About Really Simple Systems CRM

Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.

Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.

Pricing starting from:

US$14,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Really Simple Systems CRM

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand, United States, South Africa

Supported Languages

English

Pricing starting from:

US$14,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer open
Really Simple Systems CRM Software - My Tasks
Really Simple Systems CRM Software - Calendar View
Really Simple Systems CRM Software - Listing Report Builder
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Really Simple Systems CRM video
Really Simple Systems CRM video
Really Simple Systems CRM Software - Sales Dashboard Really Simple Systems CRM Software - Company Accounts with Help Drawer open Really Simple Systems CRM Software - My Tasks Really Simple Systems CRM Software - Calendar View Really Simple Systems CRM Software - Listing Report Builder

Features

Total features of Really Simple Systems CRM: 125

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • Forecasting
  • Graphical Data Presentation
  • Image Library
  • Interaction Tracking
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Proposal Generation
  • Proposal Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Source Tracking
  • Statistical Analysis
  • Subscriber Management
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • XML / RSS

Alternatives

HubSpot CRM

4,5
#1 Alternative to Really Simple Systems CRM
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Salesforce Sales Cloud

4,4
#2 Alternative to Really Simple Systems CRM
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

BigChange

4,6
#3 Alternative to Really Simple Systems CRM
BigChange is the complete Job Management Platform, helping building maintenance, construction, environmental and other...

Salesforce Platform

4,3
#4 Alternative to Really Simple Systems CRM
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Reviews

Overall rating

4,4 /5
(315)
Value for Money
4,5/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,6/5

Already have Really Simple Systems CRM?

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Showing 5 reviews of 315
Chris T.
Overall rating
  • Industry: Management Consulting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cost effective CRM for small business

Reviewed on 2018/10/02

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang...

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.

They have a responsive team and have constantly improved the CRM over the years.

Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.

The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.

The marketing module has been a significant driver for new business, and again is very cost effective.

The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.

The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.

Document storage is straightforward with drag & drop functionality.

Cons

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Response from Really Simple Systems

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

George A.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its a Really Simple System, it really is!!

Reviewed on 2020/11/20

Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as...

Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.

Pros

I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts

Cons

I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!

Peter W.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Their software is great for my small business

Reviewed on 2021/12/08

Pros

I dealt with [SENSITIVE CONTENT] who was very helpful in the initial setup phase.

I have used it to adapt the paretto 80/20 theory across my client data base and also as a
time management saver and priority task planner.

Also use for billing follow ups and rating of clients according to my paretto rating theory!

Really Simple Systems was the last package i came across as all others i viewed did not have
the user friendly style of RSS.

Need to improve on how i use the reporting section but hope that comes with ongoing use of
the site.

With out doubt one of the best software packages i have ever used and also very cost effective
to implement . It has made my business more efficient and profitable too.

Cons

Nothing to note during my initial setup.

Dominic W.
Overall rating
  • Industry: Civil Engineering
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

RSS Review

Reviewed on 2019/11/20

We are tracking opportunities and following engagement. Unfortunately, I am still having to use an...

We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.

Pros

Its very easy to use, quite intuitive in set up and implementation.

Cons

*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.

Alternatives Considered

Dynamics 365

Reasons for Choosing Really Simple Systems CRM

Different companies use different products.

Switched From

Dynamics 365

Reasons for Switching to Really Simple Systems CRM

It wasn't my decision!
Frank L.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Small start up business

Reviewed on 2021/11/19

Pros

The best features was the ease of use, value for money and customer support.

Cons

Could do with a more segmented costing to allow a small start up business quickly move up the features.

Alternatives Considered

BigChange

Reasons for Switching to Really Simple Systems CRM

Easily explained and understood, free ctart up package.
Showing 5 reviews of 315 Read all reviews

Really Simple Systems CRM FAQs

Below are some frequently asked questions for Really Simple Systems CRM.

Really Simple Systems CRM offers the following pricing plans:

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Really Simple Systems CRM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Really Simple Systems CRM supports the following languages:

English

Really Simple Systems CRM supports the following devices:

Really Simple Systems CRM integrates with the following applications:

ActiveCampaign, Calendly, Campaign Monitor, Constant Contact, Dropbox Business, Facebook for Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, Mailchimp, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, PandaDoc, QuickBooks Online Advanced, Saasu, Slack, Trello, Twitter, Typeform, Xero, Zapier

Really Simple Systems CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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