Zoho Bookings

4.5 (44)
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More appointments. Less disappointments.

About Zoho Bookings

More appointments. Less disappointments.

Zoho Bookings helps everyone find the perfect time to meet each other and move work forward. Sales teams can sell more, recruiters can place more candidates, and support teams can solve more problems without worrying about when to meet. Say goodbye to double booking, no-shows, endless emails, and delayed payments.

Business owners, freelancers, consultants, solopreneurs, and entrepreneurs use Zoho Bookings to book appointments, sales calls, support sessions, interviews, and services.

Take appointments online from your website or the customizable booking page. The automatic language translation and time zone conversion makes it easy to meet with international customers. Use intake forms to collect more details from customers. Offer free and paid meetings. Opt for a deposit or partial payment to discourage cancellations.

Manage the team availability or give team members the permission to manage theirs. Display the pooled availability of the team on the booking page or allow customers to select the team member. Set buffer time between appointments and allow windows for last-minute booking, cancellation, and rescheduling.

Zoho Bookings offers two-way sync with Google, O365, and Zoho calendars. It checks for conflicts, blocks those times from being available, and updates the calendars with new appointments.

It also integrates with Zoho Meeting for online meetings, Zoho CRM for lead management, and Zapier to connect with apps you already use.

To keep everyone informed, Zoho Bookings sends out emails when appointments are confirmed, canceled, or rescheduled. To reduce no-shows, it sends multiple reminders. In addition, you get real-time updates across your web, tablet, iOS, and Android apps.

Our pricing plans are affordable with our freemium plan being the best in the market. Start your free 15-day trial and see more appointments for yourself!


Key benefits of Zoho Bookings

Reduce email back-and-forth: Customers can check your availability online and book with you.

Eliminate no-shows: Remind customers with email and text messages.

Qualify appointments: Add questions to your appointment booking form with custom fields.

Meet online or offline: Choose what's best for you. We offer integrations with online meeting tools to make appointments even easier.

Impress your customers: Personalize your booking page to match your online branding, or embed it on your website.

Generate more revenue: Hassle-free scheduling means more appointments and more leads closed.

Integrate with your favorite apps: Sync your appointments, calls, and meetings, and be sure you're never double booked.

Two-way calendar sync: Connect your team's calendars to Zoho Bookings. Avoid double-booking and increase efficiency. See your schedule for the day, week, and month on our calendar dashboard.

Team scheduling: Share pooled availability with customers on the booking page. Allow customers to choose a staff member or opt for using our routing algorithms to allocate appointments.

Update your CRM: Keep track of your appointments and plan for follow-up from your CRM. Use our built-in integration with Zoho CRM or connect to another CRM with Zapier or Zoho Flow.

Notifications and reminders: Send emails and SMSes to confirm and remind about appointments. Personalize emails with the customer name, the sender address, and the online meeting link.

Booking page: Choose from three types of booking pages: staff, service and workspace. Select a template that resonates with your brand. Embed the booking page on your website or map it to your domain.

Online payment: Collect payments ahead of your appointment and minimize losses due to no-shows. Avoid awkward payment follow-ups. You can collect a deposit or partial payment, too.


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Reviews

Overall rating

4.5 /5
(44)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.3/5

Already have Zoho Bookings?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 44
Mehandi
Mehandi
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Bookings Review

Reviewed on 2022/05/17

Business problems which I've solved with Zoho Bookings are as such:-

1) Online Booking Management...

Business problems which I've solved with Zoho Bookings are as such:-

1) Online Booking Management System ( sharing links for different events with our leads and Customers without goint to our calendars and manually typing in all the details, a true time savior for us).

2) Sending timely remiders for the upcoming bookings to the attendees was really a challengin task which had been solved with the help of Zoho Bookings.

3) No Conflict in any event ( third party integration with our Google Calendar was easy).

The main benefits which I have realized;-

1) No Manual work for creating events in calendar and converting times while working with International clients.
2) Automated followup,
3) Strong and automated reminder system.
3) N

Pros

Impactful features of Zoho Bookings are as such:-
1) Booking Management
2) Calendar Management
3) Calendar Sync
4) Timely reminders about the bookings to the attendee as well as the Invitee
5) No Conflict in any event
6) Integration with third party calendars and tools through Zoho Flow, Zapier etc.
7) Inexpensive
8) Easy to embed in websited, Funnels, email etc.

Zoho booking is easy to use, at first when I started my work on it, it seemed little diffcult but just in few hours it was like very easy to me.

Integration with my existing business was not easy , as at that time when it was launched we faced some issues while integrating it with the current business but we have figured it out and it worked well for us.

Cons

Features which I want to be in Zoho Bookings which is missing -

Routing Forms ( as seen in Calendly) Routing leads or attendess to the right team based on the answers and qualify them even before the actual meeting.

It was overall not that difficult to use Zoho Bookings but it can be made more easy by little tweaks as their compeition "Calendly". Intergration with the existig business was quite challenging but we have fuigured out our way to solve that.

Alternatives Considered

Acuity Scheduling

Reasons for Choosing Zoho Bookings

Because we have been on Zoho One plan and the team wanted to make use of each app of Zoho only.

Switched From

Calendly

Reasons for Switching to Zoho Bookings

Acuity Scheduling is one of the popular scheduling apps so we thought about that.
Julianna
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A cost-effective alternative to the "big guys"

Reviewed on 2024/04/29

Pros

It came with my Zoho One subscription, which in itself was a cheaper alternative to the usual booking tools other coaches use. It was easy to setup and has tons of customization options, from availability to reminder/confirmation emails and the look and feel of the booking form.

Cons

The iOS app doesn't do everything you can do on the website, but meets most of the basic needs to manage bookings.

Alternatives Considered

Calendly and Google Calendar

Reasons for Switching to Zoho Bookings

Much cheaper subscription with the same features and unlimited calendar booking types.
Ashutosh
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Streamlined Scheduling with Zoho Bookins

Reviewed on 2025/02/03

My overall experience has been positive. The platform is user friendly and very easy to book and...

My overall experience has been positive. The platform is user friendly and very easy to book and manage your meetings. No training required at all.

Pros

Zoho Bookings is easy to use tool for your meetings. The interface is user friendly and customizable and can be easiliy integrated with other Zoho Products. Its quite easy to manage appointments, meetings, etc. You can simply share the link with the client and they can select the slot and duration as per predefined schedule set by you.

Cons

I personally don't find any down factor about Zoho Bookings.

Michael
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Great Step Forward, but Huge Leaps Backwards

Reviewed on 2024/04/16

I'm really frustrated. I've had 3 sessions with Customer Support, but even they admit that the...

I'm really frustrated. I've had 3 sessions with Customer Support, but even they admit that the suggestion I make to them for improvement fall on deaf ears when submitted to the programmers. Come on guys! This, like many other Zoho program modules is so close to being great! But it seems to be far from it!!!

Pros

Just to have a Booking Program that will somewhat function with Zoho CRM (which must get all of the R&D Money) is a plus.

Cons

It's great that there is some syncing between Bookings and CRM, but it is lacking in so many ways. Sync only works from the CRM to Bookings. I can't find a single way to book something in Bookings and have it fully sync with the CRM. It is a hot mess that needs so much work to be brilliant.

Ed
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoho Bookings- a must have for any business that books appointments

Reviewed on 2024/10/21

We have had a very good expereince with Zoho Bookings. We use it almost daily in our business.

We have had a very good expereince with Zoho Bookings. We use it almost daily in our business.

Pros

The flexibilty to design your booking page and the information it captures. Also that it seemlessly integrates with the other Zoho products.

Cons

I would like more options in the themes and color schemes.

Alternatives Considered

Calendly

Reasons for Switching to Zoho Bookings

integration with other zoho products and ease of use for our agents that book appointments
Showing 5 reviews of 44 Read all reviews

Zoho Bookings FAQs

Below are some frequently asked questions for Zoho Bookings.

Zoho Bookings offers the following pricing plans:

  • Starting from: US$6.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $6 per user per month when billed annually.

Zoho Bookings has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Zoho Bookings supports the following languages:

Arabic, Brazilian Portuguese, Dutch, English, French, German, Indonesian, Italian, Japanese, Vietnamese

Zoho Bookings supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Bookings integrates with the following applications:

Clickatell, Google Calendar, PayPal, Razorpay, Stripe, Twilio, Zapier, Zoho Assist, Zoho CRM, Zoho Flow, Zoho Meeting, Zoho Sites, authorize.net

Zoho Bookings offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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