Yokoy

About Yokoy
Yokoy’s proven, AI-powered spend management platform brings intelligence, automation, and data insights to finance teams with a single platform to capture, verify, and authorise invoices and expenses.
Purpose-built to handle the complexity that comes with multi-entity organizations, it’s designed to help mitigate the risk of non-compliance to company policies, processes and regulatory requirements.
Powered by Yokoy’s proprietary AI, the spend management platform enables end-to-end automation, helping to reduce the cost of repetitive manual work, and with customisable workflows and integrations into your existing tech stack, it provides finance leaders with full visibility and control over spend across the company.
With purpose-built modules for invoices, expenses, and payments Yokoy brings all your spend into a single platform. And with Yokoy’s payment cards, you can give your people the freedom to pay how they want while streamlining card administration and keeping everything within company policies.
Key benefits of Yokoy
Yokoy Invoice: Process invoices automatically.
Consolidate your accounts payable process, manage invoices at scale, automate approvals with custom workflows, and pay on time with Yokoy’s AI-powered invoice management solution.
- AI-based invoice data capture, extraction, and approval
- Automated matching of invoices, POs, and good receipts data
- Custom approval workflows for true AP automation
- Real-time spend visibility and full spend control for global organizations
Yokoy Expense: Manage expenses effortlessly.
Automate your expense management, simplify expense reporting, and prevent fraud and reimbursement delays with Yokoy’s AI-driven expense management solution.
- Fully digital business expense reporting via web and mobile app
- Automated matching of receipts and card transactions for real-time visibility
- Real-time expense tracking and granular control over employee spending
- Custom workflows and approval flows for fast reimbursements
Yokoy Pay: Streamline your business payments.
Gain real-time control of your global card spend and automatically match card transactions with receipts with Yokoy’s smart payment solutions.
- Issue physical and virtual cards on the go and easily freeze them via the Yokoy app
- Add your Yokoy cards to your favorite digital wallets
- Granular spend controls and individual spending limits to prevent overspending
- Automated transaction matching and real-time compliance checks
-Real-time spend data analysis for simple reporting and cost savings insights
Main features of our spend management solution:
AI-based automation
Eliminate manual work from your T&E and AP processes. Yokoy’s AI captures, extracts, validates, and approves employee expense and supplier invoices automatically.
End-to-end automation
Improve efficiency with AI automation and streamline operations by bringing all your processes into one central platform, fully integrated into your tech stack.
Custom approval flows
Map out your end-to-end approval workflows, customize them per entity, and define how exceptions should be handled, to reach full spend management automation.
Built-in compliance
Prevent overspending and fraud and ensure compliance with company policies and country-specific regulations through built-in rules and pre-approval flows.
Real-time reporting
Track expenses as they happen, extract spending patterns and insights from your analytics dashboards, and gain real-time visibility into your spending for accurate forecasts.
Simple audit trails
Detect errors and fraud with ease and ensure accurate audit trails by safely storing all your expense receipts, card transaction history, and vendor invoices in the Yokoy platform.
Multi entity support
Streamline complex AP and T&E processes across entities and subsidiaries, and standardize your workflows for increased efficiency and control with a central spend management platform.
World-class service and support
Get answers to your questions right away, troubleshoot issues with help from our experts, and improve your knowledge with in-depth live and self-guided Academy trainings.
Streamline your IT landscape
Yokoy’s API facilitates seamless integrations with enterprise-level systems, removing manual processes and enabling true, end-to-end automation across entities and geographies.
Stay safe, with the highest security standards
Yokoy is engineered for security and committed to information protection. We are ISO 9001, ISO 14001, and ISO 27001 certified, and GoBD and GDPR compliant.
Yokoy API
Yokoy’s engineers have created a free open API for you to build on top of Yokoy’s software and to connect your favorite tools and databases to the Yokoy platform.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great product, bad support
Reviewed on 2024/04/18
Pros
Having worked with several other tools in the past, Yokoy is so far the only solution that makes expense management rather easy. Frequent travellers can easily upload things during a trip, organize expenses nicely and don't loose time with manual input. As a company, we really like the credit card feed, which helps to make sure that all receipts have been added. Generally, it an easy to use solution.
Cons
As a small business (22 active Yokoy users), we have the impression that we get literally ignored by customer support. We have a major issue since several months (credit card feed not working for UBS cards), and nobody from support ever replied to the issue. Every time we follow up, we get a note that someone will follow-up with us shortly, but nothing happens. This is rather frustrating!
Implementation was not up to our expectations. Yokoy doesn't allow a "self implementation" so you need to go through one of their partners. We have been assigned a near-shore partner (this was not mentioned during the sales process), but paid consulting prices like it was a local Swiss partner. The quality was acceptable but many things could have been done by ourselves and we left with the feeling that we paid a lot of money for limited value.
Response from Yokoy Group
Dear Customer,
We sincerely apologise for the frustration and inconvenience you've encountered regarding the credit card feed issue and the implementation process.
If you are open to sharing your details with us, we would be happy to arrange a direct conversation with our Head of Customer Care to ensure that the issue with the credit card feed gets addressed. Your feedback is invaluable to us as we continuously strive to improve our services and support.
Additionally, we deeply regret any confusion or dissatisfaction regarding the implementation process. We understand the importance of clarity and transparency, especially when it comes to partnering with our clients. Again, if you are happy to share your details with us, we will review our communication and processes in this instance.
Thank you for choosing Yokoy, and for giving us the opportunity to restoring your trust.
Best Regards,
Yokoy Team
- Industry: Insurance
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Practical, simple and reliable
Reviewed on 2023/04/03
The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriente...
The cooperation with Yokoy directly turns out to be very pleasant, on eye level and customer-oriented. Yokoy is open to the needs and inputs of the customer. Even if not everything can be realized.
Pros
The simplicity of adding expense receiptsThe recognition of the data from the receipts is excellentGood clarity
Cons
Customization of the SAP interface is somewhat complex and depends on the implementation partner
Response from Yokoy Group
Hi Philipp,
Thanks for your kind remarks! We love hearing from our customers – especially when Yokoy is able to make a positive difference to them. We pride ourselves on having a simple and reliable tool that brings financial excellence to everyone.
Team Yokoy
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good product but requires improvements
Reviewed on 2023/11/15
I like the tool, UI is friendly, API is easy to use but has missing some command to help manage...
I like the tool, UI is friendly, API is easy to use but has missing some command to help manage better the user status. We constantly need support from yokoy with some user accounts that have issues with expenses with wrong status, or account blocked and user cannot login (new user or not)
Pros
Yokoy is very easy to understand and to setup. There are some improvements that are important to do so the tool run smoothly.
Cons
Reporting needs improvements as noted before. and user management is very difficult to manage as there we had issues with accounts that are active with same email address per example.
Response from Yokoy Group
Hi Vanessa,
Thank you for your review and the feedback. We are currently working on expanding the capabilities of our API and will release the option to get transactions as well as account information via the API soon.
Thank you,
Yokoy
- Industry: Research
- Company size: 201–500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Overall a good experience!
Reviewed on 2024/08/29
Pros
It is simple to use. Especially with pictures of receipts.
Cons
I have been using it for two years. So fare there are no Cons.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Yokoy is a great tool for companies to track employee expenses
Reviewed on 2023/12/07
Overall positive experience, never experienced any bugs or problems
Overall positive experience, never experienced any bugs or problems
Pros
- Ease of use
- Auto reading of receipts
- Simple to navigate UI
Cons
- Mobile app looks a bit dated
- Analytics dashboard could use some nicer graphs
Yokoy FAQs
Below are some frequently asked questions for Yokoy.Q. What type of pricing plans does Yokoy offer?
Yokoy offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Yokoy?
Yokoy has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Yokoy support?
Yokoy supports the following languages:
Chinese, Dutch, English, French, German, Italian, Polish, Spanish
Q. Does Yokoy support mobile devices?
Yokoy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Yokoy integrate with?
Yokoy integrates with the following applications:
AFAS Software, Abacus, Abacus Cloud, Avaloq Banking Suite, BCD Pay, Banana Accounting, CashbackOS, DATEV Consolidation, DATEV Report, DATEV Sampling, Diamant, Egencia, Infoniqa, Microsoft Dynamics 365 Business Central tegossuite, NetSuite, Pagero, Personio, R3 Contract Management, R3 Economics, R3 WinCenter, SAP Business ByDesign, SAP Business One, SAP Business One (Reseller), SAP S/4HANA Cloud, SAP SuccessFactors HXM Suite, SAP SuccessFactors Work Zone, Sage 200, Sage 50cloud Accounting, Sage X3, SelectLine, TravelPerk, UBS, Winbiz Cloud, Winline, Workday Financial Management, Workday HCM, Workday Strategic Sourcing, Xero, proALPHA, rexx systems
Q. What level of support does Yokoy offer?
Yokoy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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