CredentialStream

3.9 (117)
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Standardized and centralized healthcare credentialing.

About CredentialStream

CredentialStream includes everything you need to request, gather, and validate information about a provider to serve downstream processes. With a modern, continuously updated platform, best-practice content libraries, and industry-leading data sets, CredentialStream is the most comprehensive provider lifecycle management solution available.

CredentialStream includes all of the features of Apply, Validate and Appoint, and is powered by Bolt and hStream. Based on your needs, ranging from enrollment to onboarding, credentialing, privileging, evaluation, and network management, explore our additional modules - Enroll, Onboard, Privilege, Evaluate, and Network - designed to work together to serve the complete provider lifecycle.


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3.6 (117)
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Reviews

Overall rating

3.9 /5
(117)
Value for Money
3.6/5
Features
3.8/5
Ease of Use
3.6/5
Customer Support
3.9/5

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Showing 5 reviews of 117
Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Recommend for Learning

Reviewed on 2023/03/21

Pros

There are a wide variety of webinars available

Cons

No cons at the moment. I have been attending the webinars for over a year.

Melissa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All needed compliance in one place using one software!

Reviewed on 2024/06/24

Our experience with CredentialStream has been positive. Customer support is extremely pleasant and...

Our experience with CredentialStream has been positive. Customer support is extremely pleasant and helpful.

Pros

CredentialStream checked off all of the boxes for us. Automated references and monthly compliance checks:
OIG
SAM
NPI
State Sanctions/Exclusions
OPT OUT
SSDMF
HUB application is easy for providers to use.

Cons

Training was difficult as our trainer really did not understand the credentialing use of the product.

Kaitlin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Credential Stream overall review

Reviewed on 2025/01/09

Other than the completely inefficient way to add providers to practices it's wonderful. I think the...

Other than the completely inefficient way to add providers to practices it's wonderful. I think the provider portion of it is amazing but being able to add new practices need a lot of work.

Pros

it's very good at keeping things in order and being able to have information filtered to multiple spreadsheets

Cons

There's no bulk adding. When adding a new practice I need to add providers and I can only scroll through the first 200 alphabetically. If I type in one providers name and click on them it will erase if I search for another provider. We have practices (ER's and Urgent Cares) with over 300 providers and when I open a new practice it could take me an entire day to add providers because I have to add them one at a time.

Response from HealthStream

Hello Kaitlin, Thank you for taking the time to rate us! Your feedback helps us understand what we're doing right.

Jen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

It's Complicated

Reviewed on 2024/10/15

We already have a call scheduled with a senior CS member to discuss our experience later this month.

We already have a call scheduled with a senior CS member to discuss our experience later this month.

Pros

[sensitive content hidden] is excellent team member.

Cons

* Monthly application updates. * Communication about why an error occurred and how it was fixed when submitting a Support Ticket. * Integration does not work as expected for background checks - still a work in progress - we were told it was like a 'plug and play' integration (turned on in May 2024). A ticket is placed and will be placed into Production 10.16.2024 to hopefully fix the latest issue. * Lack of guidance and education to audit our Perf Priv module during project development/rollout. That project started in July 2023 and is not yet functioning.

Becky
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Thank you CredentialStream

Reviewed on 2025/01/09

Initial training and implementation hands on was invaluable.

Initial training and implementation hands on was invaluable.

Pros

Tracking cert/license due dates and quick customer service turnaround.

Cons

lots of clicks, templates would be nice =)

Response from HealthStream

Hello Becky, Thank you for taking the time to rate us! Your feedback helps us understand what we're doing right.

Showing 5 reviews of 117 Read all reviews

CredentialStream FAQs

Below are some frequently asked questions for CredentialStream.

CredentialStream offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact VerityStream directly for pricing information.

CredentialStream has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CredentialStream supports the following languages:

English

CredentialStream supports the following devices:

CredentialStream integrates with the following applications:

Docusign

CredentialStream offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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