Carbonara
About Carbonara
Carbonara Waitlist and Reservations is a simple and easy-to-use app for restaurants, cafés and bars. You will have full control over your restaurant with the various tools the app offers. With Carbonara, you will have both an innovative digital waitlist as well as a complete reservation system, everything available from your phone.
When tables are full, restaurant operators can list customers in the digital waitlist, include a mobile phone number, and then text the guest when there is a table available.
With Carbonara’s online reservation system your customers can make bookings online either from your website or your social media platform. You can easily schedule which hours and days you want reservations available as well as choosing which tables should be open for reservations.
The Carbonara App updates in real-time so that your whole team is always connected through their phones and has the latest information, whether it is guests on the waitlist or new reservations.
Restaurants that use Carbonara are able to seat more guests and increase overall revenue during busy periods. Let us help you with improving the entire hospitality experience your restaurant can offer.
Carbonara also includes:
- Two-way SMS: Any change of plans? No worries. With two-way SMS you and your customers can always be in touch.
- Dual Language Support: You are able to communicate in both your local language and English for when guests are coming from abroad.
- Table management: Set up tables in the app so you can easily assign parties to specific tables to allow for ease of use.
- Drink Pre-Ordering: Allow customers to pre-order drinks before they step into the restaurant
Statistics email: You can receive an email that provides insight into how the restaurant is operating which allows you to easily see areas of improvement
Notes for requests: Keep track of important customer information and improve customer experience
Key benefits of Carbonara
- A digital waitlist to manage virtual queues;
- An online booking service to schedule reservations, and
- An innovative pre-ordering system to allow customers to buy beverages or order food before being seated
- Increase revenue by being able to seat more guests
- Reduce no-shows with FREE automated text messages to your customers
Images
Not sure about Carbonara?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
CoverManager
Resy OS
OpenTable
ResDiary
Reviews
Already have Carbonara?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful to new business and a stride above other competitors
Reviewed on 2021/07/20
100% couldn't live without it! Allows our customers the piece of mind that they have a booking and...
100% couldn't live without it! Allows our customers the piece of mind that they have a booking and helps us gauge our staffing levels!
Congratulations carbonara on a super piece or hospitality software
Pros
It's a straight forward and easy to use piece of software. From the booking link on you're website to automatically selecting tables, it free up a space in you're head to focus on the customers.
Cons
There is nothing in this app that you can humble with! The team behind the app are super knowledgeable and helpful to resolve any issues that may arise
Response from Carbonara
Hi Stuart, thank you so much for writing us this great review! We really appreciate it, we are alway working to imporve our customer's experience and help them with their work. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you so much again, we look forward to make your future experience with Carbonara app even better!
Best,
Francesca
Customer Success
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Carbonara
Reviewed on 2021/12/17
Excellent - [SENSITIVE CONTENT]
the BEST
Excellent - [SENSITIVE CONTENT]
the BEST
Pros
User & budget friendly & accomplishes our needs with limited reservations mostly walk-in business & waitlists
Cons
Would like to be able to secure reservations with a guest credit card
Alternatives Considered
Resy OSReasons for Switching to Carbonara
Because we’re a small new restaurant & they added expense from other reservation systems doesn’t make sense for us - with only 49 reservable seatsResponse from Carbonara
Hi Gina, thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated. Thank you again! We're looking forward to making your experience even better in the future!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Julie’s Kopitiam
Reviewed on 2021/09/24
I do love this app! It’s made life so much easier for us. Friendly service
I do love this app! It’s made life so much easier for us. Friendly service
Pros
It’s so user friendly and it’s made our booking system so much easier
Cons
Inability to merge tables together yet.
And inability to time slot covers. It can be a long wait time to get a help response/ unsure if I’m contacting the right people for a response.
Alternatives Considered
ResDiarySwitched From
OpenTableResponse from Carbonara
Hi Julie,
Thank you for your review. We are really happy that you like the app, we are a young team and we are working constantly to make improvements and offer new and innovative functions. We are always available to help our customers, we will take better care of your feedbacks in the future. We look forward to make improvements and make your experience even better.
Thank you for your trust from the whole Carbonara team!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really Good Booking system
Reviewed on 2021/07/26
The contact I have had with the team has been exceptional, a team of people that enjoy what they...
The contact I have had with the team has been exceptional, a team of people that enjoy what they do, and value your feedback and suggestions.
Pros
We like how the waitlist feature means our customers can join a virtual queue, we also like how we can process answer machine messages, without having to call customers back, as the system will send out an automated message. The team are constantly wanting to develop and advance the app further and are really keen to here end user feedback and take comments onboard. The fact that this app is totally free no monthly fees, no message fees and zero commissions.
Cons
We have made our suggestions about improvements, these have been taken on board and developed into further updates of the app
Response from Carbonara
Hi Oliver,
Thank you so much for taking the time to write us a great review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated.
Thank you again! We're looking forward to making your experience even better in the future!
Best,
Binh Le
Customer Success
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A game changing app, that is accessible, inexpensive, and designed for restaurants in mind.
Reviewed on 2021/09/25
Completely satisfied with the app, its ease of use, and accessibility.
Completely satisfied with the app, its ease of use, and accessibility.
Pros
Very simple to use and there is even a reservation widget that can be requested - through Carbonara - and added to a business website, so customers can readily book, while visiting the businesses' website.
Cons
Nothing! You're kidding me right? I love the app an it's ease of use and setup.
Response from Carbonara
Hi Juan,
Thank you so much for taking the time to write us this amazing review! We really appreciate it. It's a real boost to our team when they get a good review and feel their efforts are appreciated.
Thank you again! We're looking forward to making your experience even better in the future!
Best wishes from the whole Carbonara team!
Carbonara FAQs
Below are some frequently asked questions for Carbonara.Q. What type of pricing plans does Carbonara offer?
Carbonara offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
FREE! Carbonara app has no monthly fee, no commission fee or any other fees. All our features are free to use for all restaurants and cafes and will stay that way.
Q. Who are the typical users of Carbonara?
Carbonara has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Carbonara support?
Carbonara supports the following languages:
English, French, Italian, Norwegian, Portuguese, Spanish, Swedish
Q. Does Carbonara support mobile devices?
Carbonara supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Carbonara integrate with?
Carbonara integrates with the following applications:
Facebook Business Suite
Q. What level of support does Carbonara offer?
Carbonara offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for Carbonara.
