Sumsub

4.7 (68)
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Technical and legal solution for all KYC/AML requirements

About Sumsub

Sumsub is an identity verification platform that provides an all-in-one technical and legal toolkit to cover KYC/AML needs. The platform provides accelerated ID verification, digital fraud detection, and compliance. Sumsub employs top market technologies combined with legal expertise and assistance with financial requirements (FCA, CySec, MAS, FINMA, BAFIN, etc).

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

South Africa, United Kingdom, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Sumsub Software - Sumsub applicant profiles
Sumsub Software - Sumsub document verification
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Sumsub Software - Sumsub applicant profiles
Sumsub Software - Sumsub document verification

Features

Total features of Sumsub: 37

  • Access Management
  • Alerts/Notifications
  • Audit Management
  • Authentication
  • Background Screening
  • Behavioral Analytics
  • Biometrics
  • Case Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customer Database
  • Customizable Branding
  • Dashboard
  • Data Capture and Transfer
  • Data Verification
  • Document Management
  • Fraud Detection
  • Identity Verification
  • Investigation Management
  • Monitoring
  • Multi-Factor Authentication
  • PEP Screening
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • SARs
  • Secure Data Storage
  • Transaction Monitoring
  • Watch List
  • Workflow Management

Alternatives

Onfido

4.6
#1 Alternative to Sumsub
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Jumio

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#2 Alternative to Sumsub
Jumio gives businesses the ability to quickly and securely verify consumers’ identities when they engage with a...

Trulioo

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#3 Alternative to Sumsub
GlobalGateway is an anti money laundering (AML) and identity verification platform for businesses across industries...

GBG Identity Verification Solutions

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Real-time address lookup solution that captures and verifies addresses for online forms & checkouts. Addresses can be...

Reviews

Overall rating

4.7 /5
(68)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.4/5
Customer Support
4.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 68
Ingus
Ingus
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SumSub is a great choice when it comes to your customers verification

Reviewed on 2022/01/13

Pros

Product is easy to use, integration is quick and simple and the products they are developing and improving just aligns with our own development strategy and pipeline

Cons

Reports could be better and more focused. Whilst they have all the necessary information, it feels to need some authenticity to them, maybe in the design of reports

Olena
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended all-in-one service

Reviewed on 2024/09/20

We started cooperation in 2019, and have been satisfied with the service since then. Of course,...

We started cooperation in 2019, and have been satisfied with the service since then. Of course, there might be some inaccuracies in some checks, but they are rare. The product is simple in use and offers a lot of useful features.

Pros

Sumsub is constantly expanding their product, offering more and more features

Cons

1. New applicant page interface is significantly worse than the old one.
2. Sometimes support team requires too much time to answer some questions.

Alternatives Considered

Veriff, Ondato, SION and Sift

Reasons for Switching to Sumsub

1. Price was better than others 2. Product seemed better and easier to use
Henry
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Does its job

Reviewed on 2022/01/13

Pros

Able to detect fraud and fits kyc needs for onboarding users

Cons

Needing to press several buttons on multiple documents to uncheck something before clearing the examined user profile, for example to change a document status to approved.

Sometimes there are bugs, it allowed users with multiple profiles if they sent in different ID (for example, in different languages on the ID and the system approved both despite having facial matched selfies). Sometimes foreign language docs date of birth is misread.

Can't see for sure why someone is blacklisted

Catalina
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Your Perfect Ally

Reviewed on 2024/09/19

The relationship with sumsub leverages our compliance system, having reliable and fast results that...

The relationship with sumsub leverages our compliance system, having reliable and fast results that allow us to grow day by day. Additionally, their response and support is excellent, they care about providing agile and effective responses

Pros

It is an extremely reliable ally. Understands a company's compliance needs well and meets them holistically

Cons

Everything with sumsub has been excellent

Oļegs
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best solution on the market overall.

Reviewed on 2021/12/23

Useful tool with very little alternatives on the market. Will keep using.

Useful tool with very little alternatives on the market. Will keep using.

Pros

Feature - rich, The price is affordable and the support is great!
The product development is in progress and the tool is getting better.

Cons

Periodic issues with processing speed.
Insufficient explanation of various features causes misunderstanding from the side of audit.
Mistakes in the legal field (e.g. wrong fields were blurred when this wasn't necessary, etc.)

The lack of ability to screen company names against sanction lists apart from the full KYB.

Reasons for Switching to Sumsub

Ran out of options - the other ones were: Shufti Pro Smart Search Tonbeller Web Shield They all either lack features or are too expensive.
Showing 5 reviews of 68 Read all reviews

Sumsub FAQs

Below are some frequently asked questions for Sumsub.

Sumsub offers the following pricing plans:

  • Free Trial: Not Available

Pricing information is provided on request by Sumsub.

Sumsub has the following typical customers:

201–500

Sumsub supports the following languages:

English

Sumsub supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Sumsub integrates with the following applications:

Okta

Sumsub offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Sumsub.