unitQ

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Understand your users in real time

About unitQ

As the leading real-time customer feedback analytics platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences.

unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users —all in real time.

The world's best companies like Spotify, Bumble, Pinterest, Chime and HelloFresh rely on unitQ to drive growth, reduce churn and build brand loyalty. Please visit www.unitq.com for more information.


Key benefits of unitQ

*Get a 360° view of all feedback in one place. Centralize feedback from all sources, public and private, into a repository that you can easily search to develop a deep understanding of the user experience.

*Unlock accurate and real‑time user insights with AI automation. Transform millions of unstructured pieces of data into actionable insights. Translate feedback from over 100 languages, apply sentiment analysis and group it into thousands of granular categories to quickly discover opportunities to improve your product and services.

*Create tailored views and summaries for every need. Easily identify user trends and rally teams around what matters the most to your users. Build powerful charts and dashboards to keep track of emerging patterns, apply data filters to understand different user segments, and leverage AI to quickly summarize feedback around specific topics.

*Make data-driven decisions faster to grow your business. Turn user insights into business outcomes. Measure the quality of the user experience based on feedback with the unitQ score, benchmark your product against competitors, and prioritize development efforts to optimize key performance indicators (KPIs) such as NPS, CSAT, 1‑star reviews, support tickets, brand sentiment and more.

*Quickly take action to delight users. Whether you are fixing a reported bug or releasing a highly requested feature, how fast you do it impacts the experience of your users. Integrate unitQ with your team's existing tools to accelerate the speed of innovation - set up automatic Slack and Microsoft Teams alerts, create Jira tickets directly from unitQ, and more.


Images

unitQ Software - Get a 360° view of all feedback in one place
unitQ Software - Unlock accurate and real‑time user insights with AI automation
unitQ Software - Create tailored views and summaries for every need
unitQ Software - Make data-driven decisions faster to grow your business
unitQ Software - Quickly take action to delight users
View 5 more
unitQ Software - Get a 360° view of all feedback in one place
unitQ Software - Unlock accurate and real‑time user insights with AI automation
unitQ Software - Create tailored views and summaries for every need
unitQ Software - Make data-driven decisions faster to grow your business
unitQ Software - Quickly take action to delight users

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unitQ FAQs

Below are some frequently asked questions for unitQ.

unitQ offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact unitQ directly for pricing information.

unitQ has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

unitQ supports the following languages:

English

unitQ supports the following devices:

unitQ integrates with the following applications:

Freshdesk, Intercom, Meta for Business, Slack, Twitter/X

We do not have any information about what support options unitQ has

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