High Trek POS

About High Trek POS
High Trek POS is a point of sale and booking software designed to help the leisure and hospitality businesses offering activities including trampoline parks, escape rooms, ziplines, laser tag, and more. It provides an integrated digital waiver capability, which lets administrators upload the latest waiver form, receive customers' applications via any device, and validate to assign on tickets.
Features of High Trek POS include kitchen management, party management, a discount engine, punch cards, user profile tracking, marketing automation, event check-in, and more. Facility supervisors can utilize a ticketing module to sell tickets on a mobile device, desktop, or tablet, facilitate gate admissions through barcode scanning, and redeem pre-purchased services such as beverages or vouchers using QR codes. It also offers a season pass solution, which allows organizers to create memberships or season passes for a specific duration, specify applicable activities, assign discounts on companion tickets and link multiple passes under a family group for quick gate access.
High Trek POS's customer relationship management module lets entertainment venues manage the entire event lifecycle, from lead acquisition and generating proposals to handling internal or external communications and creating tasks based on client orders. It also provides a payment solution for businesses to sell gift cards or vouchers, process payments through credit cards, and facilitate cashless transactions via RFIDs, QR Codes, and Barcodes.
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Reviews
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- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
unique entertainment biz
Reviewed on 2024/04/22
We have really loved having high trek the team is great and it is not crazy expensive like others...
We have really loved having high trek the team is great and it is not crazy expensive like others as well as you don't need to sign and forever long contract.
Pros
Hight Trek was easy to implement. They walked you through the process as well as the customer service is top notch. It is easy to try employees on how to use. We love that it has a crm in it and you can assign people tasks.
Cons
The event management side is a work in progress so we use google doc to make our event sheets with all the details for the day of event.
Reasons for Choosing High Trek POS
Needed more options for our food portion of our business.Reasons for Switching to High Trek POS
Customer service support and they are always making changes to make their system better. We had looked at them a few years before but they didn't have everything we needed. Once they added a few things we were ready to go with them.- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid booking software that handles all of our needs.
Reviewed on 2020/09/15
We are very happy with the value we get from the software and all of the ways the software helps us...
We are very happy with the value we get from the software and all of the ways the software helps us merchandise our products, upsell to our customers, and track our conversions and online marketing spend so we can grow our business. The company is also always helping with free consulting as to how we can make our business better and grow faster.
Pros
I appreciate the integrated waivers that generate tickets for our guests and a process for us to make sure that every guest that participates is waivered. There are many ways to configure products to handle our complex capacity constraints for our ropes course. The software also handles admission tickets for our mini-golf and lane rentals for our Axe throwing. Having one system to handle all of our point of sale transactions as well as online bookings, camp reservations, and financial transactions is a plus. The ability to sell pre-paid vouchers works great for us during the holidays. The company is very responsive and always developing new features for us. The integration with QuickBooks saves us time and effort. The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
Cons
The system doesn't integrate with a card system like embed yet.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Seeking to switch to a new operating system? Consider HT POS.
Reviewed on 2024/04/30
We've relied on HT to support our business operations, and it's been an invaluable asset every step...
We've relied on HT to support our business operations, and it's been an invaluable asset every step of the way. Despite our customer service team being small in numbers, they're dedicated to being there when we need help/assistance. They're always ready to jump into action, promptly scheduling calls to address our inquiries and discuss our evolving business requirements.
One of the standout qualities of our customer service team is their proactive approach to enhancing our experience with HT. They've been hard at work implementing new features that have proven instrumental in streamlining our processes, both behind the scenes and for our valued customers. Their commitment to innovation and excellence has truly elevated what we do, resulting in a more seamless and satisfying experience for all involved.
As we continue to grow and evolve, we're grateful to have such a dedicated and responsive team supporting us every step of the way. We look forward to continuing our partnership with HT for years to come.
Cons
see overall experience below in box three
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
High Trek has been a great company to work with!
Reviewed on 2019/10/25
I've honestly really enjoyed working with them. Incredibly responsive support and it gets the job...
I've honestly really enjoyed working with them. Incredibly responsive support and it gets the job done.
Pros
They are tackling unique problems that the location based entertainment industry faces and they are incredibly responsive when new features are needed or issues are identified. POS' for this type of business generally just dont do the things we need them to and they have done a great job!
Cons
There are a few features that we are waiting on but the pros outweigh the cons so we are OK waiting.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Switch
Reviewed on 2020/07/09
We are able to migrate multiple ends of our business operations into one modular software. It is...
We are able to migrate multiple ends of our business operations into one modular software. It is easy to use and has saved us time and energy.
Pros
The ease of use with HighTrek is such a terrific feature. Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
Cons
As with all newer software that is constantly updated, we do sometimes find bugs, but the team is so responsive to make changes that it is hardly a con.
High Trek POS FAQs
Below are some frequently asked questions for High Trek POS.Q. What type of pricing plans does High Trek POS offer?
High Trek POS offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
We offer enterprise level software at a small business price point. Our subscription costs are very competitive and range between 1.5% down to 0.5% of your gross revenue based on your growing sales volume. We find that most comparable software solutions are charging anywhere between 3 and 6%. We have No contracts. We are incentivised to help you grow.
Q. Who are the typical users of High Trek POS?
High Trek POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does High Trek POS support?
High Trek POS supports the following languages:
English
Q. Does High Trek POS support mobile devices?
High Trek POS supports the following devices:
Q. What other apps does High Trek POS integrate with?
High Trek POS integrates with the following applications:
CardConnect, Fotaflo, Sendy
Q. What level of support does High Trek POS offer?
High Trek POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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