Carepatron
About Carepatron
We provide practitioners with one place for all their work. We bring together their client engagement, workflow, communication, and billing and payments in a single, secure platform.
We provide their Clients with a beautiful app to power their healthcare experience. They can manage their records, communicate with different providers, schedule appointments, and pay online anytime.
Key benefits of Carepatron
All-In-One healthcare workspace
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service for telehealth or patient CRM HIPPA compliant health care providers
Reviewed on 2024/04/05
Fantastic. Super easy to use on desktop or mobile for both the host and the client. Highly...
Fantastic. Super easy to use on desktop or mobile for both the host and the client. Highly recommended. Stripe integration is huge.
Pros
Everything. Fully HIPPA compliant video and client record CRM FOR FREE!!! If you need to upgrade it’s very cheap. Support is fantastic; always pushing out new features, listening to customers feedback. Video is stable. Scheduling is easy for the host or the clients. Easy to integrate zoom, google, and Microsoft. Has templates to use for many uses. Easy to use Stripe for billing
Cons
Nothing it’s all been a dream. Constant updates fix any bugs that pop up quickly
Reasons for Switching to Carepatron
HIPPA compliance. Cost. Features. Ease of operation.- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall Review
Reviewed on 2024/12/13
I like the platform for my private practice as it helps me track clients progress.
I like the platform for my private practice as it helps me track clients progress.
Pros
The ability to categorize my notes and clients and maintain notes and other important documents easily and efficiently
Cons
The limited options in how many clients I can keep track of.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Simple and Clean
Reviewed on 2024/04/12
Overall, I started when Carepatron started and I've seen a lot of growth. I have considered...
Overall, I started when Carepatron started and I've seen a lot of growth. I have considered switching to another program multiple times, but the updates seem to be consistent so I do believe my desires regarding the schedule, reporting, and payments from patients will have more capabilities very soon (I truly hope).
Pros
I like how simple the program is, customizable in some great ways. Easy to communicate with patients via notes and appointment reminders. Consistent updates- updates are happening very regularly.
Cons
The reporting is lacking - not easy to run detailed reports especially financial. Unable to post partial payments. Can't really customize the schedule. It almost an all or nothing type of customization. In other words, If I say I'm open Mondays from 9am-4pm it's like that for ALL Monday's. I'd like to click on a calendar and customize my hours each day specifically if needed as well as the current function.
Reasons for Choosing Carepatron
Practice Better is very robust and I loved the program. However, it had many features I did not need so when they jumped the fee considerably I could not justify continuing.Switched From
Practice BetterReasons for Switching to Carepatron
The features I needed for a small practice and the cost that doesn't break the bank.- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top notch. Simple. Great functionality.
Reviewed on 2024/09/10
Nearly seamless from the outset. Also, customer service is spot-on - [sensitive content hidden]...
Nearly seamless from the outset. Also, customer service is spot-on - [sensitive content hidden] immediately responds to emails regarding questions and/or suggestions.
Pros
1) Simple interface and logical functionality - all of it quite intuitive.
2) Template library with ability to create one's own forms
3) Different viewing options - Day, Week
Cons
Not so much 'like least' but more personal preferences for certain functions:
1) Inability to opt-out of 'pop-up' appt reminders
2) Would like to be able to customize schedule (Calendar) time slots to better the display of appointments.
3) Some of the screen 'real estate' could be condensed for better visualization
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback Review
Reviewed on 2024/12/17
Everything has been great outside of the calendar sync issues
Everything has been great outside of the calendar sync issues
Pros
AI beta is amazing and very useful to use
Cons
Calendar sync issues and constant back and forth with support
Carepatron FAQs
Below are some frequently asked questions for Carepatron.Q. What type of pricing plans does Carepatron offer?
Carepatron offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Q. Who are the typical users of Carepatron?
Carepatron has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Carepatron support?
Carepatron supports the following languages:
English, Spanish
Q. Does Carepatron support mobile devices?
Carepatron supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Carepatron integrate with?
Carepatron integrates with the following applications:
Doxy.me, Microsoft Outlook, Stripe
Q. What level of support does Carepatron offer?
Carepatron offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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