VaxCare

About VaxCare
VaxCare is a vaccine management software designed to help businesses in the healthcare industry automate workflows, optimize vaccination inventories, and streamline billing operations via a unified platform. It enables organizations to interact with various vaccine manufacturers such as AstraZeneca, Pfizer, Sanofi, and more.
The application allows healthcare workers to track vaccination doses via barcode scanning, manage orders, and automate recurring tasks in real-time. It enables medical professionals to handle distribution processes, schedule appointments, and track expiration dates of medicines. VaxCare also offers a variety of other features such as patient eligibility portal, inventory replenishment, accounting, collaboration, claims management, HIPAA compliance, and more.
VaxCare facilitates integration with various third-party electronic health record (EHR) systems. It also lets administrators track usage, conduct analytics, and add clinical notes to patient records.
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Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love VaxCare
Reviewed on 2024/12/16
Amazing experience. It really helps the flow of immunizations and ease of not worrying about...
Amazing experience. It really helps the flow of immunizations and ease of not worrying about having stock!
Pros
The ease of use and not having to stress about inventory!
Cons
That we did not have it or utilize the services sooner!
Response from VaxCare Corp.
Hi Katlyn,
So glad to hear that you have had an amazing experience with us! Thank you for choosing VaxCare!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of having Vaxcare
Reviewed on 2024/09/03
We have been a customer for several years now and the ease of having the vaccines available.
We have been a customer for several years now and the ease of having the vaccines available.
Pros
The ease of having vaccines readily available. Checking insurance coverage of each vaccine for the patients.
Cons
When the system is down to check the eligibility.
Response from VaxCare Corp.
Hi Julie - Thank you for your partnership over the years and for your feedback. Happy to hear that you have had a great experience with us!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst experience of my medical career
Reviewed on 2023/02/11
This is without a doubt the worst experience of my medical career. We agreed to try Vaxcare because...
This is without a doubt the worst experience of my medical career. We agreed to try Vaxcare because it increased our ability to offer vaccines. However, after having someone drop off the equipment, there was no follow=up by the company. We literally could not use the system for six months and had to repeatedly attempt to contact them. It took them months to get the patient data uploaded, and it all had to be manually entered until it was, which took hours of staff time. The agreement was that they were supposed to purchase our inventory and then supply all the vaccines and compensate us $15 per vaccine for administration. They claimed our vaccine supply as their own, but never paid us for it. They only offered us less than half what we had paid for the vaccines, so we wouldn't have accepted the offer anyway (we were told that they would purchase our supply at our cost, but they never offered that). They now are trying to tell us that we owe them for those vaccines, even though they never purchased them from us. They only paid us $90 total for administering the vaccines for the entire year. That is compensation for only six vaccines, despite administering hundreds of vaccines for them. Their system is supposed to update the state vaccination database, but it rarely works. We had to make an appointment to speak to someone about problems, but they wouldn't keep the appointment. The only communication we had with them was apparently from a low level employee that is uninformed...
Pros
They had vaccines, has promise, but that promise is not fulfilled
Cons
Difficult to ImplementPoor supportWe lost thousands of dollarsDatabase did not always workPatients ended up getting billed for vaccines instead of insurances
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It works for us
Reviewed on 2024/10/16
It has been a blessing for our clinic. It is a cost-effective means for immunizations that fits a...
It has been a blessing for our clinic. It is a cost-effective means for immunizations that fits a small rural health department perfectly. We greatly appreciate VaxCare's willingness to listen and work through any issues. It has been a true partnership.
Pros
Convenient, cost effective, and the ability to adapt it to our practice.
Cons
We have not encountered major issues. There are technical glitches on occasion, but nothing major.
Response from VaxCare Corp.
Hi Joel,
Thank you for the review! We are glad to hear that we have been a blessing for your health department. Thank you for your continued partnership!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great program for small rural health departments
Reviewed on 2024/09/11
We have been with Vax care since 2015 and have always had a great experience when it comes to...
We have been with Vax care since 2015 and have always had a great experience when it comes to meeting the needs for our community.
Pros
Vax care is a great program for vaccines for all ages, especially in the rural area's. Inventory management is easy and ordering vaccine and supplies is an easy process as well.
Cons
nothing at this time, we have always had a great experience working with them.
Response from VaxCare Corp.
Hi Audrey,
Thank you so much for your continued partnership with us. I am glad that VaxCare has been a great solution and an easy process for your rural health department.
VaxCare FAQs
Below are some frequently asked questions for VaxCare.Q. What type of pricing plans does VaxCare offer?
VaxCare offers the following pricing plans:
- Free Trial: Not Available
Please contact VaxCare for pricing details.
Q. Who are the typical users of VaxCare?
VaxCare has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does VaxCare support?
VaxCare supports the following languages:
English
Q. Does VaxCare support mobile devices?
VaxCare supports the following devices:
Q. What other apps does VaxCare integrate with?
We do not have any information about what integrations VaxCare has
Q. What level of support does VaxCare offer?
VaxCare offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)
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