Klarna

Online payment processing platform for secure checkout

About Klarna

Klarna is a payment processing platform designed to help businesses offer a secure checkout experience to customers with several payment methods. Shoppers can use the application to manage purchases, report returns, and communicate with customer service agents.

The system automatically fills billing and shipping information for returning customers and accepts transactions via bank transfers and cards. Klarna helps businesses customize the checkout interface according to requirements to promote brand identity across shoppers. Organizations can also use footers and marketing banners to display on-site messages and inform website visitors about various payment methods.

Klarna's messaging widget enables businesses to display payment methods based on the shopping basket's size and item prices. It facilitates integration with several third-party systems such as Shopify, BigCommerce, and more. Managers can also customize text, font, and color for on-site messages.


Images

Klarna Software - Klarna payment methods
Klarna Software - Klarna messages
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Klarna video
Klarna Software - Klarna payment methods
Klarna Software - Klarna messages

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Klarna

4,2 (49)
VS.
Highly reviewed

Starting Price

No pricing found
US$0,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

14
65

Integrations

No integrations found
11

Ease of Use

4,2 (49)
4,7 (695)

Value for Money

4,1 (49)
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Customer Service

3,8 (49)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,2 /5
(49)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,2/5
Customer Support
3,8/5

Already have Klarna?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 49
Gustavo
Gustavo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Platform

Reviewed on 2022/05/07

My experience with Klarna has been good most of the time, and I find it a pretty convenient way for...

My experience with Klarna has been good most of the time, and I find it a pretty convenient way for customers to pay. Notwithstanding, I found some issues to get refunds.

Pros

It does offer a fractionable payment method without interest
It won't affect any credit score towards traditional banking systems.

Cons

It does not have a good customer support at all. There are no phone numbers or chat systems to get human prompt response to issues that might appear.

Alternatives Considered

Afterpay, Revolut for Business, Affirm and Braintree

Reasons for Choosing Klarna

I found a better chance to pay without interest and compromising credit score using Klarna system over Traditional Banking Credit Cards.

Reasons for Switching to Klarna

Klarna does not charge any interest at the purchase moment, then customers might pay exactly the price as suggested without any additional amount.
simon
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Service

Reviewed on 2022/11/17

Love it, cant say enough good things about it, team are there to support you whether your a small...

Love it, cant say enough good things about it, team are there to support you whether your a small business or big retailer. We have also worked with them at events which was an amazing opportunity

Pros

Integrates perfect with shopify, customer service there 24/7 to assist if any issues, setup was straight forwards when you have the right documents, there team work close with you on boarding.

Cons

Decline rate has increased in past year but this i prob down to FCA regulations

Alternatives Considered

PayPal

Reasons for Switching to Klarna

Klarna has a huge advertising budget, they were willing to work with SME and promote them via the app, paypal is now old school whereas klarna is the new pay later option which everyone knows
Suvarna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Nice Online Shopping Shop

Reviewed on 2022/03/03

Overall I really enjoy shopping with Klarna and rewards from them

Overall I really enjoy shopping with Klarna and rewards from them

Pros

-Klarna is best when you are low on credit and wanted to pay less for the first time .
-Klarna gives option to pay in 4 installment
-It has good rewards options for first time
Users
-Easy to track order and hassle free returns
-One time cards feature for each shopping apps which is used for payment , so ex: one has to create Amazon one time card for shopping on Amazon .
Once you go to Amazon through Klarna then at checkout it will auto populate the one time card.
- Pay in Store option if you are in store and like something and don’t have your credit card/debit card then pay with Klarna which is safe and secure
-Klarna tied up with many shopping apps and other branded retail stores which gives you choice for shopping

Cons

Only thing which I hate is the payment method doesn’t show any option for Paypal. I hope they will bring it soon as nowadays people use PayPal frequently for payments

Hikmat
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its the fantastic BNPL product for any company.

Reviewed on 2022/04/28

Klarna helped us to sell our expensive products easily.

Klarna helped us to sell our expensive products easily.

Pros

This software is bringing us at least 10% revenue.

Cons

Sometimes their customer service responses are delaying.

Alternatives Considered

Afterpay, Affirm and Sezzle

Reasons for Switching to Klarna

Klarna's proposal was very attractive in comparison to other applications.
ZoeMae
Overall rating
  • Industry: Furniture
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Klarna Review

Reviewed on 2023/01/24

klarna has made paying in installements without interest very simple and keeps all information...

klarna has made paying in installements without interest very simple and keeps all information secure.

Pros

klarna is an easy and secure way to pay online in installments when it is more convenient for the buyer. i use this often, along with afterpay as these are similar and not always offered on the same sites.

Cons

there is nothing i do not like about klarna. it is easily navigate-able online and in the app and makes paying on credit without interest very convenient.

Showing 5 reviews of 49 Read all reviews

Klarna FAQs

Below are some frequently asked questions for Klarna.

Klarna offers the following pricing plans:

  • Free Trial: Not Available

Contact Klarna directly for pricing details.

Klarna has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

We do not have any information about what languages Klarna supports

Klarna supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Klarna has

Klarna offers the following support options:

FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Related categories

See all software categories found for Klarna.