ShiftWorx

About ShiftWorx
FreePoint Technologies’ ShiftWorx software provides a ‘holistic’ production floor platform featuring a fully modular suite of products, that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise.
▪ Fully customized modular suite of products.
▪ Toyota Production System (TPS) expertise
▪ Measures and monitors critical production areas.
▪ Managed Services included.
▪ Cloud-connects equipment of any age, type or brand.
ShiftWorx is a unique grouping of modules that provide an end-to-end solution for continuous improvement across the production floor.
▪ Production Management - Real-time information on machine performance, jobs, and operator workforce.
▪ Performance Analysis - Metrics at the machine, line or plant for historical, situational and predictive insights.
▪ Quality & Compliance - Benchmarking, standards and procedures to meet audit and compliance regulations.
▪ Team Member Development & Performance - Operators have better tools for creating value added work.
Measure First, Next Analyze, Then Improve with ShiftWorx! Contact us today for a complimentary consultation from our TPS experts! Schedule a software demonstration specific to your Industry and requirements.
Key benefits of ShiftWorx
FreePoint Technologies’ ShiftWorx software provides a ‘holistic’ production floor platform featuring a fully modular suite of products, that when applied in whole or in succession affords manufacturers a production optimization solution backed by Toyota Production System (TPS) consulting expertise.
It enables manufacturers to measure production utilization and experience significant productivity gains. Factory machines of any age, type or brand can be cloud-connected, putting vital analytics in the hands of management and plant floor workers resulting in increased safety, quality and productivity, reduced costs, and team member development - empowering your workforce to continuously improve.
▪ Fully customized modular suite of products.
▪ Toyota Production System (TPS) expertise
▪ Measures and monitors critical production areas.
▪ Managed Services included.
▪ Cloud-connects equipment of any age, type or brand.
ShiftWorx's unique grouping of modules provides an end-to-end solution for continuous improvement across the production floor.
▪ Production Management - Real-time information on machine performance, jobs, and operator workforce.
▪ Performance Analysis - Metrics at the machine, line or plant for historical, situational and predictive insights.
▪ Quality & Compliance - Benchmarking, standards and procedures to meet audit and compliance regulations.
▪ Team Member Development & Performance - Operators have better tools for creating value added work.
Measure First, Next Analyze, Then Improve with ShiftWorx! Contact us today for a complimentary consultation from our TPS experts! Schedule a software demonstration specific to your Industry and requirements.
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Reviews
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- Industry: Machinery
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Remote Factory Floor Visibility
Reviewed on 2021/08/11
Overall, the product was easy to install, customize and use to monitor and identify ways to improve...
Overall, the product was easy to install, customize and use to monitor and identify ways to improve productivity.
Pros
Especially during Covid when travel to our 4 factories was restricted, the Shiftworx software was very instrumental in allowing me to monitor the progress that our manufacturing equipment was making. The software also allows you to quickly see variances both over time and compared to similar equipment and take corrective actions if needed. The Shiftworx software and freepoint hardware allowed visibility to our oldest and newest machines including Oxy fuel flame cutters, Blanchard Grinders and CNC milling machines. We have made an overall machine efficiency improvement of 15% in the last 2 years using shiftworx to monitor the progress.
Cons
Integration into our manufacturing processes was fairly easy. and we have moved the hardware to new machines when making changes and the software was easy to make custom reports.
Response from FreePoint Technologies
Hi Kevin,
Your honest review is really appreciated - Thank you for making the time to provide us your feedback regarding your experience with ShiftWorx!
As always, we are here to support and grow with you. Please don't hesitate to contact us to learn more about the latest software developments, and version updates.
Best regards,
The FreePoint Team
[email protected]
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shiftworx Review
Reviewed on 2021/08/09
Overall I am satisfied with Shiftworx. We using the Lite version and hope that in the future we...
Overall I am satisfied with Shiftworx. We using the Lite version and hope that in the future we can expand to have more capability.
Pros
Ability to effectively display production information real time and quickly identify/correct issues as they arise. Also really like the "Time Shift" functionality that has been brought back from previous versions.
Cons
When using the same KPI in multiple layouts they are not linked and therefore takes time to update the information multiple times. That's all I can think of at this time.
Response from FreePoint Technologies
Hi Ryan,
We really appreciate you making the time to provide us your feedback regarding your experience with ShiftWorx - Thank you for your honest review!
As always, we are here to support you - Please don't hesitate to contact us to learn more about the latest software developments, and version upgrades including ShiftWorx Standard, and ShiftWorx Plus.
Best regards,
The FreePoint Team
[email protected]
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Shiftworx - Machine Monitoring software for KPI Tracking. Good Idea - Hard to roll out.
Reviewed on 2021/12/01
We wanted to reduce idle time due to SETUPS and WAITING (for information, materials etc)
We started...
We wanted to reduce idle time due to SETUPS and WAITING (for information, materials etc)
We started to collect the data for baseline and then set goals to conitnuously improve.
The daily reports were so flawed due to the apathetic machinists we soon gave up.
The software is fine.
Pros
Easy to setup and and install the hardware and software.
Had few outages.
The concept of tracking machine metrics is not new, made sense for the management and production staff to use a cloud based system rather than paper reports.
Cons
*Note we stopped using this over 2 years ago, I assume progress has been made since..
The fundamental flaw in this concept is it requires production staff to immediately manually log in and select reason codes for inactivity. If they do not then the data is inaccurate.
We were unable to coax staff to do this, so we did not ever get the value from it.
I would only implement this type of software if:
a) You only need to monitor run time vs idle/off time and do not care about "Reasons"
b) or The 'Reasons" are derived automatically from the machines Status Indicator or Controller.
Machine warm up, looks like RUNNING, so operators can game the system unless you invest in additional hardware, which is also not infallible.
The reports were hard to customise.
Hosted in another time zone, and this caused issues with reports etc.
Response from FreePoint Technologies
Hi Bret,
Thank you for making the time to write a review. We really appreciate your feedback regarding your experience with ShiftWorx in Australia years back. ShiftWorx has now been greatly evolved to help address the issues you mentioned including updated manufacturing KPI dashboards and reports to entice employee engagement and organizational growth.
As we progress towards version 3.0 of our MES SaaS and machine connectivity solution, many additions have been made to make ShiftWorx a continuous improvement tool manufacturers need, and want to work with everyday to achieve their goals.
If you have the opportunity in the future to test the latest product version please contact us, and in the very least we'll be happy to provide you a consultation, demonstration, and pilot trial to help you and your team re-evaluate and validate its effectiveness for your lean manufacturing initiatives and the goals you aspire to today.
Thank you,
The FreePoint Team
www.GetFreePoint.com

- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes a difference right away
Reviewed on 2021/08/06
Pros
This simple to use software drives performance on the shopfloor right away. It allows for simple metrics that drive bottom line results. I saw immediate changes to how our machinists decided to process jobs as they got visual feedback of the importance of spindle uptime. At a glance I can see what has happened in the last 24 hours and understand our performance - and so can everyone else in the company.
Cons
Sometimes accountability can be threatening. Care needs to be taken when rolling out this software to keep the tone positive. This risk exists with all products in this space and Freepoint does a great job of presenting the data in a positive way. They help drive engagement to overcome this potential risk.
Response from FreePoint Technologies
Hi Ben,
We really appreciate you making the time to provide us feedback regarding your experience with ShiftWorx - Thank you for your honest review!
Please do not hesitate to reach out to us to learn more about the latest version updates; and as always our support team is available to answer any questions you may have.
Best regards,
The FreePoint Team
[email protected]

- Industry: Packaging & Containers
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My first 4 months using Shiftworx
Reviewed on 2021/08/07
A. It was really easy to deploy. Any roadblocks I hit the support team was great.
B. It is...
A. It was really easy to deploy. Any roadblocks I hit the support team was great.
B. It is daunting at first when looking at the all of the available data and reporting and KPI options. After using it a little bit and understanding the setup of different data source collection on a machine it was great.
C. API use allowed us to integrate it in ways we never could have imagined up front.
Pros
That it allows operators to do their work and get their input into the improvement of the workflow process. It did not impede their work productivity.
Cons
It wasn't the softwares fault but making work definitions was slightly different to my processes but once I understood everything was great.
Response from FreePoint Technologies
Hi Erin,
Thank you for your honest review - we really appreciate you making the time to provide us detailed feedback regarding your experience with ShiftWorx.
As always we're here to support you with any questions you may have, and in the deployment of new projects.
Best regards,
The FreePoint Team
[email protected]
ShiftWorx FAQs
Below are some frequently asked questions for ShiftWorx.Q. What type of pricing plans does ShiftWorx offer?
ShiftWorx offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Pricing is per machine/user per year (monthly subscription Software as a Service).
Q. Who are the typical users of ShiftWorx?
ShiftWorx has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ShiftWorx support?
ShiftWorx supports the following languages:
English
Q. Does ShiftWorx support mobile devices?
ShiftWorx supports the following devices:
Q. What other apps does ShiftWorx integrate with?
ShiftWorx integrates with the following applications:
ERP2Web, ERPCloud, ERPFlex, INMASS/MRP, MESA, MESHsystems, MEScontrol.net, MRPeasy, Mestec Cloud MES
Q. What level of support does ShiftWorx offer?
ShiftWorx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for ShiftWorx.