---
description: Learn how Attentive can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Attentive Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/309/mobile-marketing/software) > [Attentive](/software/2047148/attentive)

# Attentive

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> Cloud-based SMS, email, and push notification marketing platform for retail and e-commerce brands, with segmentation and automation.
> 
> Verdict: Rated **4.8/5** by 110 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Attentive

\* Grows subscriber lists through multiple opt-in touchpoints including two-tap sign-up units, QR code flows, and onsite preference collection, expanding the addressable audience for campaigns and automated journeys.&#10;\* Automates revenue-generating flows for cart abandonment, browse abandonment, back-in-stock, price drop, post-purchase, and welcome series scenarios, operating without manual intervention once configured.&#10;\* Delivers personalized 1:1 messaging at scale across SMS and email using first-party data, product catalog integration, and AI-generated content tailored per recipient.&#10;\* Improves campaign targeting through Audiences AI, which analyzes real-time customer data to recommend audience inclusions and exclusions based on purchase likelihood.&#10;\* Increases triggered message volume via Identity AI, which matches anonymous site visitors to existing subscriber profiles using behavioral and device data, raising targeting precision for automated journeys.&#10;\* Optimizes individual send timing through Send Time AI, which identifies and distributes messages at the highest-engagement window for each subscriber.&#10;\* Supports brand-consistent content generation via Brand Voice AI for SMS copy and email subject lines, and AI Journeys for individualized in-journey messages with varied tone, call-to-action, and timing.&#10;\* Provides predictive attributes including lifetime value, channel affinity, and RFM scores (beta) to inform segmentation and messaging decisions.&#10;\* Maintains message deliverability during high-traffic periods through compliance tools including quiet hours enforcement and Smart Sending built into the delivery layer.&#10;\* Unifies performance visibility across SMS, email, and AI products through consolidated revenue and cost reporting, supporting cross-channel ROI evaluation.&#10;\* Connects with existing e-commerce and marketing technology stacks via API and documented integrations with Shopify, Salesforce Marketing Cloud, Yotpo, and additional third-party platforms.&#10;\* Supports in-store and online channel unification through barcode generation, extending mobile marketing reach to physical retail touchpoints.&#10;\* Enables conversational subscriber interactions through Two-Way Journeys, supporting engagement beyond one-directional broadcast messaging.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 110 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Attentive

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

## Features

- 2-Way Messaging
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Analytics
- Audience Targeting
- Automated Responses
- Autonomous Task Execution
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Contact Management
- Conversion Tracking
- Coupons
- Customer Database

## Integrations (66 total)

- Adobe Analytics
- Adobe Campaign
- Adobe Marketo Engage
- Airship
- Amperity
- Antavo
- Bazaarvoice
- BigCommerce
- Bikky
- Bluecore
- Booker
- BubbleOS
- ChatGPT
- Claude
- Digioh

... and 51 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Mobile Marketing Software](https://www.getapp.za.com/directory/309/mobile-marketing/software)

## Related Categories

- [Mobile Marketing Software](https://www.getapp.za.com/directory/309/mobile-marketing/software)
- [SMS Marketing Software](https://www.getapp.za.com/directory/1291/sms-marketing/software)
- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [AI Marketing Tools](https://www.getapp.za.com/directory/3873/ai-marketing-tools/software)
- [Agentic AI](https://www.getapp.za.com/directory/4895/agentic-ai/software)

## Alternatives

1. [Project Broadcast](https://www.getapp.za.com/software/2071206/project-broadcast) — 4.9/5 (652 reviews)
2. [SlickText](https://www.getapp.za.com/software/111837/slicktext-com) — 4.8/5 (271 reviews)
3. [EZ Texting](https://www.getapp.za.com/software/20491/ez-texting) — 4.5/5 (273 reviews)
4. [Clearstream](https://www.getapp.za.com/software/112607/clearstream) — 4.8/5 (698 reviews)
5. [TextP2P](https://www.getapp.za.com/software/118243/text-p2p) — 5.0/5 (129 reviews)

## Reviews

### "Proven ROI & Top Notch Account Management" — 5.0/5

> **Rochelle** | *10 March 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I love our dedicated account manager \[SENSITIVE CONTENT HIDDEN\]\! She's been so helpful in managing all of our clients' unique needs. We're constantly improving our revenue numbers and engagement rates and she's a big part of that.&#10;&#10;Attentive is also very easy to use and intuitive. I can make quick changes to campaigns, journeys and pop-ups. I also love how they visualize A/B tests and journeys.
> 
> **Cons**: I'm unable to see billing settings for our clients which is crucial to know so we can accurately report on total marketing spend which includes software costs.&#10;&#10;I would also like to be able to pull reports within the platform and not be directed to download an Excel spreadsheet.
> 
> My overall experience with Attentive is positive. They give us so much support as an agency partner.

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### "4 Stars" — 5.0/5

> **Evan** | *04 March 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: 1. The customer experience within the sign up units.&#10;2. The ability to acquire new customers through IG Swipe Up.&#10;3. The ability to integrate segments/lists from Klaviyo—our email marketing platform.
> 
> **Cons**: Does not easily integrate with non Shopify Plus accounts. Would also like to be able to filter by products with the Journeys feature.
> 
> Introducing text message marketing has helped take our overall marketing strategy to the next level.

-----

### "Value with unique features" — 5.0/5

> **Justin** | *17 May 2024* | Apparel & Fashion | Recommendation rating: 2.0/10
> 
> **Pros**: Attentive is a great product with a solid offering.  We love the audio message functionality
> 
> **Cons**: Wish it integrated with more platforms.

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### "Strong ROI and new way to communicate to customers" — 5.0/5

> **Joe** | *09 March 2021* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: The UX/UI of the dashboard is easy to navigate and the information provided via Attentive University is great.  We constantly see a strong ROI/ROAS for each campaign we send. I also appreciate the client support and weekly touch base we have.
> 
> **Cons**: From A product POV, having better reporting would be ideal rather than having to download each report and looking through it. More automation for FAO via text would be helpful via Ai.

-----

### "Great SMS Software though expensive" — 4.0/5

> **Verified Reviewer** | *29 August 2022* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: very easy to use and also provides a good platform for all our sms needs
> 
> **Cons**: costs are high as compared to other competitors in the space
> 
> overall things have been great - we really enjoy the ease of use and the dedicated account rep

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2047148/attentive)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2047148/attentive> |
| de-AT | <https://www.getapp.at/software/2047148/attentive> |
| en | <https://www.getapp.com/marketing-software/a/attentive/> |
| en-AE | <https://www.getapp.ae/software/2047148/attentive> |
| en-AU | <https://www.getapp.com.au/software/2047148/attentive> |
| en-CA | <https://www.getapp.ca/software/2047148/attentive> |
| en-GB | <https://www.getapp.co.uk/software/2047148/attentive> |
| en-IE | <https://www.getapp.ie/software/2047148/attentive> |
| en-NZ | <https://www.getapp.co.nz/software/2047148/attentive> |
| en-SG | <https://www.getapp.sg/software/2047148/attentive> |
| en-ZA | <https://www.getapp.za.com/software/2047148/attentive> |
| fr | <https://www.getapp.fr/software/2047148/attentive> |
| fr-BE | <https://fr.getapp.be/software/2047148/attentive> |
| fr-CA | <https://fr.getapp.ca/software/2047148/attentive> |

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