About Really Simple Systems CRM

Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.

Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.

Pricing starting from:

US$18,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Really Simple Systems CRM

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, Guernsey, Ireland, Isle of Man and 5 others

Supported Languages

English

Pricing starting from:

US$18,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View
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Really Simple Systems CRM video
Really Simple Systems CRM Software - Really Simple Systems CRM contacts
Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View

Features

Total features of Really Simple Systems CRM: 177

  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Process Control
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Graphical Data Presentation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Online Forms
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Marketing
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML/RSS

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Salesforce Sales Cloud

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#3 Alternative to Really Simple Systems CRM
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Reviews

Overall rating

4,4 /5
(429)
Value for Money
4,5/5
Features
4,2/5
Ease of Use
4,5/5
Customer Support
4,6/5

Already have Really Simple Systems CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 429
Steve
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfectly suited to us as a small business

Reviewed on 2019/08/22

We use really simple sytems CRM for managing our client accounts and tracking opportunities for new...

We use really simple sytems CRM for managing our client accounts and tracking opportunities for new sales. It works excellently and our team are very pleased with it

Pros

Really Simple Systems CRM works brilliantly for our business as it's quite to use and setup, but still has all the features we need. On the rare occasions when we've had to the use the support service the team have been very respoonsive

Cons

The ability to merge duplicate organisations would be very useful; instead you have to delete one and update the other

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Really Simple Systems CRM

Price and simplicity
Diana
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Use of CRM

Reviewed on 2020/08/19

When I have needed help with something I have had a quick and useful response very quickly.
I find...

When I have needed help with something I have had a quick and useful response very quickly.
I find it easy to use for what I need.

Pros

The most important things to me are:- tracking of emails with each customer, tracking of quotation/sales confirmations with each customer. Checking where we are up to with opportunities.

Cons

I have not used this with any other system, but I cannot fathom out the report side of things, but neither have I asked for help using it so far either.

Helen
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reliable CRM system

Reviewed on 2022/03/30

In the early days customer support in setting up was fantastic. Because it was so personal and...

In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.

Pros

I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development.

Cons

That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me.

Philip
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Oculus FM

Reviewed on 2022/03/29

Very impressed with the service and the staff at RSS, I feel we get an excellent service from the...

Very impressed with the service and the staff at RSS, I feel we get an excellent service from the teams

Pros

Customisations were easy to introduce, the team helped us fully integrate these changes and they are now used daily within the business

Cons

At the outset the system is quite rigid, but given it has to be used across multiple industries we understand why it has to be this way

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Really Simple Systems CRM

We already had it set up, it just wasn't being used effectively
Wendy
Overall rating
  • Industry: Translation & Localization
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use and implement

Reviewed on 2022/03/30

I am currently working towards switching to Really Simple Systems CRM after a very successful...

I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Pros

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Cons

Time will tell but at the moment it looks good.

Alternatives Considered

HubSpot CRM

Reasons for Choosing Really Simple Systems CRM

Too expensive and frankly lousy customer service.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Really Simple Systems CRM

Much more aligned with the way i work
Showing 5 reviews of 429 Read all reviews

Really Simple Systems CRM FAQs

Below are some frequently asked questions for Really Simple Systems CRM.

Really Simple Systems CRM offers the following pricing plans:

  • Starting from: US$18,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Really Simple Systems CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Really Simple Systems CRM supports the following languages:

English

Really Simple Systems CRM supports the following devices:

Really Simple Systems CRM integrates with the following applications:

ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, LeadGen App, Leadinfo, Mailchimp, Meta for Business, Microsoft Azure, Microsoft Excel, Microsoft Outlook, OneLogin, Osano, PandaDoc, QuickBooks Online Advanced, Saasu, Sage Business Cloud, Slack, Trello, Twitter, Typeform, Xero, Zapier

Really Simple Systems CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Really Simple Systems CRM.