Reviewr

About Reviewr
Reviewr is applicant submission management software utilized by many organizations to streamline and enhance various selection processes, including recognition awards, scholarships, grants, fellowships, conference abstracts/speakers, competitions, board nominations, and more. It simplifies the entire application review lifecycle, allowing organizations to focus on their core missions while delivering efficiency and value to clients, applicants, and review teams.
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- Industry: Higher Education
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A very helpful software!
Reviewed on 2020/07/20
Reviewr is extremely helpful for organizing and customizing the submissions and overall competition...
Reviewr is extremely helpful for organizing and customizing the submissions and overall competition process.
Pros
I appreciate the Reviewr customer service, their responsiveness and ability to customize the setup. At our university, we use Reviewr for community entrepreneurship competitions and have found that it truly has so many capabilities. Reviewers can easily review submissions, applicants can save and come back to see updates, and I can easily sort through responses as an administrator.
Cons
I look forward to the release of an email inbox or something similar so I can see what emails and communication has gone out to the teams.
Response from Reviewr
Hi Bre, thanks so much for the valuable feedback! Good news, our email tracking feature has recently gone live and will be deployed on next license setups! Cant wait for your feedback as you begin to use it!
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, great price
Reviewed on 2020/07/23
Pros
We switched to Reviewr after years of using an online survey facilitator to help gather and review hundreds of submissions for an annual awards program. It was BEYOND time! Not only is it a simple process for submittors (who can submit, return and edit up until our deadline without creating duplicate entries) but it is a simple process for my team on the backend to keep track of the number of submissions, organize by category and download. The all-in-one process between submission collection, outside/internal review and public voting is incredible - where our process used to consist of a LOT of copy and paste, we now just click check boxes and assign submissions to the next step. It has made life so much easier and not to mention, looks really advanced - a good bonus for a technology organization!
In addition, the customer service is absolutely amazing. Our Account Manager [SENSITIVE CONTENT HIDDEN] is always willing to answer any ridiculous question I may have, and they are very responsive.
Cons
There are not any significant drawbacks to Reviewr from our point of view - everything that we want included is there. The one thing that I'd love to see built out more is the FAQ/help database. There's a handful of articles that help from a high-level point of view, but more detailed questions still need to go through an account rep.
Reasons for Switching to Reviewr
While all platforms were impressive and had their own high points, only Reviewr gave us exactly what we were looking for (a self-contained, easy to use process covering submissions, review and voting) all in one affordable package, which was very important to us as a non-profit organization.- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid Platform!
Reviewed on 2020/07/20
Excellent! Customer support is very responsive and generally gets it right the first time.
Excellent! Customer support is very responsive and generally gets it right the first time.
Pros
Once set up, the platform makes deployment very easy even for large programs.
Cons
Customer Support has to be contacted for nearly everything including minor modifications and simple questions. A self-help video/article library along with an editing plug-in would be great!
Response from Reviewr
Thanks so much James for the feedback. We absolutely agree that a knowledge library with tips and tricks would be helpful. We actually have one at the following URL but a full revamp is coming soon! Stay Tuned! https://reviewr.freshdesk.com/support/home
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reviewr is an Excellent Product
Reviewed on 2020/07/29
We took our scholarship process, awards process, and grants process from other systems and moved...
We took our scholarship process, awards process, and grants process from other systems and moved them to Reviewr. The process was easy and the implementation went very smoothly.
Pros
We implemented Reviewr at our small non-profit last year and are so glad that we did. The product helps us to run three processes: our grant awards, our scholarship awards, and our employee awards. Nominators love the system because they can easily log in and start their application. They can save it and come back later.
Our reviewers love the system as well. They are easily able to log in and see all the parts of the applications quickly and easily. They LOVE the system.
Most importantly, the staff of Reviewr is fabulous. They listened to our needs and had all sorts of creative suggestions as to how we could improve our process.
Cons
At this point, there is nothing that I don't like. As a small non-profit, I dislike spending funds on operational things -- but the efficiency we have gained by using Reviewr has made the product VERY affordable.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reviewr is the BEST!
Reviewed on 2020/07/20
It's been great. This year is our second year using Reviewr and I'm so glad we made the switch....
It's been great. This year is our second year using Reviewr and I'm so glad we made the switch. It's worth every penny. Working with [SENSITIVE CONTENT HIDDEN] has always been pleasant and with a quick turnaround.
Pros
I love EVERYTHING about Reviewr! It simplified our applications processes for a couple of different annual events. It does everything I was looking for it to do - especially tabulating scores.
Cons
There is nothing that I don't like about Reviewr. Zero cons so far.
Reviewr FAQs
Below are some frequently asked questions for Reviewr.Q. What type of pricing plans does Reviewr offer?
Reviewr offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Please contact Reviewr directly for pricing information.
Q. Who are the typical users of Reviewr?
Reviewr has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Reviewr support?
Reviewr supports the following languages:
English
Q. Does Reviewr support mobile devices?
Reviewr supports the following devices:
Q. What other apps does Reviewr integrate with?
We do not have any information about what integrations Reviewr has
Q. What level of support does Reviewr offer?
Reviewr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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