OrthoTrac a Sensei product

About OrthoTrac a Sensei product
A platform specifically designed for orthodontists to help them maintain and build out their practices in the most productive way possible.
Key benefits of OrthoTrac a Sensei product
Modern UI for easy adoption and training saving time and increasing employee confidence.
Improved workflow to make faster decisions and involve patients in the treatment decision process for greater treatment adoption.
Enhanced financial and practice reporting to control and grow your business.
Easy patient scheduling and tracking make your office an efficient machine.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Manage your patients with Orthotrac!
Reviewed on 2022/10/17
Pros
There are a lot of features that adapt well to our orthodontic practice. The schedule is easy to read and understand by using color coding by procedure, doctor, or patient status.
Cons
Some of the features come with additional charges. There are glitches, and support is hit or miss with response time.
Response from Carestream Dental
Thank you for the positive review. We are constantly striving to make improvements to key features and functionality and welcome honest feedback.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Software if you don't want Cloud based
Reviewed on 2024/11/07
We liked the software but wanted to upgrade to Cloud based system
We liked the software but wanted to upgrade to Cloud based system
Pros
I loved the Reports, and it was user friendly
Cons
Unable to work when internet went down, and we wanted to upgrade to Cloud based software
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Out dated
Reviewed on 2022/08/09
Pros
Fairly easy to use. Easy to make changes when needed.
Cons
It was out dated and lacked a modern feel. Features like, texting, emailing and interoffice communication were lacking
Response from Carestream Dental
Thank you for the honest feedback. We are constantly working to make updates to our interface, features and tools. We also offer Sensei for Orthodontics if are interested in a more modern look and interface.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
good product but support could be better
Reviewed on 2022/06/30
Pros
Very user friendly software, auto payments feature is great & schedule is easy to work with.
Cons
If something goes wrong the response from support is hit or miss & usually has to escalated.
Response from Carestream Dental
Thank you for the positive review. I am sorry about your service obstacles we are constantly striving to improve our service model and response times.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Support
Reviewed on 2022/11/09
Very happy overall with the product
Very happy overall with the product
Pros
Great improvements with latest release of the software and aligner integration
Cons
Who will be the support for the Netherlands as support remains a challenge
Response from Carestream Dental
Thank you for the positive review. We value all customer feedback as we constantly strive to improve the customer experience.
OrthoTrac a Sensei product FAQs
Below are some frequently asked questions for OrthoTrac a Sensei product.Q. Who are the typical users of OrthoTrac a Sensei product?
OrthoTrac a Sensei product has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does OrthoTrac a Sensei product support?
OrthoTrac a Sensei product supports the following languages:
English
Q. Does OrthoTrac a Sensei product support mobile devices?
OrthoTrac a Sensei product supports the following devices:
Q. What other apps does OrthoTrac a Sensei product integrate with?
We do not have any information about what integrations OrthoTrac a Sensei product has
Q. What level of support does OrthoTrac a Sensei product offer?
OrthoTrac a Sensei product offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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