--- description: Learn how Carepatron can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Carepatron Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/67/medical-practice/software) > [Carepatron](/software/2048864/care-patron) # Carepatron Canonical: https://www.getapp.za.com/software/2048864/care-patron Page: 1 / 36\ Next: [Next page](https://www.getapp.za.com/software/2048864/care-patron?page=2) > All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication \& more. > > Verdict: Rated **4.4/5** by 859 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Carepatron All-In-One healthcare workspace ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 859 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Carepatron - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Care Plan Management - Case Notes - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal ## Integrations (12 total) - Doxy.me - FreshBooks - Google Calendar - Google Tag Manager 360 - Microsoft Outlook - QuickBooks Online - Sage Accounting - Stripe - Wave - Xero - Zoom Phone - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Software](https://www.getapp.za.com/directory/67/medical-practice/software) ## Related Categories - [Medical Software](https://www.getapp.za.com/directory/67/medical-practice/software) - [Assisted Living Software](https://www.getapp.za.com/directory/891/assisted-living/software) - [Healthcare CRM Software](https://www.getapp.za.com/directory/937/healthcare-crm/software) - [Long Term Care Software](https://www.getapp.za.com/directory/911/long-term-care/software) - [Medical Scheduling Software](https://www.getapp.za.com/directory/68/medical-scheduling/software) ## Alternatives 1. [EHRYourWay](https://www.getapp.za.com/software/102909/ehr-your-way) — 4.9/5 (529 reviews) 2. [TheraNest](https://www.getapp.za.com/software/102857/theranest-mental-health) — 4.4/5 (1056 reviews) 3. [SimplePractice](https://www.getapp.za.com/software/102879/simplepractice) — 4.6/5 (2828 reviews) 4. [Owl Practice](https://www.getapp.za.com/software/2052750/owlpractice) — 4.5/5 (178 reviews) 5. [Jane](https://www.getapp.za.com/software/122271/jane-app) — 4.8/5 (536 reviews) ## Reviews ### "Strong stable software" — 4.0/5 > **David** | *25 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I really love the fact it is all online and has both a PC and phone app. Anytime I have needed support the FAQ or the support crew have been very helpful and informative. My clients appreciate the reminders and I like how easy it is for them to fill out the forms and it import into my records. As a one man shop, it is a great value for my needs presently. > > **Cons**: I feel like the app has to be updated pretty frequently. There are some features I wish it was easier to request those items. > > Carepatron is great solid software for my one man shop needs. It allows me to input notes and appointments are very easy to track and the financial side is very intuitive. It is a great product. ----- ### "Great for small or solo private practice\!" — 5.0/5 > **Samantha** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Carepatron is the customer service and value for money. I also appreciate the ease of use with navigating the portal. As a very small solo private practice owner, it has been a great experience and I look forward to Carepatron's updates and new features\! > > **Cons**: It was a bit difficult to navigate sending forms and onboarding patients at first. There are some features I wish we had, such as a tasks list of notes that need to be completed or form automations. Patients and I have also had some issues with the telehealth platform in the past. I do wish the picture-in-picture is a bit more flexible. Thankfully, you can integrate other platforms like Google Meet or Zoom. Lastly, I had difficulty figuring out how to write off (for a discounted session) because any time you write off an amount it still shows it as uninvoiced, which I thought it meant I need to invoice or it's a task to do? > > My overall experience with Carepatron has been positive. I honestly can't complain with the price point and what they have to offer. It's a newer platform and has a lot of potential to grow. I do appreciate the AI use, although I don't use it for recording sessions. It's easy to use the AI feature to ask questions and find solutions when you're feeling stuck. ----- ### "Different and flawed but also competent and smooth" — 3.0/5 > **Jusiah** | *19 March 2026* | Mental Health Care | Recommendation rating: 4.0/10 > > **Pros**: I like the customizability of the interface and the tabs menu on the left. It feels like the platform is organized in a particular way. When you grasp the concept of the interface navigating is pretty smooth. > > **Cons**: The concepts and ideas of the interface is not intuitive. You have to really learn how the designers of the platform think to be able to use the platform in a competent way. There where many times where I would be upset because I could not find what I was looking for, but once I found the item in question it made sense where it was in hindsight. > > The learning curve is pretty steep for this platform. There have been multiple times where the only reason why I did not leave the platform was because I bought a year subscription and could not get my money back. That being said once I learned the system (and I am STILL learning the systems) and how things are supposed to flow, it is not difficult to navigate and find what you are looking for. Also there seems to be some common sense quality of life issues that need to be worked out, such as being able to have an auto signature for my notes. Would I pick Carepatron again if I started over no. Is it bad enough to make me forgo the rest of my subscription and pay for another system no. Will I renew when the time comes, honestly maybe. It is flawed and has its issues but is also rather competent when it does things right. ----- ### "Excellent platform that keeps improving" — 5.0/5 > **Christa** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the simplicity of it and how it has all the features I need to run my practice. I once had three separate platforms I operated from so it is nice to have been able to consolidate down to one. > > **Cons**: There are some things missing that I wish it had such as a way to see if messages are read, the ability to send mass messages individually, whiteboard feature for the virtual room, being able to customize additional workflows. > > Overall, it is a great platform. I appreciate the quick responses to question I have by the team. I also appreciate the continued updates that are provided. ----- ### "Psychological evaluations with children" — 4.0/5 > **Ngoc-quynh** | *19 March 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: easy to navigate, insurance verification, great value for money, customer support is very nice though not always helpful. I also like being able to send intake packet. > > **Cons**: somewhat cumbersome to bill when I have several CPT codes (would be nice to have a template I can use and just need to provide patient's information, dx, and date of service), I work with kids, and carepatron ALWAYS combines siblings together because they think it is a duplicate due to parent's contact information being the same. Sometimes, they even change the name of a client to sibling when parents submit paperwork for a new sibling. I wish Carepatron would just keep them separate if the client's name is different (if it is a true duplicate, can always just delete). Also, I wish templates can be favorited and accessed whenever I want when I create a note for an appointment. Right now, I can only access last few templates I opened, which isn't helpful. Finally, I wish we could call a phone number into the video calls. I would like to use carepatron when calling interpreters and I can't because Carepatron doesn't have that available. > > Good - I would keep using even with the issues I have with it. I have enjoyed using Careptron a lot. ----- Page: 1 / 36\ Next: [Next page](https://www.getapp.za.com/software/2048864/care-patron?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2048864/care-patron) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data