Spendgo

About Spendgo
Spendgo is a cloud-based loyalty marketing software designed to help businesses of all sizes automate and manage campaigns to engage with the target audience. The platform enables organizations to connect point of sale and e-commerce platforms with third-party solutions.
Spendgo allows enterprises to view sales and marketing data, enabling teams to gain insights into the performance of various campaigns and connect with the customers. It also lets marketers reach customers in-store, online, or via mobile.
Key benefits of Spendgo
• Single Sign-On to create a universal login across all platforms and seamlessly migrate and manage customer data.
• Create personalized programs to unique with visits, points, surprise & delight, pay with points, points banking, and more.
• Activate an in-store customer-facing tablet with rich media and fully branded content to create true omnichannel experiences.
• Access valuable customer insights and prioritize the campaigns to improve reach.
• Enable custom-branded loyalty websites to preserve the look-and-feel of the brand.
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Reviews
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- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spendo Is The Way To Go!
Reviewed on 2020/02/04
A++ Experience. The team is very hands on. Compared to other vendors I deal with Spendgo's...
A++ Experience. The team is very hands on. Compared to other vendors I deal with Spendgo's willingness to go above and beyond the call of duty is second to none. Their technical expertise and customer support is top notch. We love them. They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.
Pros
API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support
Cons
No complaints at this time. The software works as we expect.
Alternatives Considered
PaytronixReasons for Choosing Spendgo
In some cases we were using other loyalty vendors. We found that they couldn't match the service level that Spendgo has to offer.Reasons for Switching to Spendgo
See above responses- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
spendgo review
Reviewed on 2019/10/22
Spendgo is able to be installed on a variety of different POS vendors and will actively work with a...
Spendgo is able to be installed on a variety of different POS vendors and will actively work with a variety of our vendors ensure integrate their API across platforms.
Spendgo actively provides business suggestions to help us take full advantage of the loyalty program. They are responsive to issues and are a true partner, not just another vendor.
Pros
Spendgo is extremely flexible and can be built to meet a number of different loyalty situations. I like that there can be a user facing display, which helps drive guest participation even if store employees are not pushing the program.
Cons
When we first started with Spendgo there were some missing features in their backend. However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.
Reasons for Switching to Spendgo
Originally we chose Spendgo because of their ability to work with multiple POS systems at one brand. Since then we choose them because of strategic and technical advice that they provide and their ability to customize each brand's program around our specific needs.- Industry: Restaurants
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
We have had Spendgo for 3 months and cannot get reporting on how it is working
Reviewed on 2018/06/27
So far I have received no benefit.
So far I have received no benefit.
Pros
Easy for the customer to use and input their information. Attractive platform that the equipment sits on.
Cons
No visibility to if it is driving customer loyalty. The reporting features are not available for franchisees.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spengo Loyalty Review
Reviewed on 2023/09/15
Very positive, great customer support, great tools for our goals.
Very positive, great customer support, great tools for our goals.
Pros
Great tool to generate revenue through a comprehensive customer loyalty strategy.
Cons
Additional integration to our tech stack
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spendgo is Great!
Reviewed on 2021/03/26
As with all new implementations, there is a learning curve; albeit small, and customer support...
As with all new implementations, there is a learning curve; albeit small, and customer support provides support all along the way. The staff were always available, willing, and helpful to provide support and training . We appreciate each of you.
Pros
This software was able to connect to Revel POS. We were able to use white lists for rewards, many other vendors did not have this flexibility. We were able to add a background video for customer presentation at the register. We were able to add multiple stores for rewards across stores. SMS campaigns were nice for sending out promotions and customer updates. The dashboard included adoption and customer history; although, mostly we just set it and forget it. The intention was that customers would get rewards without much management or maintenance.
Cons
We had to reach out to support for white list updates.
Printer redirects can cause customers to not receive rewards.
Spendgo FAQs
Below are some frequently asked questions for Spendgo.Q. What type of pricing plans does Spendgo offer?
Spendgo offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Spendgo?
Spendgo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Spendgo support?
Spendgo supports the following languages:
English
Q. Does Spendgo support mobile devices?
Spendgo supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Spendgo integrate with?
We do not have any information about what integrations Spendgo has
Q. What level of support does Spendgo offer?
Spendgo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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