--- description: Learn how ONLYOFFICE Docs can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ONLYOFFICE Docs Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [ONLYOFFICE Docs](/software/2047585/onlyoffice-docs) # ONLYOFFICE Docs Canonical: https://www.getapp.za.com/software/2047585/onlyoffice-docs Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/2047585/onlyoffice-docs?page=2) > ONLYOFFICE Docs is an open-source collaborative office suite for docs, sheets, forms, slides, diagrams and PDFs, compatible with MS Office and equipped with an AI assistant. It integrates into 40+ document management services and can be used within ONLYOFFICE DocSpace, a collaborative platform. > > Verdict: Rated **4.5/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ONLYOFFICE Docs \- AI integration for better productivity, which supports various AI models and providers, such as ChatGPT, DeepSeek, Mistral, Claude, Google Gemini, xAI and more; - AI-powered OCR in PDF files and macros in spreadsheets; - Maximum compatibility with MS Office formats; - Built-in diagram viewer for Visio files; - Rich editing and formatting toolset; - Creation and editing of complex objects; - Online form creation and filling; - Full-featured PDF editor and converter; - Advanced collaborative features; - Real-time PDF collaboration; - Integration into over 40 popular business environments and platforms, like Nextcloud, Alfresco, Confluence, Plone, WordPress, Redmine, Jira, Odoo, SuiteCRM and others, via ready-to-use connectors; - Open API and WOPI support; - Self-hosted and cloud-based deployment; - Open-source; - Advanced security tools and compliance with international standards, such as GDPR; - Free desktop clients for Windows, Linux and macOS, and mobile app for Linux and Android; - Free Community Edition and scalable commercial editions for SMBs and large enterprises; - Developer Edition for developers who would like to enable document processing in their web applications written in any language. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 105 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ascensio System - **Location**: Riga, Latvia - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$1 500,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Flat rates apply to all commercial tariffs of ONLYOFFICE Docs. The rates are calculates depending on maximum number of simultaneous connections (tabs with documents edited online) per server. Home Server tariff is strictly 10 users per server. The license is lifetime, with regular updates and support included for one year of each license purchase. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Czech, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Annotations - Approval Process Control - Collaboration Tools - Commenting/Notes - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Editing - Document Generation - Document Review - Drag & Drop - Electronic Signature - File Conversion - File Recovery - File Sharing - Forms Management ## Integrations (30 total) - Chamilo - ChatGPT - Confluence - Drupal - HumHub - Jira - Jitsi - Mattermost - Mendeley - Moodle - Nextcloud - Nuxeo - Odoo - OpenOlat - Pipedrive ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) ## Alternatives 1. [Google Docs](https://www.getapp.za.com/software/91392/google-docs) — 4.7/5 (28798 reviews) 2. [Google Drive](https://www.getapp.za.com/software/90762/google-drive) — 4.8/5 (28427 reviews) 3. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 4. [OneDrive](https://www.getapp.za.com/software/91652/onedrive) — 4.5/5 (12623 reviews) 5. [Microsoft Word](https://www.getapp.za.com/software/91382/microsoft-word) — 4.7/5 (2783 reviews) ## Reviews ### "Best & easy to use MS Office alternative" — 5.0/5 > **Surya** | *16 December 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: ONLYOFFICE Docs is a very good Microsoft office alternative and has a really nice GUI. Best part is that it's available in the perpetual license and you can use it in the browser. It comes with document, spreadsheet \& presentation editor and supports Microsoft office file formats as well. > > **Cons**: My only concern is the price of this software, which is a little expensive for users like me who are finding an alternative solution of MS Office. Otherwise, all other features are pleasant. ----- ### "Very good tool, but some newer features are missing" — 4.0/5 > **Eduard** | *12 December 2021* | Research | Recommendation rating: 9.0/10 > > **Pros**: OnlyOffice has many useful tools in one place, which I use for my consultancy business. To my knowledge it is the only platform that can edit documents, provide invoicing, tasks, generate timesheets, allow working with several e-mail accounts in one place. And this is not the full list of features\! I think OnlyOffice is very cost-efficient because I need only one license for everything. > > **Cons**: Some tools are not updated for years. Adding tasks is much more tedious than in some modern SAAS platforms. Timesheet generation is not flexible enough (can't customize monthly reports). I also didn't find a way of connecting OnlyOffice to some ETL automation / no-code tools. > > I was using OnlyOffice for my programming consultancy business for several years already. It is so far the cloud-based service that has all mandatory tools I need in one place, however some good-to-have tools are missing (i.e. Kanban board) and some other tools were not updates for years (tasks, timesheets.) ----- ### "Back up for MS Offuce tools" — 3.0/5 > **Verified Reviewer** | *10 August 2021* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Available in laptop and mobile applications. Very basic options to use, so easy to explore and use > > **Cons**: Not aesthetic to use. Can include additional features compared to other similar products ----- ### "OnlyOffice - the solution" — 5.0/5 > **Moritz** | *15 March 2022* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: - It is Open Source - You are in controls of your data - Integration in Nextcloud - Working on the same file with others > > **Cons**: Some very specific features aren't yet implemented like to mark weekend days. ----- ### "Fantastic cloud offering hampered by a significant change in pricing that makes it untenable" — 4.0/5 > **Bruce** | *10 August 2021* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: I've used OnlyOffice for many years now for my small company, and it's been excellent. It makes getting to docs and presentations easy and simple, even when sharing and collaborating. Never had any issues with uptime or access. Loved the features and functionality. > > **Cons**: Recently they changed their pricing model and pushed out the small businesses, and now it's no longer affordable like it used to be. Talking to their customer service resulted in a "well, sorry, that's the way it is now...", so we will have to find another similar product/service at the previous price point. This is quite disappointing, as it's a great service. I guess when companies grow, they ultimately choose to discard the smaller businesses that supported them in the early stages. Unfortunate. > > Excellent product with great features. Pricing is no longer competitive with other online services that offer the same capabilities. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/2047585/onlyoffice-docs?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2047585/onlyoffice-docs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data