Secureframe

About Secureframe
Secureframe is recognized as a leading security compliance automation platform that streamlines the process of achieving SOC 2, ISO 27001, HIPAA, and PCI DSS compliance swiftly and efficiently. The platform not only facilitates prompt compliance attainment but also continuously gathers audit evidence, conducts security training, monitors infrastructure, and more to ensure ongoing compliance maintenance.
By leveraging Secureframe, businesses can expedite revenue generation by obtaining their SOC 2 or ISO 27001 reports up to ten times faster than through traditional methods. Many businesses mandate that organizations possess these reports to initiate the sales process, emphasizing the importance of compliance in the current landscape.
Secureframe's approach involves a fusion of cutting-edge technology with expert compliance assistance, delivering a holistic security compliance automation solution. Throughout the audit journey, customers benefit from dedicated customer support and compliance experts who guide them from initial gap analysis to obtaining a clean audit report. With over 100 integrations to core services like AWS, Google Cloud, Azure, Github, JAMF, and Okta, Secureframe ensures the seamless and continuous collection of audit evidence. This automation significantly reduces the time spent on security compliance tasks, allowing teams to focus on core business activities.
Key features of Secureframe include the assignment of a dedicated compliance expert to each customer, all of whom are former auditors equipped to address complex and specific queries arising during the audit process. The platform also facilitates automated evidence collection through integrations, offers prebuilt and customizable security policies curated by ex-auditors, and provides a robust and scalable infrastructure capable of supporting diverse setups, whether involving multiple cloud service providers or numerous AWS instances.
Key benefits of Secureframe
- The combination of our automation platform and in-house compliance expertise means you can get a clean report fast and with a high degree of reliability. To date, 100% of our customers have received a compliance report.
- There’s always nuance to every business situation, so our platform is flexible enough to manage that variability while our compliance experts ensure your unique situation is accounted for before the audit happens. This all ensures you are fully prepared for the compliance audit. Our customers have no or very few interactions with auditors and even in instances when auditors mention issues, our compliance experts are your advocates working directly with them.
- Ongoing compliance and automated checking ensure that your security leads sleep soundly knowing that they are covered from a compliance standpoint, even as your company grows.
- We are your partners in compliance and security. As we learn more about modern security compliance issues, we will be there to ensure you’re using the latest methodologies and best practices. Being proactive about your security posture means you need experts in your corner.
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- Industry: Events Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to stay organized and rest assured that we're compliant
Reviewed on 2024/09/17
Secureframe ensures that our team's policy documentation is recorded and kept up to date, and...
Secureframe ensures that our team's policy documentation is recorded and kept up to date, and requires that every employee go through annual training on these policies and more. It makes it easy for our HR and IT teams to know who has accomplished the required tasks on time, and can send out personalized reminders to those who have yet to do so.
It also automatically pulls Common Vulnerabilities and Exposures data for our connected integrations, which helps our team prioritize security tasks.
Pros
Any time there is a task that needs to be done, an email is sent out by Secureframe with explicit instructions on how to accomplish it. Whether that be a new employee going through onboarding, annual SOC 2 compliance, or verifying that security policies are up to date, Secureframe ensures that the important tasks are completed in a timely manner. It would be chaos to try and manage all of this another way, and our team breathes easy knowing that we're covered by their software.
Cons
Our team receives security questionnaires at least weekly from our prospective customers, which can come in a variety of formats (Excel, Word, external site, etc). While there is a questionnaire library feature within Secureframe, it is currently limited to being able to read and fill out Excel spreadsheets. If this were the only way we received questionnaires, it would be perfect. Alas, that's not the world we live in.
Thankfully, the Secureframe success/support team has been receptive to feedback around how this could be improved and have relayed those thoughts to their Product team.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
First Time CTO
Reviewed on 2024/11/15
I had a great experience with the service and would likely use it again in the future.
I had a great experience with the service and would likely use it again in the future.
Pros
The friendly support staff answered every question I had about the process or what needed to be documented in relation to the SOC2 certification I was looking to achieve. The many integrations removed a lot of work I would need to do in order to verify my cloud environment along with my other venders. They broke down the process into many steps allowing me to do a bit at a time and eventually get audited.
Cons
Like i said in the pros section, I enjoyed how they broken down the process into many different steps. Some of those steps were vague and i needed to contact Secureframes support to learn what I needed to do in order to complete the task. Like I said the support staff were great but I think the examples or explanations could have been better so I would not need to chat / email / call the support in the first place.
Alternatives Considered
A-LIGNReasons for Switching to Secureframe
I have a friend who started using Secureframe in relation to his startup and enjoyed the service which is the main reason I chose secureframe- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great people and solid service
Reviewed on 2025/02/25
Very positive. SOC2 comes up a lot in my circles and will for sure recommend them.
Very positive. SOC2 comes up a lot in my circles and will for sure recommend them.
Pros
We reviewed a few alternatives to SecureFrame for our SOC2 compliance, and they were either buggy, or had very pushy sales people. SecureFrame staff has been very helpful and proactive, and the price has been good.
The UI has been super easy to navigate given the complexity of the software.
Cons
Sign in with Google is an upsell. Would have been nice to see this included.
Reasons for Choosing Secureframe
Trustcloud was buggy and didn't have good UX.Switched From
TrustCloudReasons for Switching to Secureframe
Price and experience with sales people was very positive.- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good experience with SecureFrame, just needs some tuning
Reviewed on 2025/03/18
The overall experience is really good though. Like I mentioned about having the steps included, it...
The overall experience is really good though. Like I mentioned about having the steps included, it really helps a lot, and using SF has helped me learn some finer configuration aspects of Azure.
Pros
- I really like how a lot of the tests have steps that show how to pass them.
Although a lot of those procedures get outdated pretty quickly with how fast interfaces change each year, they give a great starting point to figure it out.
- I also like how once a test has its configuration set, you don't have to re-evidence that test each year. So it's kind of set-and-forget, until (if) it falls out of compliance.
Cons
- It would be great if each test had its own unique test number. It can be difficult to keep straight which test is which, as they're currently grouped under common control numbers. Take these for example:
NET-05
Security policy alerting
Security solution alerting
VM-02
External vulnerability scanning
Vulnerability and threat tracking
When looking at the titles, which test does what? It's hard to tell, so when I group evidence or keep personal notes, I always have to go back and figure out why the tests are different. In addition, it would make things way easier to reference a specific test number when collaborating with others.
- The test view filters don't stick very well. I kept having to re-save my view filters when logging in, then I just stopped trying.
- It would be helpful if zip files were a default file type for uploading. Not a big deal, but a bit of a nuisance to keep having to enable it.
- Industry: Market Research
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Solution for tracking Compliance, Security, SOC2
Reviewed on 2024/09/26
Super easy to manage and complete trainings, track overall team compliance status and nudge people...
Super easy to manage and complete trainings, track overall team compliance status and nudge people and track expirations.
Pros
Very helpful interface, super easy to follow and manage tasks, both as an admin and employer
Cons
Initial onboarding can be problematic. Sign up links should be available for 7 days vs. 24 hours as onboarding a new joiner can take longer than a day.
Alternatives Considered
SprintoReasons for Switching to Secureframe
Stronger impression from sales conversations, higher quality and more comprehensiveSecureframe FAQs
Below are some frequently asked questions for Secureframe.Q. What type of pricing plans does Secureframe offer?
Secureframe offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Secureframe for pricing details.
Q. Who are the typical users of Secureframe?
Secureframe has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Secureframe support?
Secureframe supports the following languages:
English, French, German, Spanish
Q. Does Secureframe support mobile devices?
Secureframe supports the following devices:
Q. What other apps does Secureframe integrate with?
Secureframe integrates with the following applications:
1Password, ADP TotalSource, ADP Workforce Now, APS Payroll, AWS CloudFormation, AWS CloudTrail, AWS Config, Amplify HR, Asana, Azure Active Directory, Azure DevOps Server, Azure DevOps Services, BambooHR, Bitbucket, Bitwarden, CharlieHR, Checkr, ClickUp, Cloudflare, Dashlane for Business, Datadog, DigitalOcean, Fleetsmith, FusionAuth, GitHub, GitLab, Google Cloud, Google Workspace, Gusto, Heroku, Hexnode UEM, Insperity, Intune HRMS, Jamf Now, Jamf Pro, Jira, Justworks, Justworks Payroll, Kandji, KnowBe4, LastPass, LaunchDarkly, Linear, Microsoft 365, Microsoft Azure, Microsoft Teams, Mosyle Business, Namely, NinjaOne, Okta, OnPay, Paychex Flex, Paycom, Paycor, Paylocity, Personio, Pivotal Tracker, Render, Rippling, Sage Payroll, Scalefusion, SentinelOne, ServiceNow, Shortcut, Shortcuts, SimpleMDM, Slack, Square Payroll, Toast Payroll & Team Management, Trello, TriNet, TriNet HR Plus, Vetty, Zoom Workplace, isolved
Q. What level of support does Secureframe offer?
Secureframe offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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