---
description: Learn how RemoteCall can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RemoteCall Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [RemoteCall](/software/2048845/remotecall)

# RemoteCall

Canonical: https://www.getapp.za.com/software/2048845/remotecall

> RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.&#10;&#10;RSUPPORT brings you a remote support experience as close as possible to you being there in person.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of RemoteCall

\- Ease of use&#10;- Network security friendly&#10;- Supports Windows, OS X, Android, iOS&#10;- Best performance and flexibility

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RSUPPORT

## Commercial Context

- **Starting Price**: US$59,90
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: All purchase includes application and free web version.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Japanese, Korean, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Authentication
- Chat/Messaging
- Collaboration Tools
- Customizable Branding
- Diagnostic Tools
- Drag & Drop
- Event Logs
- File Sharing
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multiple Monitor Access
- Multiple User Accounts
- Real-Time Chat
- Real-Time Data
- Remote Access/Control
- Remote Printing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.getapp.za.com/directory/563/remote-support/software)
- [Remote Desktop Software](https://www.getapp.za.com/directory/1731/remote-desktop/software)
- [RMM Software](https://www.getapp.za.com/directory/1767/remote-monitoring-and-management/software)

## Alternatives

1. [Atera](https://www.getapp.za.com/software/102017/atera) — 4.5/5 (446 reviews)
2. [ManageEngine Applications Manager](https://www.getapp.za.com/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews)
3. [Zoho Assist](https://www.getapp.za.com/software/9913/zoho-assist) — 4.7/5 (1374 reviews)
4. [Pulseway](https://www.getapp.za.com/software/101507/pulseway) — 4.7/5 (310 reviews)
5. [Iru](https://www.getapp.za.com/software/130527/kandji) — 4.9/5 (477 reviews)

## Reviews

### "Best remote support solution tool in the market." — 4.0/5

> **Ashok** | *06 August 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It can support computer as well as mobile devices which makes it handy. RemoteCall saves a lot of time and travelling cost for an IT professional and it is also very easy to use.
> 
> **Cons**: While it is very easy to use but the design needs some more work, it needs to be more smooth and interactive.

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### "Me gusto" — 4.0/5

> **Sebastian** | *03 August 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Me parecio una herramienta muy util en cuanto a prestar servicio de asistencia remota, la cual me ha permitido incursionar en otras fotmas de trabajo en mi area.
> 
> **Cons**: me parece muy tedioso realizar el envio de archivos o instaladores por este medio.

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### "Mid-level tool for remote support" — 3.0/5

> **Manav** | *14 April 2022* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: This tool is easy to download and install on our computers. Supports live chat and file sharing.
> 
> **Cons**: The UI is outdated which RemoteCall should upgrade and make it more user friendly.

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### "Excellent product" — 5.0/5

> **Tony** | *17 December 2020* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: RemoteCall is very easy to use and easy for the end user to launch to allow us to support them.
> 
> **Cons**: I would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.
> 
> We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers \&amp; fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2048845/remotecall)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2048845/remotecall> |
| de-AT | <https://www.getapp.at/software/2048845/remotecall> |
| en | <https://www.getapp.com/customer-service-support-software/a/remotecall/> |
| en-AE | <https://www.getapp.ae/software/2048845/remotecall> |
| en-AU | <https://www.getapp.com.au/software/2048845/remotecall> |
| en-CA | <https://www.getapp.ca/software/2048845/remotecall> |
| en-GB | <https://www.getapp.co.uk/software/2048845/remotecall> |
| en-IE | <https://www.getapp.ie/software/2048845/remotecall> |
| en-NZ | <https://www.getapp.co.nz/software/2048845/remotecall> |
| en-SG | <https://www.getapp.sg/software/2048845/remotecall> |
| en-ZA | <https://www.getapp.za.com/software/2048845/remotecall> |
| es | <https://www.getapp.es/software/2048845/remotecall> |
| es-CL | <https://www.getapp.cl/software/2048845/remotecall> |
| es-CO | <https://www.getapp.com.co/software/2048845/remotecall> |
| es-MX | <https://www.getapp.com.mx/software/2048845/remotecall> |
| fr | <https://www.getapp.fr/software/2048845/remotecall> |
| fr-BE | <https://fr.getapp.be/software/2048845/remotecall> |
| fr-CA | <https://fr.getapp.ca/software/2048845/remotecall> |
| nl | <https://www.getapp.nl/software/2048845/remotecall> |
| nl-BE | <https://www.getapp.be/software/2048845/remotecall> |
| pt | <https://www.getapp.com.br/software/2048845/remotecall> |
| pt-PT | <https://www.getapp.pt/software/2048845/remotecall> |

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