Connect CRM
About Connect CRM
Connect CRM integrates dealership tools & sales processes to deliver a single view of the customer across touchpoints and departments. With customizable processes and powerful lead automation, Connect CRM streamlines the car-buying process and enables dealers to deliver the experience customers expect.
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Reviews
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- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Superior CRM
Reviewed on 2019/01/07
I have been using Vin for six years and have worked in other dealerships that did not use it....
I have been using Vin for six years and have worked in other dealerships that did not use it. Resource management and inventory control are easily managed within it. Desking and interaction with other software is seamless and thoughtless. You can't go wrong with this CRM.
Pros
VinSolutions is the superior CRM software out there for the car business. Customer management is at it's absolute finest and easiest to manage with this user-friendly software.
Cons
Vin doesn't really have drawbacks. It is superior to other car industry software in every way imaginable.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
best crm we've seen
Reviewed on 2023/10/24
have been 100% happy with them for years and will continue to be
have been 100% happy with them for years and will continue to be
Pros
easy to use, tons of customizable features and great suggestions for sales staff to help them continue a dialog with propects
Cons
there are many features that we dont take advantage of being a smaller dealership
Alternatives Considered
Dealertrack DMSReasons for Switching to Connect CRM
there werent many back then & we were using one we created & just liked the integration, ease of use of this one- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Connect CRM
Reviewed on 2024/07/13
Pros
Connect CRM has an easy setup process.
Cons
The lead tracking is a little tricky to get setup properly.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
In our opinion, it's the best
Reviewed on 2023/12/01
It's one of those systems that I don't know how the industry ever lived without. Vital for our...
It's one of those systems that I don't know how the industry ever lived without. Vital for our everyday operations.
Pros
The tool has more information than you could ever need. So much so that it's overwhelming. Fairly easy to use once you learn it, and is very useful in assisting our staff in keeping up with leads and customers.
Cons
Because there is SO much information, it can be overwhelming to learn. I've been using it for many years and find new things and reports and ways to do things every day.
- Industry: Government Relations
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Connect CRM Review
Reviewed on 2024/05/28
Pros
Our team leader enhanced our services by using this. It helps us to easily fastrack our customer's feedback for us to improve our customer service.
Cons
I haven't been experiencing any issues while using this software.
Connect CRM FAQs
Below are some frequently asked questions for Connect CRM.Q. What type of pricing plans does Connect CRM offer?
Connect CRM offers the following pricing plans:
- Free Trial: Not Available
Contact VinSolutions for pricing details.
Q. Who are the typical users of Connect CRM?
Connect CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Connect CRM support?
Connect CRM supports the following languages:
English
Q. Does Connect CRM support mobile devices?
Connect CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Connect CRM integrate with?
Connect CRM integrates with the following applications:
CallRevu, CallSource, Calldrip, Dealer.com, Dealertrack DMS, IntellaCar, Quotible
Q. What level of support does Connect CRM offer?
Connect CRM offers the following support options:
Email/Help Desk, Phone Support
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