SchoolCues

We love that this product offers everything we need and nothing we don't. We appreciate that we can add functionality as our school grows. The software was relatively easy to implement and has been easy to learn and navigate.

Sometimes class updates are difficult to save or format. Our teachers who are less comfortable with technology struggle a bit, but do so with all technology applications. We wish there was more functionality through the Admin/Teacher app.

We most definitely like many features of SchoolCues. Previously, we did not have a digital system for gathering all the student information, so this allows us to streamline many parts of this process.

We find that the instruction sheet to set up a SchoolCues account can be daunting for families, which means they delay the information entry. We would like to simplify these steps.Also, sometimes areas of the system are not intuitive. For example, reporting a student absent as a parent requires going to "Permission Forms" instead of the category called "Attendance."We started using School Cues for almost ALL classroom and school-wide communications. I wonder if parents are seeing the information or if it too much saturating their emails.

These are the pros of SchoolCues:
1) Extremely easy to deploy. Adding users and families is simple if you follow the instructions provided.
2) Easy to manage payments. Again, using the instructions provided is essential to be successful.
3) Great training available. Take advantage of the training online and live training sessions. You get trained by people that really know the software.
4) Super-responsive customer support. If you see a problem, report it, and the team will usually fix the problem really fast.
5) The system is very comprehensive to do almost everything you need to get done. Even though the system is purposefully built not to be very "customizable", it pretty much does everything you need or can imagine.
6) Best value for the money!!

These are the cons of SchoolCues:
1) User interface is developed by the software engineering team. The good thing about this is that once you understand how the software is designed, then it makes sense. The bad thing is that you need to think like a software engineer to make sense of it.
2) In many places, lists do not sort correctly. These are a few of the annoying minor bugs that the team is correcting. So, you need to be careful when looking at lists of things, because they are usually not sorted in a sensical way.
3) It is not "customizable" by design. This is a good thing because it helps keep the cost and price down, and you learn to us it quickly without having to make a ton of decisions for everything. The bad part of this is that if you need to do something different from what the software does, you are out of luck.

The system is easy to set up. It has great features for contacting parents in groups and individually.The newsletter communication is wonderful.

The system will work our existing QuickBooks, but we have not merged the two so far. I am anxious to have our bookkeeper set this up and stat using it. I like the looks of it.