---
description: Learn how Latitude by Genesys can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Latitude by Genesys Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Accounts Receivable Software](/directory/238/accounts-receivable/software) > [Latitude by Genesys](/software/2048327/latitude-by-genesys)

# Latitude by Genesys

Canonical: https://www.getapp.za.com/software/2048327/latitude-by-genesys

> Latitude by Genesys is an accounts receivable software designed to help businesses across banking, healthcare, retail, and other industries streamline account outsourcing, debt collection, and payment recovery operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Genesys
- **Location**: Daly City, US
- **Founded**: 1990

## Commercial Context

- **Starting Price**: US$75,00
- **Pricing model**: Other
- **Pricing Details**: Genesys Cloud 1 - $75 per month or $0.68 per hour&#10;Genesys Cloud 2 - $110 per month or $0.99 per hour&#10;Genesys Cloud 3 - $140 per month or $1.26 per hour
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- Activity Dashboard
- Contact Database
- Data Import/Export
- Document Management
- Online Payments
- Payment Collection
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounts Receivable Software](https://www.getapp.za.com/directory/238/accounts-receivable/software)

## Alternatives

1. [DataServ SaaS AR Automation](https://www.getapp.za.com/software/2035691/dataserv-ar-automation) — 4.0/5 (1 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2048327/latitude-by-genesys)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/latitude-by-genesys/> |
| en-AE | <https://www.getapp.ae/software/2048327/latitude-by-genesys> |
| en-AU | <https://www.getapp.com.au/software/2048327/latitude-by-genesys> |
| en-CA | <https://www.getapp.ca/software/2048327/latitude-by-genesys> |
| en-GB | <https://www.getapp.co.uk/software/2048327/latitude-by-genesys> |
| en-IE | <https://www.getapp.ie/software/2048327/latitude-by-genesys> |
| en-NZ | <https://www.getapp.co.nz/software/2048327/latitude-by-genesys> |
| en-SG | <https://www.getapp.sg/software/2048327/latitude-by-genesys> |
| en-ZA | <https://www.getapp.za.com/software/2048327/latitude-by-genesys> |

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