1259 reviews) Write a Review!

GoToWebinar Overview

What is GoToWebinar?

GoToWebinar enables webinar hosting for up to 3,000 people for events such as marketing, training, and corporate communications. Features include flexible scheduling, automatic reminder emails, instant-join links, interactive engagement tools, webinar performance insights, and more.

With GoToWebinars, businesses can present more frequently to a wider audience for events such as company-wide all hands meetings, updates and training sessions for remote employees, new-hire onboarding, and benefits orientations. During webinars, attendees can be engaged using interactive features such as sharing keyboard and mouse control for a hands-on experience, incorporating videos, polls, Q&A’s, and more.

GoToWebinars flexible scheduling options enable mass invites to be sent automatically when an event is scheduled. With the pre-built webinar templates feature, users can create and host an event quickly and webinars can be recorded and stored in the video library for future reference and sharing.

GoToWebinar Overview

Pricing

Starting from
US$89,00/month

Pricing options

Free Trial
Subscription
Value for money

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

Multiple plans available to support up to 3,000 attendees per Webinar
Choose the best plan for your business: https://www.gotomeeting.com/webinar/pricing


GoToWebinar Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India
Supported Languages
Chinese (Simplified), Chinese (Traditional), English, French, German and 5 others, Italian, Japanese, Korean, Portuguese, Spanish

Media

GoToWebinar content library
GoToWebinar analytics for mobile devices
GoToWebinar analytics
GoToWebinar screen sharing
GoToWebinar scheduling
GoToWebinar video library
GoToWebinar video GoToWebinar screenshot: GoToWebinar content library GoToWebinar screenshot: GoToWebinar analytics for mobile devices GoToWebinar screenshot: GoToWebinar analytics GoToWebinar screenshot: GoToWebinar screen sharing GoToWebinar screenshot: GoToWebinar scheduling GoToWebinar screenshot: GoToWebinar video library

GoToWebinar Reviews

GoToWebinar Reviews

Overall rating
4,5
/
5
Excellent
727

Very good
434

Average
82

Poor
13

Terrible
3

Value for Money
4,3
Features
4,4
Ease of Use
4,4
Customer Support
4,3
92% recommended this app
Yogendra G.

Very good software for hosting Webinars or Presentations for larger audiance

This is a great software even for large organizations. We all love it.


Verified Reviewer

With ongoing use, you will learn how to use it

We use GoToWebinar to host educational sessions with our clients or leads. If you're an experienced user, the platform does everything you need it to do. It also integrates nicely with our email management platform and takes the burden off of manually managing registrations and confirmations.


Kat M.

Utterly Disappointed and Let Down By GoToWebinar


Kate B.

Good for hosting webinars and training

It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.


Joey P.

Webinar Hosting Made Easy


Yogendra G.
Industry: Information Technology & Services
Company size: 201-500 Employees

Very good software for hosting Webinars or Presentations for larger audiance

Used Monthly for 2+ years
Reviewed on 2019/09/09
Review Source: Capterra

This is a great software even for large organizations. We all love it.

Pros

1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings
2. It is a slick application that has useful features such as muting or unmuting all or few.
3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak.
4. Users can send private messages to one another or can send group messages or broadcast messages to everyone.
5. It has screen sharing and Video camera option too.
6. It has lot of toll free and local numbers from almost all of the countries to dial in
7. Phone app is equally great to dial in and has a calling ability as well.
8. No need of hosting this software in local premises. It is available as a software service.

Cons

I have no complaints about this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Services
Company size: 201-500 Employees

With ongoing use, you will learn how to use it

Used Other for 2+ years
Reviewed on 2020/09/22
Review Source: Capterra

We use GoToWebinar to host educational sessions with our clients or leads. If you're an experienced user, the platform does everything you need it to do. It also integrates nicely with our email management platform and takes the burden off of manually managing registrations and confirmations.

Pros

All organizer controls are readily accessible when you host your event. Everything is located on the right hand column so you can toggle between boxes for whatever function is required. The newly designed dashboard makes it easier to see at a glance upcoming events. Creating an event is simple and integration with our email management system was seamless. The automatic confirmation emails that are sent to registrants are also one less thing we have to worry about during our webinar registration process.

Cons

When you first host your event, the controls can be intimidating. The boxes are piled on one another and it's not straightforward as to what each control does unless you've had prior experience running an event or reviewed their resources to understand how to operate everything. While the labels of the function provide some context, it would be helpful if a "?" hover option was available so users know what each feature does while you're in an event. Chatting during an event is also a concern. You'll have to be very careful to select who you want your message to go to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Kat M.
Industry: Hospitality
Company size: 11-50 Employees

Utterly Disappointed and Let Down By GoToWebinar

Used Daily for 2+ years
Reviewed on 2020/04/02
Review Source: Capterra

Pros

user friendly, like the analytics and reporting

Cons

GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Kate B.
Industry: Financial Services
Company size: 11-50 Employees

Good for hosting webinars and training

Used Weekly for 1+ year
Reviewed on 2020/09/22
Review Source: Capterra

It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.

Pros

GoToWebinar is easy to use from the get-go, the learning curve is very short. It makes setting up a webinar very simple and you can share events in a variety of ways. That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.

Cons

Sometimes it’s confusing to know what level of service you have, and it’s not always clear if a feature is included in your subscription or not. It would be nice if they took excluded features out (based on your service agreement) or made it clear what’s included in you subscription and what’s not when you’re setting up an event. We also have multiple people using a corporate account and the notifications get out of control sometimes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Joey P.
Industry: Mechanical or Industrial Engineering
Company size: 11-50 Employees

Webinar Hosting Made Easy

Used Other for 2+ years
Reviewed on 2019/08/08
Review Source: Capterra

Pros

The software was easy to learn and the user interface is intuitive. Features were easily accessible and icons were self explanatory to any person who grew up in the age of smart phones and the internet. I was able to launch the webinar without any prior training and hosted my very first webinar ever without a hitch. GoTo Webinar has the ability to keep track of attendees' engagement, record presentations, poll the audience, generate analytics, switch between presenters and speakers/ panelists seamlessly. The platform is also nice because attendees can join the webinar without downloading software, they just simply click on a link that can be emailed through an automated system or a traditional URL. We had attendees on mobile devices, tablets (ipads), etc. so it's a pretty versatile platform.

Cons

Some features can only be unlocked by increasing the membership tier. The basic subscription is already pretty pricey and does not have access to many of the "premium" features such as embedded videos and maximum number of attendees and available registration slots.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,5/10
Based on 1 259 user ratings
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GoToWebinar Pricing

GoToWebinar Pricing

Starting from
US$89,00/month
Free Trial
Subscription
Value for money

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

Multiple plans available to support up to 3,000 attendees per Webinar
Choose the best plan for your business: https://www.gotomeeting.com/webinar/pricing

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

Multiple plans available to support up to 3,000 attendees per Webinar
Choose the best plan for your business: https://www.gotomeeting.com/webinar/pricing

Value for Money
4,3/5
Based on 1 259 user ratings
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GoToWebinar Features

GoToWebinar Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,4/5
Based on 1 259 user ratings
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Categories

Additional information for GoToWebinar

Additional information for GoToWebinar

Key features of GoToWebinar

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Benefits

Expand Your Marketing Reach

Generate and nurture leads by educating your target market.
Reach prospects in a wider geographic area.
Invite guest speakers to endorse your product.

Streamline Company Communications

Conduct company-wide all hands meetings online.
Quickly update employees on new policies and procedures.
Enable HR to more easily provide new-hire and benefits orientations.
Record presentations for future reference and reuse.
Host Online Seminars

Present to hundreds without having to travel or reserve conference space.
Grab subject matter experts from across the globe.

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.

GoToWebinar FAQs

GoToWebinar FAQs

Below are some frequently asked questions for GoToWebinar.

Q. What type of pricing plans does GoToWebinar offer?

GoToWebinar offers the following pricing plans:

Starting from: US$89,00/month

Pricing model: Subscription

Free Trial: Available

GoToWebinar offers a 30-day free trial that includes: Unlimited free Webinar service usage Up to 100 attendees per Webinar Audio via telephone and/or mic and speakers Free product training and 24/7 support Instant meetings with GoToMeeting® Multiple plans available to support up to 3,000 attendees per Webinar Choose the best plan for your business: https://www.gotomeeting.com/webinar/pricing

Q. What are the main features of GoToWebinar?

GoToWebinar offers the following features:

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Q. Who are the typical users of GoToWebinar?

GoToWebinar has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does GoToWebinar support?

GoToWebinar supports the following languages:

Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Q. What type of pricing plans does GoToWebinar offer?

GoToWebinar has the following pricing plans:

Subscription

Q. Does GoToWebinar support mobile devices?

GoToWebinar supports the following devices:

Android, iPhone, iPad

Q. What other apps does GoToWebinar integrate with?

GoToWebinar integrates with the following applications:

Bitium, Genoo, HubSpot Marketing Hub, Instapage, LeadSquared, Net-Results, Pipeliner CRM, Velocify, Zapier, eTrigue

Q. What level of support does GoToWebinar offer?

GoToWebinar offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials