About INO CX

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform. INO CX makes it possible for businesses to serve their clients from anywhere at any time.

INO CX integrates with third-party solutions like Salesforce via connecter, APIs or webhook.

Devices

Business size

S M L

Markets

Belgium, Switzerland, Spain, France, Portugal

Supported Languages

English, French, Spanish

Images

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INO CX screenshot: INO CX analysis

Features

Total features of INO CX: 102

  • API
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Auto-Dialer
  • Auto-Responders
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Templates
  • Employee Management
  • Event Triggered Actions
  • Feedback Management
  • Historical Reporting
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Manual Dialer
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multiple Scripts
  • Multiple User Accounts
  • Online Payments
  • Outbound Call Center
  • PCI Compliance
  • Partial Payments
  • Payment Plans
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Transaction History
  • Transaction Management
  • Voice Customization
  • Voice Mail

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INO CX FAQs

Below are some frequently asked questions for INO CX.

INO CX offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

We do not have any information about INO CX features

INO CX has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

INO CX supports the following languages:

English, French, Spanish

INO CX supports the following devices:

We do not have any information about what integrations INO CX has

INO CX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for INO CX.