Product Fruits
About Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users at scale and show them how to derive value from your product.
Our powerful feature set includes:
Interactive product tours & walkthroughs for guiding users step by step through your UI
Hints, beacons & tooltips for highlighting new features, delivering tips and providing contextual support
Onboarding checklists for showing users progress alongside their onboarding journey
Announcements for publishing important news directly in your application
NPS & surveys for measuring satisfaction and capturing insights directly in your product
User feedback widget for tracking moods as well as making it easy for users to report bugs and share ideas
In-app help center (Life Ring Button) for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior in your application
Segmentation for tailoring experiences to personas and showing different content to individual cohorts
Analytics for understanding where users get stuck, what they like and what needs improving
Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences.
We are serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Product Fruits
Interactive product tours & walkthroughs for guiding users step by step through your UI
Hints, beacons & tooltips for highlighting new features, delivering tips and providing contextual support
Onboarding checklists for showing users progress alongside their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget for tracking moods as well as making it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior in your application
Segmentation for tailoring experiences to personas and showing different content to individual cohorts
Analytics for understanding where users get stuck, what they like and what needs improving
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Product Fruits: 59
Alternatives
Pendo
Lou
HappyFox Help Desk
WalkMe
Reviews
Already have Product Fruits?
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- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant for startups
Reviewed on 2024/12/09
Product Fruits was recommended to me by a tech founder. This one recommendation has saved me hours,...
Product Fruits was recommended to me by a tech founder. This one recommendation has saved me hours, enabled us to build a much more complex but intuitive user journey, and make the product look like something that's been around for a long time. Instead of a product just out of MVP and still only supported by a very small team.
Pros
I am a tech startup founder and our product is changing on a daily, sometimes hourly basis. Product Fruits allows me to quickly test different content, hints, tours, etc without needing to involve the development team. I can test things quickly, iterate, and continually improve the customer journey almost real time.
Cons
We have quite a complex site with dynamic pages and content, sometimes it's a little difficult to ensure I have chosen the right trigger, but it's easy to save and view live on the web app in seconds so not a major issue.
Response from Product Fruits
Thank you for a rave review, Mark.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect tool for small businesses
Reviewed on 2024/04/23
Overall we are really happy with our choice of Product Fruits. We initially purchased a monthly...
Overall we are really happy with our choice of Product Fruits. We initially purchased a monthly subscription but recently felt confident enough to move to an annual subscription.
We look forward to growing with Product Fruits!
Pros
It doesn't track more data than you want it to (we have very strict data privacy controls).
It has the crucial elements we need at a price we are happy to pay. We aren't forced to over-purchase for our current needs. We looked at competitors like Pendo, which cost way too much because they are trying to include everything.
Their employees, especially the support staff, are quick and extremely nice when helping you. 10 out of 10 for the people. Its one of the biggest reasons I felt comfortable going with Product Fruits.
I also like how transparent they are with their pricing. I hate when you have to talk to sales to understand what something will cost.
Cons
Ideally, there would be more styling controls for all elements.
I would like to integrate with Jira Service Management for support and Confluence for the knowledge base. They have a great built-in knowledge base, but we already have one. I'd like to be able to integrate with it.
This has less to do with the product and more with our situation, but we use it in an embedded app within other platforms. The fact that we're iframed in makes it complicated (but not impossible) to use the editor to target elements and build tours.
Reasons for Switching to Product Fruits
A combination of price, features, security certifications, data storage locations, and the attitude of the employees.Response from Product Fruits
Thank you for taking the time to write such a thorough review, Julia.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Useful, Fun product
Reviewed on 2025/01/15
Fun, i enjoyedbmy demo and it made creating flows enjoyable without messing with any codes
Fun, i enjoyedbmy demo and it made creating flows enjoyable without messing with any codes
Pros
It was fairly easy to get into your onboarding flows
Cons
It could have potentially had a few more cool and helpful features
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST Onboarding Platform, Hands Down!
Reviewed on 2024/09/23
Product fruits really takes the best parts about so many other product onboarding tools and puts it...
Product fruits really takes the best parts about so many other product onboarding tools and puts it all into one easy to use platform with MUCH more customization. The product walkthroughs are by far our favorite feature, but the banners and popups and hints are amazing as well. I've tried a lot of customer onboarding platforms, and Product Fruits takes the cake by far.
The ability to add custom CSS has been one of my favorite features, as it's allowed to take large tooltip/hints and make them into discreet tips that fit our user interface. So many other products won't let you add this level of customization. It's really perfect.
Pros
The product walkthroughs are by far our favorite feature.
Cons
My only negative experience has been that sometimes the product walkthroughs and tagging users with certain triggers takes a bit, which can lead to a glitchier experience for the end user. For instance, I'll finish a micro walkthrough which should trigger another walkthrough, but it takes 15 seconds or so before the next one starts up.
Reasons for Choosing Product Fruits
This was a cheaper alternative, but more importantly the product walkthroughs were so much more customizable and powerful compared to intercoms. Intercom's frequently broke when our users would go through them. This has been a big improvement.Switched From
IntercomReasons for Switching to Product Fruits
You were straight to the point, easy to understand pricing, and had powerful features without the extreme buildout like the others had. I think what I appreciated most was that rather than add half a million features, you allow me to customize directly with CSS rather than being overwhelmed with options like some sort of Wix Studio development software. Product Fruits is simple, but extremely powerful.Response from Product Fruits
Thank you for such a raving review, Drew.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive, simple tool with just right functionality
Reviewed on 2024/04/12
Our experience with Product Fruits is ongoing and very positive. The support team responded...
Our experience with Product Fruits is ongoing and very positive. The support team responded promptly to all inquiries and provided helpful assistance.
Pros
We quickly familiarized ourselves with the tool and created tours. The UI is very simple and intuitive. The IT team was also able to implement everything technically with ease.
Cons
The statistics could provide more insights and allow users on all plans to export basic metrics.
Reasons for Switching to Product Fruits
For a small company with a small amount of monthly unique users Product Fruits had the most available pricing model.Product Fruits FAQs
Below are some frequently asked questions for Product Fruits.Q. What type of pricing plans does Product Fruits offer?
Product Fruits offers the following pricing plans:
- Starting from: US$99.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Product Fruits offers a fully-featured 14 days trial. No credit card is needed. You can choose between 2 plans depending on the required feature set: Core or Boost. Enterprise clients: Please contact us for a custom quote
Q. Who are the typical users of Product Fruits?
Product Fruits has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Product Fruits support?
Product Fruits supports the following languages:
English
Q. Does Product Fruits support mobile devices?
Product Fruits supports the following devices:
Q. What other apps does Product Fruits integrate with?
Product Fruits integrates with the following applications:
Crisp, Drift, Google Analytics 360, Heap, HubSpot CRM, Intercom, Mixpanel, Segment, SessionStack, Slack, Zapier
Q. What level of support does Product Fruits offer?
Product Fruits offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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