About MailTrack

MailTrack is a free email tracking solution designed to help users manage their emails across Gmail. View email activity, receive real-time notification on updates within emails and track which emails have been opened with MailTrack.


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MailTrack

4,5 (213)
VS.

Starting Price

US$1,99
month
US$9,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

23
19

Integrations

No integrations found
No integrations found

Ease of Use

4,6 (213)
4,9 (56)

Value for Money

4,4 (213)
4,8 (56)

Customer Service

4,3 (213)
4,9 (56)
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Reviews

Overall rating

4,5 /5
(213)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,6/5
Customer Support
4,3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 213
Antonin
Antonin
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the best addition to your Gmail

Reviewed on 2020/02/26

Pros

The tool is really simple : it gives you a notification everytime someone opens a mail you sent them. Thanks to this, you can now know for sure if someone saw your message or not. It does not matter if you are a professional, a student, and someone trying to find a work. In everyday life, this tool is a must have if you want to keep track of your emails.

Cons

Unless you pay the premium version, all your emails are signed by mailtrack. It is a smart marketing call to buy of course, but it is still anoying if you don't want to pay because you only have a casual use of the tool.

Angel
Angel
Overall rating
  • Industry: E-Learning
  • Company size: 5 001–10 000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great email tracking service, would recommend!

Reviewed on 2022/12/05

Very accurate and reliable email tracking!

Very accurate and reliable email tracking!

Pros

Mailtrack provides very reliable email tracking! It sends you a notification when your email has been read and it keeps track of how many times the email is being opened and read. It also notifies you if the email hasn't been read in 24hrs, 48 hrs, or 72 hrs. It is relieving to know that the email you sent has been read so mailtrack is very useful in that sense. Mailtrack works very well with google and is relatively easy to install. All I need to do is choose the extension, download it and apply it. Relatively easy to learn the features and to use it. The free version lacks some features but since it is free, the quality and service is very very good!

Cons

The free version of Mailtrack includes a watermark so the person reading the email would know that the email is being tracked. I would prefer if Mailtrack doesn't so directly tell the reader that the email is being tracked. There can be occasional glitches where the email tracking isn't very accurate but this has rarely happened and doesn't affect my overall opinion of Mailtrack - its great!!!!

Modris
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Paying customer but Unable to contact Mailtrack support

Reviewed on 2019/06/08

Devastating that a PRO paying customer is Unable to contact support

Devastating that a PRO paying customer is Unable to contact support

Pros

It was great When it was working. Now useless.

Cons

After last Gmail update I have to ALLOW Mailtrack access again. When I go to mailtrack.io with Chrome I get the message "This site can not be reached". I reset the settings and still can not open Mailtrack. Mailtrack does not allow me call or email to them although I have paid for a year. How disgusting can you get? I can access their website with Firefox. Modris Reinbergs [email protected]

Lisa
Lisa
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for checking email opens!

Reviewed on 2022/04/26

I really like this software and use it both for business and personal. It was easy to install...

I really like this software and use it both for business and personal. It was easy to install using the google platform.

Pros

We love seeing when recipients have opened our emails. It is immensely helpful for knowing when we need to send a follow up because and email may have been lost and not opened. I like the double check visual so you can see that it was received and then opened.

Cons

Not a lot bad to say about this software for what we use it for.

Jordan
Jordan
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy mail tracking that works

Reviewed on 2021/07/06

Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to...

Mailtrack lets me know my emails are being ready and keeps me from having to do follow up emails to check if the messages were received.

Pros

Mailtrack is super easy to install with just a few clicks. Once you install the plugin and allow gmail access it is ready to go on the account you choose.

Cons

Mailtrack costs more than some of it's competitors but after trying others I keep coming back due to the simplicity and features.

Showing 5 reviews of 213 Read all reviews

MailTrack FAQs

Below are some frequently asked questions for MailTrack.

MailTrack offers the following pricing plans:

  • Starting from: US$1,99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

You can start with our Free version. PRO Plan is 59 € billed once a year With the PRO plan you have: - No Mailtrack signature ad - No-reply alerts - Link click alerts - Activity Dashboard - Daily Report - Team Management - Email support ADVANCED 120 € billed once a year With the ADVANCED plan you have: - Phone support - Priority support - Group emails individually tracked - PDF Tracking certificates - Campaigns & Reports - Export data to CSV - Salesforce/CRM Integration PRO and ADVANCED plans are for professional users doing business with their emails. Human Resources professionals, Sales departments, SDR, AE executives, Key Account Managers... if you live in Gmail, you need MailTrack Pro or Advance plans.

MailTrack has the following typical customers:

2–10, 11–50

MailTrack supports the following languages:

English, Spanish

MailTrack supports the following devices:

Android (Mobile), iPhone (Mobile)

We do not have any information about what integrations MailTrack has

MailTrack offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for MailTrack.