Modjo
About Modjo
Say goodbye to haphazardly browsing through countless customer interactions in search of pertinent information.
See the bigger picture of your team's operational reality using our cutting-edge conversational intelligence platform!
Elevate your business operations by comprehending the nuances of your market, ascertaining your team's effectiveness, and pinpointing customer requirements.
Get onboard with over 400 European organizations that rely on us for intelligent business solutions.
Key benefits of Modjo
For individual contributors:
1. Experience immediately tailored assistance that attends to your challenges.
2. Enjoy a seamless and automated CRM workflow, allowing you to conserve crucial time and effort.
3. Achieve an accurate grasp of client needs leading to bespoke solutions and heightened client satisfaction.
For Managers:
1. Benefit from immediate call insights for superior comprehension and decision making.
2. Utilize advanced data analytics and accurate forecasting tools essential for strategic business planning.
3. Foster improved synergy and clarity amid revenue teams, resulting in a surge in deal triumph rates.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing tool for training - especially for sales growth.
Reviewed on 2022/04/11
Modjo really helps to grow team performance in terms of quantity and quality. It improves sales-driv...
Modjo really helps to grow team performance in terms of quantity and quality. It improves sales-driven company's result toward quality as the team learns more and more for each other.
Pros
We have been using Modjo for our sales teams, both on demand and supply side. It is super helpful because you can link it to many software like Slack, Hubspot and even Google calendar.
Basically it allows you to listen to recorded calls and give feedbacks, ask questions, send comments, tag people etc. It's an amazing tool for collaboration, training and growth. It's an open platform on which each team members can learn from others.
Cons
It's a bit hard to manage everything when you start using it, linking it everywhere and create a flow. It really depends on each user and the company goal. Otherwise, it comes handy and super needed.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Super nice tool for onboarding and learning
Reviewed on 2022/04/04
Great experience overall. It's super handy for onboarding and training. Learning from each other...
Great experience overall. It's super handy for onboarding and training. Learning from each other and collecting feedback is essential if we want to stay agile.
Pros
You can actually record all the calls you have with your prospect. From there, you can use them for internal use: to coach your team, to learn from others, to get transcripts, to tag people. Actually so many features if you can your sales team to grow and learn from each other. Ours is linked to Slack, which comes super handy.
Cons
Transcription taken from the calls are not yet super accurate, as it really depends on how the conversation is going. Seems like it's hard to follow some accent and those speaking super quick. UX also is not easy if you are a first hand user BUT definitely becomes a must-have when you are growing a team.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Comes handy for meetings and onboarding
Reviewed on 2022/08/10
Pros
Modjo is super efficient and can be added to various over software that are common to many workplace like Slack. It is easy to use and you can actually collaborate a lot on it. Not only with people within your company (though tags, transcription, notes etc) but also with people from outside your company. You can records calls and videos, give and leave feedbacks, etc. Super practical for onboardings as well as you can directly teach and learn.
Cons
You really need to make sure you have a "privacy" policy going on in your company. Or at least have people you record be ok with that.
- Industry: Internet
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool to give feedback to the relevant team
Reviewed on 2022/06/02
Very good. It makes me save tons of time compared to before when I have to give feedbacks to the...
Very good. It makes me save tons of time compared to before when I have to give feedbacks to the relevant team : now, I am able to notify them in the very context of a call or videocall.
It also helps to learn from each other in the same team and makes the manager's coaching easier.
Pros
The tag system, the design, and the easy data reporting are my favorite.
The transcription feature is very nice too.
Cons
You don't know the delay to find your recording, nor which recordings are available if you are not directly connected to the tool but use tier-software
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very useful
Reviewed on 2021/05/27
Pros
Easy to share Feedbacks on calls and point specific moments
Cons
Bad writing transcription and it's hard search for a call using terms
Modjo FAQs
Below are some frequently asked questions for Modjo.Q. What type of pricing plans does Modjo offer?
Modjo offers the following pricing plans:
- Starting from: €99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Modjo?
Modjo has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Modjo support?
Modjo supports the following languages:
Danish, Dutch, English, French, German, Greek, Italian, Japanese, Portuguese, Russian, Spanish, Swedish
Q. Does Modjo support mobile devices?
Modjo supports the following devices:
Q. What other apps does Modjo integrate with?
Modjo integrates with the following applications:
Aircall, Apizee, Diabolocom, Fuze, Gmail, Google Calendar, Google Meet, HubSpot CRM, Keyyo, Microsoft Outlook, Microsoft Teams, Pipedrive, Ringover, Sellsy, Slack, Vocalcom, Zoho CRM
Q. What level of support does Modjo offer?
Modjo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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