Eaglesoft

4.1 (148)
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Dental practice management software

About Eaglesoft

Eaglesoft is a dental practice management solution that helps clinics assists with medical charting, patient scheduling, and insurance claims processing. Features include performance metrics, reporting, billing statement creation, appointment queue management, and patient arrival tracking.

The application enables practitioners to create coverage books and estimate the amount to be paid by insurance providers. Dental practitioners can set up notifications concerning patient’s care or records, re-list appointment deleted from schedules, and book family appointments. It helps professionals manage care plans, distribute payments across multiple accounts, and set up supplemental insurance plans for patients. Employees can also automate account ageing reports, highlight transactions in ledgers and generate invoices.

Eaglesoft allows clinics to manage charges for single or multiple family members, view patient’s balance and payment status, and apply payments to a specific line item in a patient’s history. Users can also integrate the platform with various third-party imaging software such as Planmeca, Sidexis Imaging, Soredex, and more.


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Eaglesoft Software - Eaglesoft imaging
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Not sure about Eaglesoft? Compare with a popular alternative

Eaglesoft

4.1 (148)
VS.

Starting Price

No pricing found
CA$199.95
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

49
39

Integrations

6
No integrations found

Ease of Use

4.1 (148)
4.2 (25)

Value for Money

3.9 (148)
4.1 (25)

Customer Service

4.2 (148)
4.8 (25)
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Reviews

Overall rating

4.1 /5
(148)
Value for Money
3.9/5
Features
4.0/5
Ease of Use
4.1/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 148
Kelly
Kelly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The better of the dental software available, in my opinion.

Reviewed on 2020/05/18

EagleSoft has been not only exceptional with teaching the user how to run their software, but they...

EagleSoft has been not only exceptional with teaching the user how to run their software, but they have gone above and beyond to implement strategic tools to ensure your success in its application. Within the software, you are given an opportunity to use a practice-mode, where the user can input information into the program without it interrupting the company's actual patient records. I never felt like I got lost in the software and could not find a way out, whether it was on my own accord or with the help of a readily available support staff.

Pros

This was by far the easiest dental software that I have learned to use in the healthcare field. The software interface is simple and straightforward, which helps when you are new to the software and have not quite memorized where everything is. The one feature that I found to be the best and most helpful for myself was the patient charting portion. I have used other software where this has been an issue in the past so it was refreshing to have this specific part flow so effortlessly.

Cons

There were no areas within this software that I found to be subpar or unhelpful to me throughout my use of it. It would be wrong of me to even say that I found something within this software that made me like it less, because in all honesty there just was nothing I did not like about it.

Response from Patterson Dental Supply

We truly value your positive feedback and are happy to hear you are loving Eaglesoft. We are here for you if any future questions should arise. Thank you!

Erin
Erin
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Eaglesoft....easy peasy!

Reviewed on 2019/12/18

Used it for 15 years throughout my dental career, and I am completely smitten over this software,...

Used it for 15 years throughout my dental career, and I am completely smitten over this software, so much in fact, that I interview for Dental offices that only run off of this software in their practice.

Pros

The ease of use comes in the many different shortcuts to get to where you want to go- images to chart....chart to notes.....notes to front schedule....there’s a shortcut to wherever you need to go next!

Cons

Sometimes it shuts itself down or kicks me out of my application for “an illegal operation” however I did no such thing

Response from Patterson Dental Supply

Hello!

We are pleased to hear that you are using shortcuts within Eaglesoft to make your day to day functions easier. However, we are sorry to hear that you are experiencing problems with being kicked out. Our support team is happy to help you figure out the cause of this and resolve the issue (1-800-475-5036). To quickly resolve this issue, prior to calling our support line, please determine what was being done in Eaglesoft when this illegal operation occurred, click the details button and write down the entire message that is shown.

Sara
Sara
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Eaglesoft has a bird's eye view on patient healthcare

Reviewed on 2021/12/29

Overall, Eaglesoft is great! Since transitioning from the healthcare field into the nonprofit...

Overall, Eaglesoft is great! Since transitioning from the healthcare field into the nonprofit world, I would like to kindly describe Eaglesoft as the Slack for dental offices. In the 21st century, it's efficient, mostly straightforward, and more useful than any paper cabinet filing system.

Pros

When I used to work as an office assistant in a dental office, I used Eaglesoft all the time for data entry, internal communication, and to lookup patient information. It was fairly easy to navigate and it served as an excellent substitute to our previous paper filing system.

Cons

Without a guide, it can be difficult to navigate the platform and understand what the software can and can't do. For example, there are a number of keyboard functions that allow you to find a patient, lookup sensitive information, etc. but the help icon doesn't ever tell you about these shortcut solutions.

Response from Patterson Dental Supply

Thank you for your review and we are happy to hear it made your practice more efficient! Eaglesoft has many features and we have dedicated Technology Advisors to provide training to practices, a self-serve FAQ knowledgebase, and an industry leading support team available to answer any customer questions quickly.

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Decent software but overpriced

Reviewed on 2021/02/16

Overall Eaglesoft is not a bad option for practice management software but there are other more...

Overall Eaglesoft is not a bad option for practice management software but there are other more cost efficient products that deliver equal if not better results.

Pros

Eaglesoft is easy to use and has a number of helpful reports to check on the health of your dental practice.

Cons

I feel that Eaglesoft support is greatly overpriced. We rarely use it in part because the hold times are usually so long that we do our best to avoid calling them. It also seems the price increases every year.

Response from Patterson Dental Supply

We value your feedback and are sorry to hear about your experience with support. There are times throughout the year when call volumes increase which causes longer hold times. In these instances we encourage our customers to Live Chat with our support team. Our support fees are competitive and cover multiple items, including software upgrades. We want to make sure you are getting the full value of Eaglesoft and want to address your concerns. Please contact us at 217-540-3857

Marvin
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

intuitive, easy to use

Reviewed on 2018/11/13

Despite the issues this is by far the best software for the price and the amount of options you...

Despite the issues this is by far the best software for the price and the amount of options you have when using this for your day to day use.

Pros

I just love it how you can easy administer the users on this software. What I also like about this is that you don't really need to fully understand each part of it. You can actually learn from it by how easy the tabs and options are. In other words it's easy to use.

Cons

I don't know if this can be fixed with an update or not but when trying to change insurance information I get errors or it asking me to do this before I can do something else. The problem with this is that this doesn't happen all the time. Odd, can a fix help with this? There is also an issue when it comes to printing out the charts for the clients. I only prints certain parts when it wants to and other times all of the printing comes out the way how I want it to be. Maybe there is something going on with this or it is just me.

Showing 5 reviews of 148 Read all reviews

Eaglesoft FAQs

Below are some frequently asked questions for Eaglesoft.

Eaglesoft offers the following pricing plans:

  • Free Trial: Available

Contact Patterson Dental Supply for pricing details.

Eaglesoft has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Eaglesoft supports the following languages:

English

Eaglesoft supports the following devices:

Eaglesoft integrates with the following applications:

DEXIS Eleven, EVAsoft Dental Image Management, Legwork, Modento, Planmeca Romexis, Weave

Eaglesoft offers the following support options:

FAQs/Forum, Chat

Related categories

See all software categories found for Eaglesoft.