Synergetic

3.8 (4)
Write a Review!
Cloud-based school management software

About Synergetic

Synergetic, from Education Horizons is the proven school management system that offers the richest K-12 data set that connects your whole community. At the heart of Synergetic is a database that is unique in the way it records information about the entire school community – staff, students, parents, and alumni. Synergetic streamlines academic, finance, HR, IT and Operational processes to drive results in your school. Visit educationhorizons.com/solutions/synergetic


Images

Synergetic Software - Synergetic application dashboard
View 1 more
Synergetic Software - Synergetic application dashboard

Not sure about Synergetic? Compare with a popular alternative

Synergetic

3.8 (4)
VS.
Highly reviewed

Starting Price

US$5,000.00
US$59.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

44
158

Integrations

No integrations found
5

Ease of Use

3.8 (4)
3.5 (4)

Value for Money

4.0 (4)
4.5 (4)

Customer Service

3.5 (4)
3.3 (4)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

OpenEduCat

3.8
#1 Alternative to Synergetic
OpenEduCat is an open-source school management solution that helps educational institutions manage engagement,...

PraxiSchool

4.6
#2 Alternative to Synergetic
PraxiSchool is a cloud-based school management software that allows schools to manage all aspects of school administrati...

edumerge

4.5
#3 Alternative to Synergetic
Edumerge is best suited for all K-12 institutions and is designed to benefit a wide range of stakeholders, including...

Classe365

4.8
#4 Alternative to Synergetic
Classe365 is a student management system for education institutions, combining student information system (SIS), CRM &...

Reviews

Overall rating

3.8 /5
(4)
Value for Money
4/5
Features
4/5
Ease of Use
3.8/5
Customer Support
3.5/5

Already have Synergetic?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 4 reviews of 4
Mary
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Synergetic

Reviewed on 2021/04/26

-Improved efficiency and customer service, reduced administrative costs in some departments and...

-Improved efficiency and customer service, reduced administrative costs in some departments and greater access to and availability of strategic information.
-Synergetic has proved to be a reliable and robust system - system availability is a vast improvement over previous systems.
-Synergetic were very responsive in the early years but there has been a noticeable drop in support levels/lack of product knowledge on the support desk.

Pros

-That it was an integrated solution allowing our school to move away from administering multiple standalone systems to one centrally managed solution designed specifically for the school environment and particularly 'private schools'.
-We could see Synergetic was going to make a huge and positive difference in helping our staff deliver high quality service consistently to our school community, and that administrative tasks for teachers would be made easier, freeing them to focus on classroom teaching.
-Email and SMS communication capability and ease of use greatly improved communications with the parents, students, staff and alumni.
-When we rolled out Synergetic 15 years ago integration with other systems was not really a consideration but it is an important requirement these days and Synergetic has been quite proactive in this area i.e. it integrates with our LMS, Boarding and Online Forms systems.
-The Community database provides for greater accuracy, faster entry of changes, reduction in errors/oversights and improved customer service.
-Junior and Senior School are now using the same software system and processes for all facets of day to day school operations .
-Document Management – all correspondence with community members can be scanned and uploaded against their Synergetic record for easy access and retrieval

Cons

- Administering Attendances and Absences is far too complex.
- The web application has limited functionality and is 'clunky', and there is much room for improvement around usability.
-Email management - no easy way to manage unsubscribes and bounced emails, limitations of the authoring tool - no analytics available.
-Some new features/modules seem to be rolled out with insufficient due diligence and testing i.e. online forms builder, co-curricular electives modules, HROnboard integration missing key ‘preferred name’, xml online applications import can't work without running the FUTENQMERGE user form.

Marina
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Voice of long time user experience

Reviewed on 2021/03/28

I have NOT had any major problems with Synergetic ever. I DO have problems with the way Manuals are...

I have NOT had any major problems with Synergetic ever. I DO have problems with the way Manuals are written as most of the times they either state the obvious (eg. PrintFlag IS a PrintFlag) OR the explanation is so convoluted that even things I know 'WHAT and HOW' do not make any sense when you read about them.

Pros

Logical, easy to use. Example - it takes 3 hours to set Assessments/Reporting for the whole school on Synergetic and then it is LOCKED. It takes days to set the same up in SchoolBox and then requires weekly monitoring as anything that WAS set up by Admin can easily be change by ANYONE with the access.

As it is logical and easy ( a few clicks to get to the required destination), the staff finds it easy to use. Once again, it took me 30 mins of training to teach all that staff was needed for the Continuous Reporting as oppose to they are still struggling with SchoolBox after one year of use.

I have not come across with the problem which could not have been solved.
Easy data input and easy data extraction. Tables and views MAKE SENSE. Once again, comparing to CareMonkey (operoo) and SchoolBox, Synergetic provides a wide range or ready to use reports AND allows AND trains the staff to customise or write their own reports. NO such luck with either Operoo or SchoolBox. Operoo claims that they cannot grant access to their database (?that would actually be MY data) and SchoolBox promised to create ONE FITS ALL (...?) Assessment Report for the last 3 years. We are still waiting.

GREAT Support Team. I wish they have better support themselves from the Developers. It takes a long time to get software problems resolved - last example changes in Chrome prevent parents paying Applications Online.

Cons

I do not have any problems HOWEVER, the main complaint I hear from the management -
* the 'old' look
* not interactive
* dashboards are very expensive
* very limited abilities to modify Portal - ex present graphics on the Assessment Page.

Garry
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

OK Product, Terrible Support

Reviewed on 2022/05/23

Pros

Covers all the bases regarding management

Cons

Abysmal support every time something goes wrong. It feels like the Synergetic staff don't even know how it works. Everything it felt like everything that could go wrong with setting up a new instance did go wrong from synergetic's end.

Product in general feels outdated and clunky. Feels like it's from the 90's.

Jo-Anne
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great School Management System that offers Solutions to most of your business requirements.

Reviewed on 2021/04/08

The support team are always friendly and available during operating times. Tickets raised will be...

The support team are always friendly and available during operating times. Tickets raised will be escalate when required to meet business needs.
The customisation / resource team find solutions when sometimes we cannot see one ourselves.
There are a variety of training options that includes Group sessions at there site or onsite personalised training at the College.
When an issue does occur with their product they own it and fix it and normally with an easily applied patch.
Upgrades are quick and can be out of teaching hours where required.
A very reliable system and company.

Pros

It covers most areas of our business requirements so there is not the need for integration between systems. Easy to customise to suit our requirements and easy to Brand with College specific logos and fonts. Supports most other systems required by the College that are not incorporated in the solution. EG Oliver Library system, a variety of Timetabling Solutions and Postal Address Validation tools.

Cons

In its current format not all of the functionality is web based but they are working on this.

Synergetic FAQs

Below are some frequently asked questions for Synergetic.

Synergetic offers the following pricing plans:

  • Starting from: US$5,000.00
  • Free Trial: Not Available

Synergetic has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Synergetic supports the following languages:

English

Synergetic supports the following devices:

We do not have any information about what integrations Synergetic has

Synergetic offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Synergetic.