DAMAGE iD
About DAMAGE iD
DAMAGE iD brings integrity to the Rental Market. It protects one's assets by providing high-definition photos or videos which prove the condition of one's fleet.
Key benefits of DAMAGE iD
Proves condition of fleet both Before and After use.
Improves Customer Relations.
Reduces arguments with Customers.
Increases ability to charge customer for minor damage.
Holds drivers accountable for pre-condition of vehicle.
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Reviews
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- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Damage ID - The tool you need, the family you want.
Reviewed on 2024/09/24
We have been working with Damage ID for years. They have a great product and are very responsive...
We have been working with Damage ID for years. They have a great product and are very responsive to suggestions and support issues. They are constantly working to make improvements to the product based on experience and client requests. We have had opportunities to switch to other platforms, but at the end of the day, because Damage ID is so eager to provide an amazing product, there is no reason to leave. Everyone at Damage ID is so personally invested in making this the best platform, both on a user level and a personal level, it feels like family.
Pros
Damage ID is very easy to use and has a user friendly interface, both on mobile and web versions. Customizable templates, easily searchable inspections, multiple user access make it a great option for agencies of all size. AMAZING support and development teams are very responsive to requests and provide real time communication to users. They are constantly working to integrate with other systems to ensure a well rounded experience for clients. The A-team and [sensitive content hidden] are the best!
Cons
Any complaints I would have had, were already addressed to, and corrected by, the team. They are super accepting of suggestions and constantly working to make sure Damage ID has options for customers and the tools they need.
Response from DAMAGE iD
Much appreciated...Thanks for offering your time to complete these much needed reviews.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Free Trial Experience
Reviewed on 2024/09/24
The free trial let me see if it took care of our current needs and it seems that it will.
The free trial let me see if it took care of our current needs and it seems that it will.
Pros
It is simple to use and is a great tool at a good price point to show new damage to our fleet and control damage issues with drivers of the DSP. We will be going active with this software as of 10/1/24.
Cons
it seems based for rental companies and not the ideal setup for DSPs but will still fulfill our needs
Alternatives Considered
FleetioReasons for Switching to DAMAGE iD
we have no need for fleet management software at this timeResponse from DAMAGE iD
Thanks, Kevin, for taking the time to provide feedback for DAMAGE iD and other potential Users.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very happy with DamageID and their leadership team
Reviewed on 2024/09/25
Overall, our working relationship with the DamageID team has been very positive. The senior...
Overall, our working relationship with the DamageID team has been very positive. The senior leadership has been very receptive to our feedback on how the app can be more tailored to DSPs
Pros
What I liked most about DamageID is the focus of the app. It is, in my opinion, the single most effective and affordable app for us DSPs to record the physical condition of our delivery vans every day.
Cons
The app can be buggy and slow, this happens from time to time.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Prevent damage using Damage iD
Reviewed on 2024/09/24
It has saved me thousands on damage repairs through avoidance. If you know you have to check out...
It has saved me thousands on damage repairs through avoidance. If you know you have to check out and in, you will be extra careful!
Pros
Easy to use, provides a lot of customization options and effectively tracks damages.
Cons
I don't have a lot of complaints; the user interface could be modernized a bit, but it works for what it does!
Response from DAMAGE iD
Jeff, thanks for taking the time to offer your feedback on the use of DAMAGE iD.
- Industry: Information Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid User Experience with Room for AI Improvement.
Reviewed on 2024/09/25
The user experience is good and meets our needs, but it might be beneficial to have an advanced AI...
The user experience is good and meets our needs, but it might be beneficial to have an advanced AI system for image capturing within the app, where the system could automatically detect errors and damages on the vehicle.
Pros
I liked the simplicity and ease of use. The app allows for quick and efficient documentation of vehicle conditions, which saves time and ensures accuracy.
Cons
We didn’t have any major issues with using it, but if I had to choose, I might design the website a bit more nicely.
DAMAGE iD FAQs
Below are some frequently asked questions for DAMAGE iD.Q. What type of pricing plans does DAMAGE iD offer?
DAMAGE iD offers the following pricing plans:
- Starting from: US$1.00/one-time
- Pricing model: Free Version
- Free Trial: Available
DAMAGE iD charges $1 per vehicle per month UP TO 500 vehicles. Over 500, we offer a reduced fee of .75 Cents. Unlimited Users and Locations. No setup fee or Annual contracts.
Q. Who are the typical users of DAMAGE iD?
DAMAGE iD has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DAMAGE iD support?
DAMAGE iD supports the following languages:
English
Q. Does DAMAGE iD support mobile devices?
DAMAGE iD supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DAMAGE iD integrate with?
We do not have any information about what integrations DAMAGE iD has
Q. What level of support does DAMAGE iD offer?
DAMAGE iD offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)
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