---
description: Learn how ChowNow can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChowNow Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [ChowNow](/software/2047314/chownow)

# ChowNow

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> ChowNow connects ordering, marketing, and operations into one system to help restaurants grow revenue and own the customer experience.
> 
> Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ChowNow

Keep the revenue you earn — across every channel, every time: ChowNow puts the revenue back where it belongs — with commission-free online ordering, QR Code Ordering, and Catering at a fraction of marketplace rates — so every order builds your business and your bottom line.

Know Every Diner: Turn every transaction into a relationship you can build on. ChowNow helps restaurants capture diner data across every channel — online ordering, dine-in and catering — turning anonymous transactions into lasting relationships. That data powers smarter marketing, better targeting, and a customer list that grows with every order.

Build Diner Loyalty: Bring every diner back — automatically. Acquiring a new customer is expensive. Losing them after their first order is even more expensive. ChowNow’s built-in email and SMS marketing tools work automatically in the background to engage diners directly, build loyalty, and bring guests back again and again — without adding to your workload.

Power Your Restaurant From One Place: One platform. Every channel. No more chaos. ChowNow connects direct and third-party online ordering, dine-in, catering, and marketing into a single platform — with 20+ POS integrations, centralized menu management, and unified reporting. Fewer missed orders, fewer mistakes, less time managing technology, and more time running your restaurant.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 47 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChowNow

## Commercial Context

- **Starting Price**: US$319,00
- **Pricing model**: Flat Rate
- **Pricing Details**: Plans meant to scale with you as you grow your owned customer base.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Billing & Invoicing
- Contact Database
- Customer Database
- Customer History
- Customizable Branding
- Delivery Management
- Delivery Tracking
- Dispatch Management
- Email Marketing
- Food Delivery Dispatching
- For Restaurants
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Mobile Payments
- Multi-Channel Marketing
- Multi-Location
- Online Ordering
- Online Payments

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Loyalty Software](https://www.getapp.za.com/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.za.com/directory/204/customer-loyalty/software)
- [Restaurant Management Software](https://www.getapp.za.com/directory/196/restaurant-management/software)
- [Order Management Software](https://www.getapp.za.com/directory/594/order-management/software)
- [Food Delivery Software](https://www.getapp.za.com/directory/909/food-delivery/software)
- [Online Ordering Systems](https://www.getapp.za.com/directory/3571/online-ordering/software)

## Alternatives

1. [Restroworks](https://www.getapp.za.com/software/2036087/restroworks) — 4.9/5 (618 reviews)
2. [Owner.com](https://www.getapp.za.com/software/2074040/owner-com) — 4.6/5 (104 reviews)
3. [Toast POS](https://www.getapp.za.com/software/103313/toast-pos) — 4.2/5 (552 reviews)
4. [Square Point of Sale](https://www.getapp.za.com/software/91016/square-point-of-sale) — 4.6/5 (3031 reviews)
5. [StoreKit](https://www.getapp.za.com/software/2039339/sk-takeaway) — 4.9/5 (108 reviews)

## Reviews

### "Pleased with ChowNow" — 5.0/5

> **Ali** | *15 July 2025* | Restaurants | Recommendation rating: 8.0/10
> 
> **Pros**: ChowNow makes it easy for both the guest and restaurant staff to manage our online orders. The platform is clean and user-friendly.
> 
> **Cons**: Lack of customization on a few things, particularly on the payment screen. Also, many of the emails we receive regarding refund requests, renewals, and other account related correspondence does not include the location in the email, so it takes me more time to reach out and inquire about which restaurant the email pertains to. This takes unnecessary extra time.
> 
> It's mostly been great. When we've had issues, our new account rep has been swift to respond and get those rectified for us.

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### "ChowNow review" — 4.0/5

> **Jay** | *10 July 2025* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: The interface is easy to use.  Modifications, shortages and closures are accessible through the tablet.
> 
> **Cons**: Least like not being able to add an upcharge or an additional item after an order has been processed.

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### "Low Cost Platform that Works" — 5.0/5

> **Johnathan** | *10 July 2025* | Restaurants | Recommendation rating: 3.0/10
> 
> **Pros**: Inexpensive and good customer service. Good platform for our customers that is easy to find and use.
> 
> **Cons**: The website can be a bit glitchy sometimes, and I have a large menu which can be challenging to update.
> 
> Fantastic. Good pricing, good customer service. Easy to use platform, easy for our customers to find us.

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### "ChowNow is the best option in our opinion" — 5.0/5

> **Steve** | *24 July 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: We like the flexibility ChowNow gives us to keep growing and expanding our business without spending hard earned dollars on another location or a large ad budget. After working with them over the past few years, we've expanded to offer our menu to a very large chunk of our city.
> 
> **Cons**: There is nothing I like least about ChowNow, and I would recommend them to anybody without reservation.
> 
> I honestly don't understand why ALL restaurants don't sign up with ChowNow. Seriously. Why do they continue giving away a big percentage of their profits to these other companies? Add on top of that ChowNow's excellent customer service, their integration with leading POS systems, and their help with marketing/promotion, and you've got an unbeatable combination. Sign up with them.

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### "Sweet results for Sweet Melissa’s" — 5.0/5

> **Melissa** | *03 July 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: We can control the times of the orders as they come in, which makes the operation seem seamless and not stressful.
> 
> **Cons**: Sometimes, it’s takes a bit of time to get ahold of a customer care rep.  I’m not inclined to call unless it’s a technical problem which needs immediate attention.
> 
> It’s a blessing to my business.  Currently, this service makes up a third of my overall daily sales.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2047314/chownow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/chownow/> |
| en-AE | <https://www.getapp.ae/software/2047314/chownow> |
| en-AU | <https://www.getapp.com.au/software/2047314/chownow> |
| en-CA | <https://www.getapp.ca/software/2047314/chownow> |
| en-GB | <https://www.getapp.co.uk/software/2047314/chownow> |
| en-IE | <https://www.getapp.ie/software/2047314/chownow> |
| en-NZ | <https://www.getapp.co.nz/software/2047314/chownow> |
| en-SG | <https://www.getapp.sg/software/2047314/chownow> |
| en-ZA | <https://www.getapp.za.com/software/2047314/chownow> |

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