Rethink
About Rethink
Rethink is a cloud-based behavioral health practice management software that helps organizations across the health industry streamline ABA data collection and communication with clients. Features include content database, customizable templates, automated progress charting, remote access, and analytics.
The application allows practitioners to perform assessments and create treatment programs for patients accordingly. Staff members can use Rethink’s video-based RBT training module, participate in quizzes, and undertake competency exam to meet certification criteria defined by Behavior Analyst Certification Board (BACB). Administrators can use the dashboard to visualize the schedules of clients and teams. The platform lets teams store funder contracts, billing codes, signatures, and various other financial information in a centralized manner.
Rethink helps clinics prevent scheduling errors and manage compliance by tracking staff’s certifications and qualifications. Practices can generate reports about cancellations, productivity, and contract utilization. Its billing solution enables therapy clinics to synchronize billing data, manage reimbursements, and distribute reports to physicians.
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Reviews
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- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Rethink User
Reviewed on 2021/02/22
Our use of Rethink has been positive, however at times it takes quite some time to communicate via...
Our use of Rethink has been positive, however at times it takes quite some time to communicate via telephone with representatives. I feel customer service representatives and the overall program are responsive to concerns and each individual suggestion is taken into consideration as though they are your personal programmer.
Pros
The best feature of this software are the preprogramed behavior programs and objectives.
Cons
At times inputted information is not saved and the data entry is not friendly if you are entering data from other days. It does not allow you to edit data. This is necessary at time due to the fact that there may be errors in "real time" data entry.
Response from Rethink Behavioral Health
Thank you for your feedback and review!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clinical Director/ Founder
Reviewed on 2024/12/07
Overall, we have decided to stick with rethink and we think it is affordable, efficient, and easy...
Overall, we have decided to stick with rethink and we think it is affordable, efficient, and easy to use.
Pros
I really like and appreciate that the practice management and the clinical peace communicate with each other and it’s all on one platform. The clinical piece is easy to navigate and use for both clinicians and behavior technicians. The scheduling and practice management is easy to use for a non-clinical staff as well as for clinical staff scheduling appointment takes a matter of seconds. On other platforms, I’ve spent hours trying to schedule a month with rethink. It is efficient and I can schedule for an entire authorization period.
Cons
there is not a parent goals section in the program library. There is not a training tutorial for staff on how to use rethink. The only training tutorials that were available were for the owners or administrators. On an iPad, the app does not invert to horizontal it only stays vertical. At times we have had difficulty with losing our notes if they’re not saved properly by staff. Again, if there was a training tutorial for staff upon on boarding, this would maybe alleviate this problem. Otherwise, all training has to be done one during the first session to help the BT really understand how to utilize the application and the appointment/ notes.
Reasons for Switching to Rethink
Skills did not have communication with a practice management. Central Reach is too complicated for clinicians and for technicians. Catalyst is too simplistic and does not have the progress monitoring or training features of ReThink- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Rethink Review
Reviewed on 2025/03/04
We used it for about a year and then decided to look elsewhere.
We used it for about a year and then decided to look elsewhere.
Pros
I loved the resources it gave, the educational visuals and storage to file our own visuals. It was also easy to navigate.
Cons
It lacked features needed for the ABA industry that are extremely important. An easy scheduling feature that was easy to use and visually displayed so that staff could easily recognize their sessions.
Reasons for Choosing Rethink
QB only does accounting and basic billing and doesn't have features needed to run an ABA company. We still use QB for our accounting and payroll to date.Switched From
QuickBooks OnlineReasons for Switching to Rethink
Word of mouth reviews, and reviews researched online.- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rethink as a whole
Reviewed on 2024/04/03
Pros
Rethink does provide a very comprehensive clinical oversight. It definitely let us run completely paperless and with confidence when it comes to audits. We can collect data in real time and clinical staff can review by the next day for real time decisions.
Cons
This is definitely not cheapest program, but from our perspective it’s definitely something that works for a small practice.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rethink BH Review
Reviewed on 2025/02/15
I loveee Rethink and think every company should use this program for data collection & session...
I loveee Rethink and think every company should use this program for data collection & session notes.
Pros
I love how easy data collection is, i love the notes are in the same platform. It’s easy and not complicated to learn
Cons
No cons. I love this platform so much i try to recommend it to all the companies i’ve worked for.
Rethink FAQs
Below are some frequently asked questions for Rethink.Q. What type of pricing plans does Rethink offer?
Rethink offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Rethink for pricing details.
Q. Who are the typical users of Rethink?
Rethink has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rethink support?
Rethink supports the following languages:
English
Q. Does Rethink support mobile devices?
Rethink supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rethink integrate with?
Rethink integrates with the following applications:
Tebra
Q. What level of support does Rethink offer?
Rethink offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
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