CampLife

What I like most about this software is that it is super easy to use. There is a grid and map page to check people in. You can quickly make reservations and change them if needed. You can view the people checked in, in a few different ways (by date, listed by name, by park map). You can also easily do invoices and take payments right through the program.

There is not much that I don't like about this. I can't really think of anything negative to say.

The customer support is quick to help with any questions. CampLife is very easy to use and continues to add features that parks request.

It sounds funny, but the colors of the map and guest facing website. We are a very kid friendly campground that uses bright colors in our marketing so the CampLife color palette doesn’t really match the rest of our marketing. The ease of use and feature’s definitely outweigh the colors.

This product is easy to use and even easier to correct any mistake you make

I dislike that some things are easy to change and can really mess up your page but some simple tasks require you to call support

We needed more customizable features, which is why we went with CampLife. It feels like every month it becomes easier to create custom rules, and custom rules using new criteria, because developers are continuing to refine the system and come up with more options. When the pandemic hit and everything needed to be changed, they were on it, offering features I hadn't even thought of in order to help us all out. But really, the customer service is where it's at. They are always warm and friendly, and they complete fix it tickets really quickly.

I wish the system could interface with Square POS, but they do have a store option; we're a large campground with 2 stores, a cafe, and an events team, and it would be nice if Camplife could interface with other platforms. For example, we use Square and Fareharbor, and I'd rather pay those fees to Camplife so we could work from one system that allows our guests to charge things to their site (meals and cafe, admission to events). Also, we need a few customized rules that involve equipment types, which you can't yet do on Camplife--hopefully soon though, I think they're workign on it. Oh, and it would be great to be able to embded images on different aspects of the cofirmation emails or on the directions to the sites; I asked about this around 9 months ago but I don't know if it will become an option.