Wheelhouse
About Wheelhouse
Wheelhouse is a suite of software and data tools designed to help ambitious operators drive better results from their portfolios. The Wheelhouse dashboard is your place to quickly a d easily gain deep insight into the current start of your business and your market.
Wheelhouse includes a data-rich pricing engine, that adapts around your unique portfolio to increase your revenue potential by more than 40% and automated revenue management system, that ensures your best pricing strategy is always up-to-date. It offers advanced settings and strategy controls and a reservation analyzer to help you and your team understand the value of every booking.
Key benefits of Wheelhouse
• A data-rich pricing engine, that adapts around your unique portfolio to increase your revenue potential by more than 40%.
• An automated revenue management, that ensures your best pricing strategy is always up to date.
• Advanced settings and strategy controls, to ensure we can deeply understand your unique business goals.
• A reservation analyzer, to help you and your team understand the value of every booking.
• A best-in-class 24/7 support designed to amplify our platform’s ambition to both support and empower your unique business goals
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A solid pricing engine, does a great job if you want to customize.
Reviewed on 2019/03/09
As an Airbnb owner, you don't want to automate your pricing. Wheelhouse adjusts it based on...
As an Airbnb owner, you don't want to automate your pricing. Wheelhouse adjusts it based on seasonality, day of the week, special events, your preferences, how many days away it is, etc. It can adjust minimum stays as well, and is fully customizable to automate your listing so you don't have to mess with it, just set your preferences and don't think about it.
Pros
You can customize everything. Want to disable single night stays except to fill a gap between two reservations, no problem. You want to price Christmas time a little bit higher than normal, but still have it auto adjust as the date gets closer, you can do that. It is pretty cheap, only 1% of booking cost. And the support is amazing, they take care of you. The ability to fill single night gaps was a request I had asked for, and they implemented it.
Cons
Sometimes there can be bugs, it's a developing product, but they are constantly adding things over time, it has grown massively as a product over the past year. Sometimes if you're not careful bugs can cause you to loose revenue because it will adjust the price incorrectly and you don't notice.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super product in combination with Otamiser Booster
Reviewed on 2023/09/15
Super good experience! I've had other RMS before, and wheelhouse is for me the best!
Super good experience! I've had other RMS before, and wheelhouse is for me the best!
Pros
I used it together with the Otamiser Booster, actually they selected this software for me to implement and I can only say it works really good in combination with the Otamiser Booster.
Cons
Sometimes I don't really understand what they do.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Inaccurate Pricing cost me Thousands
Reviewed on 2018/05/31
Pros
- Easy to use
- Update prices in a click
- Sync with Airbnb
- web based
- Friendly staff
- Global company
Cons
- Incorrect pricing on multiple dates e.g. christmas, easter etc
- Customer support friendly, but completely unhelpful. Comparable to the friendly face at the coffee shop, nice but usually gets your order wrong.
I have multiple properties for different clients in which I manage. I started on wheelhouse with 8 properties, to put my 'toe in the water'.
I attempted to sync my account with wheelhouse. They had technical errors on their side. It was suggested to me in their words "just keep clicking sync until it works". This took around 5-6 hours of checking in and doing this over 2 days.
So now I'm connected, I believe things were going quite well, pricing was updating etc. Fast forward 2 months later, I was getting a large number of bookings over christmas period and new year which seemed out of the ordinary. After researching other properties in the area and comparing to my own portfolio, I came to realise in some cases we were priced at 1/3 of the price of properties in the area which were of an inferior quality.
I approached wheelhouse about this issue in which they were friendly but unhelpful. Politely informing me that it is a known issue and that if i would like to lodge a request for a feature to be added I'm welcome to follow the link. I was gobsmacked. Immediately I queried how to de-link my listings, I was provided a link on instructions to do so. I was not made aware that all the pricing would revert. I spent the next 2 hours repricing.
Response from Wheelhouse
Hey Darren! Our sincerest apologies for the difficult experience you had with Wheelhouse. We take these issues very seriously, and we've already reviewed your feedback with our team. We are obsessed with ensuring that all of our customers have an amazing experience with Wheelhouse, and we didn't live up to our own high standards here.
We take a lot of pride in building the world's best pricing algorithm for vacation rental professionals, but also understand that we can always do better. In this case, we are internally reviewing our Christmas 2018 pricing recommendations in Adelaide, and will be pushing some updates to the algorithm as needed over the coming weeks.
If you'd like, we can set aside some time to chat on the phone, and address what else you'd like to see improved with the product. You can also email us directly at [email protected] to arrange a time to chat.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This took our Airbnb to the next level and pays for itself over and over again
Reviewed on 2020/09/30
I refer it to every short term rental host I come into contact with. Their customer service is...
I refer it to every short term rental host I come into contact with. Their customer service is great and I am really pleased with house the product works
Pros
I LOVE that it is making us significantly more money and getting significantly more bookings than we were getting prior. You look from one year to the next there is a significant increase in revenue since using Wheelhouse
Cons
It doesn't integrate with VRBO. This is HUGE. Most softwares don't seem to integrate with VRBO and so my guess is that it is more of a VRBO API issue than Wheelhouse, but this is the biggest downfall to wheelhouse having it only work with Airbnb
Alternatives Considered
BeyondReasons for Choosing Wheelhouse
Airbnb smart pricing just didn't understand the demand in my area. Wheelhouse has it figured out. The fee they charge is totally worth it. We make way more money with Wheelhouse after paying their fees than if we didn't use them at all.Reasons for Switching to Wheelhouse
Wheelhouse was recommended on more forums than Beyond Pricing- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Put more money in your pocket!
Reviewed on 2019/06/10
If you aren't using this, then you are leaving thousands of dollars on the table.
If you aren't using this, then you are leaving thousands of dollars on the table.
Pros
Super easy to use and leaves me with more time to do other things.
Also give a boost in AirBnB listings search because it goes in and adjusts my calendar daily.
The price is EXCELLENT!
Cons
Nothing, really. It works really well and lets me go about my daily business without having to worry and changing my rates all the time.
Alternatives Considered
BeyondReasons for Switching to Wheelhouse
Because it was available in my area and looked to be easy to use, once set up.Wheelhouse FAQs
Below are some frequently asked questions for Wheelhouse.Q. What type of pricing plans does Wheelhouse offer?
Wheelhouse offers the following pricing plans:
- Starting from: US$19.99/month
- Pricing model: Subscription
- Free Trial: Available
Wheelhouse offers two pricing plans: - Flex fee - 1% of revenue - Flat fee - starting at $19.99 per listing per month https://www.usewheelhouse.com/pricing
Q. Who are the typical users of Wheelhouse?
Wheelhouse has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Wheelhouse support?
Wheelhouse supports the following languages:
English
Q. Does Wheelhouse support mobile devices?
Wheelhouse supports the following devices:
Q. What other apps does Wheelhouse integrate with?
Wheelhouse integrates with the following applications:
Escapia, Guesty, Guesty For Hosts, Hostaway, Hostfully Property Management Platform, LMPM v4, MyVR, Rentals United, Smily, Smoobu, Streamline, Tokeet, iGMS
Q. What level of support does Wheelhouse offer?
Wheelhouse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Wheelhouse.
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