--- description: Learn how Waybook can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Waybook Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Waybook](/software/2047640/waybook) # Waybook Canonical: https://www.getapp.za.com/software/2047640/waybook Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/2047640/waybook?page=2) > Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place. > > Verdict: Rated **4.9/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Waybook \- Collect and store all your business process documentation and onboarding materials in one place. - Use simple quizzes and complex tests to certify knowledge for team members. - Say goodbye to hounding one person for information and make all of your training materials and documents accessible to your entire organisation. - Scale your business and onboard new hires with ease. - Use completion tracking to see whether everyone is up-to-date on best practices and guides. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 55 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Waybook ## Commercial Context - **Starting Price**: US$99,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Simple pricing that scales as you grow. Support up to 20 members for just $99/month or $83/month if paying annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba and 53 more ## Features - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Assessment Management - Asynchronous Learning - Audit Management - Audit Trail - Built-in Course Authoring - Catalog Management - Chatbot - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Content Library - Content Management ## Integrations (26 total) - ADP DataCloud - Auth0 - BambooHR - CAS - Calendly - Cezanne HR - ClassLink - ClickUp - Cloudflare - CyberArk Identity Management - Gmail - Google Calendar - Google Drive - Google Workspace - JumpCloud Directory Platform ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software) - [Onboarding Software](https://www.getapp.za.com/directory/730/onboarding/software) - [Learning Management Systems](https://www.getapp.za.com/directory/258/learning-management-system-lms/software) - [Training Software](https://www.getapp.za.com/directory/266/training/software) - [Business Process Management Software](https://www.getapp.za.com/directory/273/business-process-management-bpm/software) ## Alternatives 1. [Zapier](https://www.getapp.za.com/software/100222/zapier) — 4.7/5 (3043 reviews) 2. [Albato](https://www.getapp.za.com/software/2059586/albato) — 4.8/5 (403 reviews) 3. [Visio](https://www.getapp.za.com/software/91066/visio) — 4.5/5 (3279 reviews) 4. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13547 reviews) 5. [Lucidchart](https://www.getapp.za.com/software/9670/lucidchart) — 4.5/5 (2247 reviews) ## Reviews ### "Your business, on the same page" — 5.0/5 > **Verified Reviewer** | *24 June 2021* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Customer service is top notch. I get proper and professional responses within 24 hours. I also appreciate their willingness to explore how issues can be solved as well as their transparency on the product roadmap. It is really easy to use and has the minimum features you need to start onboarding employees and getting them on the same page with your company's SOPS and other information. > > **Cons**: Waybook is quite fresh. Features are quite limited and based on their roadmap it could take some time. I was a little disappointed with the security features and limitation with using Waybook as a means to get staff's acknowledgement on new polices and processes. That being said, i have been assured that these are features that are coming soon. > > I came across Waybook by chance as i was looking for a way to streamline my company's documents and processes. Now instead of having to send multiple e-mails or clarifications from staff, they can just access the platform at their own time to get the information they need. Being able to track if they actually have viewed the content is a great plus\! Overall i love the product and it definitely has made an impact on our business in terms of productivity and time. ----- ### "The Ultimate Tool that Will Grow Your Business Massively" — 5.0/5 > **Alexander** | *08 November 2023* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: Before Waybook I tried various other process management tools that people have recommended. Things like Bit.ai, GDOCS, Process.st and a few others. They were all great at individual things, but they never combined the flow and storage and flexibility of Waybook. Waybook is easy to use, it's got a clean interface and it flows logically. It's flexible in the formats it allows you to use. Whenever I onboard new team members, they 'just get it' - which says it all\! I also trust the team behind Waybook with the storage of crucial documents. I mean I've probably uploaded 5000 videos in my various SOPS, and it's never crashed or had an issue. They have some very useful shortcuts that make it very easy to write and add new SOPS. They keep adding new features that are actually useful, while avoiding feature bloat, which I appreciate. > > **Cons**: This is a tough one as they really have ironed out any issues I reported\! My only current issue is so minor it's not worth mentioning, but when you do SOPS you often need to link to various items and it would be great if you could put the link in your clipboard, hightlight the word you want to link on and press ctrl+V to have it auto set the link (rather than clicking on the add link, and then clicking in the box and then pasting the link). Or they could do it like Slack, with ctrl+ U, then ctrl+V to insert a link quickly\! As I said...very very minor\! > > This is probably one of the most critical tools I use. I've bought and used over 300 online tools and this ranks in the top 3 for me. That says it all. It allows us to add structure to info, ensure nothing is lost and provides a fantastic way to upskill team members and grow your company. ----- ### "User-Friendly SOP Tool" — 4.0/5 > **Verified Reviewer** | *11 June 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: It is extremely easy to use Waybook. Also, the UX is clean, so it's a pleasure to use. > > **Cons**: There are still some important features missing, such as sharing individual steps. However, I'm glad it's on the roadmap. ----- ### "Efficient Way of Managing Operating Procedures and Client Knowledge Bases" — 5.0/5 > **Thomas** | *30 June 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The efficient organisation of your company's content is a great feature of Waybook. It allows you to easily organise items through Categories, Subjects and Documents. It centralises all your SOPs in one place, instead of having disparate documents.The formatting and design of your content allows it to be easily interpreted. We use it both internally, to train new joiners, and externally, as a Knowledge Base for our clients. > > **Cons**: There are occasionally formatting glitches where you cannot break out of bullet points/numbering, when you are trying to change the formatting of your content. You have to create a new space of content, format it accordingly and delete what is not needed. Having the format icon on the left, on each line of content would be a good fix for this. > > Waybook has allowed our start-up to document all our processes, making us more efficient and streamlined, resulting in less calls and meetings. This has meant new joiners can easily understand how to execute tasks and understand our ways of working.We also use it as the main Knowledge Base for our clients for our SaaS platform, which users have said is a fantastic resource, which is easy to navigate and use. Our business couldn't operate without Waybook and it's been invaluable to our success in scaling up. ----- ### "Director" — 5.0/5 > **Daniel** | *14 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, organizational structure, incredibly intuitive\! > > **Cons**: An introduction of more community features would be nice. Chat channels, calendaring, email integration, zoom integration - taking this beautiful structure and adding a community element. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/2047640/waybook?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2047640/waybook) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data