Ratality

Cloud-based bus reservations & ticketing management platform

About Ratality

Ratality is the only software solution where you can manage your entire bus, coach, and vehicle rental companies from a single cloud-based platform.

Ratality's revenue management and dynamic pricing functionalities make use of advanced forecasting algorithms to predict passenger demand per trip per day and will automatically adjust rates based on user-defined business rules. Easily override prices or demand scenarios to match changing market conditions and track sales and revenue live.

The intuitive reservations and ticketing platform will guide the user through the booking process and requires minimal input. Easily edit or change bookings or transfer passengers to a new service. Override mode enables Supervisors to amend current bookings and/or change prices.

Ratality offers a comprehensive built-in loyalty & rewards program which can be tailored to the user's individual needs. Use loyalty rewards as part payment for tickets, issue vouchers, or allow for the purchase of gift vouchers.

Manage and visually schedule both buses and drivers easily with Ratality's intuitive scheduling tools using the latest tools and geo-fencing technology. Set reminders and automatic messages to inform drivers of their trips or changes to their schedules. Track vehicle utilization and keep tabs on maintenance, fuel, and service costs, and monitor and forecast driver hours to ensure maximum utilization of your workforce. Generate cash-ups, invoices, or statements and utilize Ratality's financial accounting interface to communicate with your accounting software.

Ratality's built-in Communication module makes communication with both passengers and drivers a breeze. Quickly inform passengers about trip disruptions or send out marketing messages promoting a service. It also offers dashboards to visually track all KPI's, including tracking sales requests from the different sales channels. The mobile-friendly driver app also ensures that your drivers stay informed at all times and enables them to view the trip sheet and route map, view detailed passenger lists, scan tickets, board passengers, or log an incident or defect.

Key benefits of Ratality

Manage your entire company from one innovative platform.
Revenue management coupled with advanced demand forecasts will automatically adjust rates based on business rules to ensure that revenues are maximized for every trip.
All customer data, sales, reservations, and revenues are available in real-time throughout the system.
Intuitive reservations and ticket system.
Built-in communicator allows for real-time communications with both passengers and drivers.

Devices

Business size

S M L

Markets

United Arab Emirates, Angola, Argentina, Austria, Australia and 81 others, Belgium, Brazil, Botswana, Canada, Switzerland, Cook Islands, Chile, China, Cyprus, Germany, Denmark, Estonia, Egypt, Western Sahara, Spain, Ethiopia, Finland, France, United Kingdom, Georgia, Greenland, Greece, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iceland, Italy, Japan, Kenya, South Korea, Cayman Islands, Lithuania, Luxembourg, Latvia, Morocco, Monaco, Malawi, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Netherlands, Norway, New Zealand, Peru, Philippines, Poland, Portugal, Paraguay, Romania, Serbia, Russia, Rwanda, Solomon Islands, Sweden, Singapore, Slovenia, Slovakia, San Marino, Suriname, Thailand, Tunisia, Turkey, Trinidad & Tobago, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Venezuela, Samoa, Yemen, South Africa, Zambia, Zimbabwe

Images

Ratality advanced dashboards
Ratality forecasting and revenue management
Ratality reservations and ticketing
Ratality scheduled routes planner
Ratality  geofencing
View 6 more
Ratality video
Ratality screenshot: Ratality advanced dashboards Ratality screenshot: Ratality forecasting and revenue management Ratality screenshot: Ratality reservations and ticketing Ratality screenshot: Ratality scheduled routes planner Ratality screenshot: Ratality  geofencing

Features

Total features of Ratality: 103

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Bus Mileage Optimization
  • Capacity Management
  • Carrier Management
  • Channel Management
  • Client Management
  • Communication Management
  • Contract/License Management
  • Corporate Accounts
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Demographic Data
  • Discount Management
  • Dispatch Management
  • Document Management
  • Driver Logs
  • Driver Management
  • Dynamic Pricing
  • Electronic Payments
  • Employee Management
  • Event Logs
  • Field Trip Management
  • File Management
  • Financial Analysis
  • Fines Management
  • Fixed Route Management
  • Fleet Management
  • For Hospitality Industry
  • Forecasting
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Live Driver Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multiple Route Support
  • Online Booking
  • Order Management
  • Paratransit Management
  • Parent Portal
  • Performance Metrics
  • Price / Margin Management
  • Price Optimization
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Rate Tables
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Recommendations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Route Management
  • Route Optimization
  • Routing
  • Sales Reports
  • Scheduling
  • School Bus Routing Software
  • Search/Filter
  • Self Service Portal
  • Statistics
  • Status Tracking
  • Student Information/Records
  • Summary Reports
  • Support Ticket Management
  • Task Scheduling
  • Territory Management
  • Third Party Integrations
  • Transportation Management
  • User Management
  • Visual Analytics
  • Website Integration
  • Website Management
  • Yield Management

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Reviews

Overall rating

4,8 /5
(17)
Value for Money
4,7/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
4,8/5

Already have Ratality?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 17
Kummarie M.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BEST INVESTMENT

Reviewed on 2021/04/16

Having used other software company for almost 10 years the move to Ratality was the best choice we...

Having used other software company for almost 10 years the move to Ratality was the best choice we as a company made ,I as an in-house trainer felt we have made the best possible change ,downtimes were very minimum ,which was an additional bonus .

Pros

The user friendliness make it easy for almost any one to maneuver through the system ,the numerous quick and easy ways to download reports is exceptional awesome ,the option to customize your system is an great advantage

Cons

we were a test programmer so i cant say there was anything not to like as almost every that the software claimed to deliver was impressionable.

Nhlanhla M.
Overall rating
  • Industry: Translation & Localization
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Optimization

Reviewed on 2021/04/16

Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

Price Optimization
Best loyalty programs
Accessibility to the system on any smartphone
Security

Pros

Very easy to use. its one of the money user-friendly platform I have ever used in the pasted 7 years in the intercity industry. It actual provided use with the opportunity to maximize our pricing in the market and ability to forecast future sales and trades in advance.

Cons

Linking sales to our depositor, it wasn't something they where dealing with but integrated the system to our business rules. I am very satisficed with how they try their utmost best to always meet their clients needs.

Madoda M.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ratality Review

Reviewed on 2021/04/19

It make scheduling of drivers simplified and route allocation easier.

It make scheduling of drivers simplified and route allocation easier.

Pros

I mostly use Operation Manager and found user friend and easy to learn

Cons

Driver hours allocation are no relevant and some features are not functional so it is difficult to rely on them.

Irene I.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Friendly

Reviewed on 2021/04/16

Manual Labour.

Manual Labour.

Pros

It was easy to use the system and saved me a lot of time in doing all the quotes. It saved a lot of manual work and paper. To be able to just print out the required documents instead of writing everything out.
Most of our days are spend on doing quotes and Ratality makes this so much easier. It saves time.

Cons

To search for existing bookings or quotes, if you don't have a reference number. The other issues are not really worth mentioning as some of the process has been halted with Covid. The scheduling and accounting systems.

Wynand J.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Eldo Coaches

Reviewed on 2021/04/26

Extremely satisfied.

Extremely satisfied.

Pros

User friendliness. Quick response. Extremely secure. Fully equipped with training manuals. Fully customizable.

Cons

License fee expensive. Requires Windows 7 and up.

Showing 5 reviews of 17 Read all reviews

Ratality FAQs

Below are some frequently asked questions for Ratality.

Ratality offers the following pricing plans:

  • Starting from: US$995,00/month
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about Ratality features

Ratality has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Ratality supports

Ratality supports the following devices:

We do not have any information about what integrations Ratality has

Ratality offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

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