LobbyGuard
About LobbyGuard
LobbyGuard is a visitor management software designed to help businesses in the government, education, food and beverages, healthcare, manufacturing, and other sectors screen guests to facilitate contactless check-ins. The platform offers Android and iOS mobile applications, which enables administrators to scan QR codes at facilities for signing in.
Managers can display custom screening questions on kiosks and notify employees on the arrival of guests via email or text messages. LobbyGuard allows teams to schedule sign-in hours, scan driver’s licenses, and print visitor badges. Supervisors can also identify guests present in the building in real-time and record visiting details to manage audit trails.
LobbyGuard lets businesses collect visitors’ information such as company name, signatures, physical assets brought onsite, the reason for visit, and more. Operators can also create enterprise-wide or location-specific lists of authorized and unauthorized visitors to manage check-in processes.
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- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LobbyGuard Experience-Veritas Collaborative.
Reviewed on 2020/08/06
Our facility relies on Lobbyguard not only to help us know what visitors are in the building but...
Our facility relies on Lobbyguard not only to help us know what visitors are in the building but also the information related to sex offenders is very important. We have had 3 positive offenders recognized in the 6+ years I have been here. This is instrumental in providing safety and security to our patients, families and staff. Overall my experiences with Lobbyguard have been positive. It has taken a lot of communication with the tech support team to help us with some of our issues and they have always been very responsive to our needs. In the facility that I work out of I have 4 kiosk running and they don't always work 100%. I am able to communicate the problem after years of doing this and LG is very responsive. Overall if the hiccups/glitches could be improved it would be awesome! It is very easy to order supplies and there is a very short turn around time to receive the items.
Pros
The software is user friendly for our visitors. I like that we can set the work flow to match our needs. Each facility is unique and I have been able to individualize some of our prompts.
Cons
The updates almost always create glitches within our workflows. Examples of some glitches we have experience after updates are-computer does not recognize already registered bar codes, badges don't print, massive printing of multiple badges occurs.
- Industry: Sports
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phillies Review
Reviewed on 2020/08/07
[SENSITIVE CONTENT HIDDEN] has been an amazing Rep and jumps right on any issue that we have and...
[SENSITIVE CONTENT HIDDEN] has been an amazing Rep and jumps right on any issue that we have and makes sure we are taken care of. He follows up and the Tech Support staff have been excellent as well.
Pros
The ability to seamlessly transition from a handwritten daily access book to their software very easily.
Cons
I think some more individualized customization of the daily visitor log reports would be nice (eg. Company Name). If you had the ability to make you own columns and select what you'd like to see on the report would be a nice feature.
- Industry: Printing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great for its purpose, but may be overkill for most
Reviewed on 2020/11/06
Pros
LobbyGuard did a great job in positively recording each visitor's information with valid ID requirement.
Cons
The biggest advantage of LobbyGuard was its ability to research visitors and cross-reference to lists of potential "watchlists"; however, this feature was not an absolute necessity for us, and was thus a feature that wasn't utilized to it full potential.
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quality Service
Reviewed on 2020/08/19
From Trey to your IT support the platform of customer service is that of dedication to a product. ...
From Trey to your IT support the platform of customer service is that of dedication to a product. At BHA our mission statement is two words which I share: QUALITY FIRST the team at LOBBYGUARD promote just that, my hope is that LOBBYGUARD become the leader in this technology and drive the market as the best resource for your visitors and your inner control processes.
Pros
ease of operation and convenience of simplified processes
Cons
There is nothing in the LOBBY GUARD platform to distrust
- Industry: Information Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Visitor Management System
Reviewed on 2020/08/11
Our overall experience has been excellent.
Our overall experience has been excellent.
Pros
Being able to use the system to check for visitors that should not be allowed in our buildings is most helpful.
Cons
Not being able to remote into our Kiosks to fix problems ourselves that we know how to fix.
LobbyGuard FAQs
Below are some frequently asked questions for LobbyGuard.Q. What type of pricing plans does LobbyGuard offer?
LobbyGuard offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact LobbyGuard for pricing details.
Q. Who are the typical users of LobbyGuard?
LobbyGuard has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LobbyGuard support?
LobbyGuard supports the following languages:
English
Q. Does LobbyGuard support mobile devices?
LobbyGuard supports the following devices:
Android (Mobile)
Q. What other apps does LobbyGuard integrate with?
We do not have any information about what integrations LobbyGuard has
Q. What level of support does LobbyGuard offer?
LobbyGuard offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for LobbyGuard.
Visitor Management Software
