Sumsub
About Sumsub
Sumsub is an identity verification platform that provides an all-in-one technical and legal toolkit to cover KYC/AML needs. The platform provides accelerated ID verification, digital fraud detection, and compliance. Sumsub employs top market technologies combined with legal expertise and assistance with financial requirements (FCA, CySec, MAS, FINMA, BAFIN, etc).
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
South Africa, United Kingdom, United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images


Features
Total features of Sumsub: 37
Alternatives
Onfido

Jumio

Trulioo

GBG Identity Verification Solutions

Reviews
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- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SumSub is a great choice when it comes to your customers verification
Reviewed on 2022/01/13
Pros
Product is easy to use, integration is quick and simple and the products they are developing and improving just aligns with our own development strategy and pipeline
Cons
Reports could be better and more focused. Whilst they have all the necessary information, it feels to need some authenticity to them, maybe in the design of reports
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommended all-in-one service
Reviewed on 2024/09/20
We started cooperation in 2019, and have been satisfied with the service since then. Of course,...
We started cooperation in 2019, and have been satisfied with the service since then. Of course, there might be some inaccuracies in some checks, but they are rare. The product is simple in use and offers a lot of useful features.
Pros
Sumsub is constantly expanding their product, offering more and more features
Cons
1. New applicant page interface is significantly worse than the old one.
2. Sometimes support team requires too much time to answer some questions.
Reasons for Switching to Sumsub
1. Price was better than others 2. Product seemed better and easier to use- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Does its job
Reviewed on 2022/01/13
Pros
Able to detect fraud and fits kyc needs for onboarding users
Cons
Needing to press several buttons on multiple documents to uncheck something before clearing the examined user profile, for example to change a document status to approved.
Sometimes there are bugs, it allowed users with multiple profiles if they sent in different ID (for example, in different languages on the ID and the system approved both despite having facial matched selfies). Sometimes foreign language docs date of birth is misread.
Can't see for sure why someone is blacklisted
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Your Perfect Ally
Reviewed on 2024/09/19
The relationship with sumsub leverages our compliance system, having reliable and fast results that...
The relationship with sumsub leverages our compliance system, having reliable and fast results that allow us to grow day by day. Additionally, their response and support is excellent, they care about providing agile and effective responses
Pros
It is an extremely reliable ally. Understands a company's compliance needs well and meets them holistically
Cons
Everything with sumsub has been excellent
- Industry: Banking
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best solution on the market overall.
Reviewed on 2021/12/23
Useful tool with very little alternatives on the market. Will keep using.
Useful tool with very little alternatives on the market. Will keep using.
Pros
Feature - rich, The price is affordable and the support is great!
The product development is in progress and the tool is getting better.
Cons
Periodic issues with processing speed.
Insufficient explanation of various features causes misunderstanding from the side of audit.
Mistakes in the legal field (e.g. wrong fields were blurred when this wasn't necessary, etc.)
The lack of ability to screen company names against sanction lists apart from the full KYB.
Reasons for Switching to Sumsub
Ran out of options - the other ones were: Shufti Pro Smart Search Tonbeller Web Shield They all either lack features or are too expensive.Sumsub FAQs
Below are some frequently asked questions for Sumsub.Q. What type of pricing plans does Sumsub offer?
Sumsub offers the following pricing plans:
- Free Trial: Not Available
Pricing information is provided on request by Sumsub.
Q. Who are the typical users of Sumsub?
Sumsub has the following typical customers:
201–500
Q. What languages does Sumsub support?
Sumsub supports the following languages:
English
Q. Does Sumsub support mobile devices?
Sumsub supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Sumsub integrate with?
Sumsub integrates with the following applications:
Okta
Q. What level of support does Sumsub offer?
Sumsub offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Sumsub.
- Identity Management Software
- AML Software
- Risk Management Software
- Authentication Software
- Compliance Software
- Fraud Management Software
- Customer Identity and Access Management (CIAM) Software
- Multi-Factor Authentication (MFA) Software
- Identity Verification Software
- Know Your Customer ( KYC) Software