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Global Call Forwarding

Global Call Forwarding

4.9 (41)
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The most trusted provider of business phone numbers.
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About Global Call Forwarding

Global Call Forwarding is a virtual phone service provider, owned and operated by United World Telecom (founded in 1996).

GCF offers cloud phone numbers and cloud communication services to customers worldwide. Get local and toll-free numbers from more than 160 countries around the world.

Download and use our softphone app on any device to place and receive business calls.

Manage your cloud phone system through their online control panel.

Their account managers and technical support teams are available 24/7.

Images

Global Call Forwarding Software - Control Panel - dashboard
Global Call Forwarding Software - Call Routing Settings
Global Call Forwarding Software - Knowledgebase
Global Call Forwarding Software - Softphone
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Starting Price

US$7.95
month
US$34.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

26
127

Integrations

No integrations found
27

Ease of Use

4.9 (41)
4.5 (264)

Value for Money

4.9 (41)
4.2 (264)

Customer Service

4.9 (41)
4.3 (264)
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Reviews

Overall rating

4.9 /5
(41)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

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Showing 5 reviews of 41 Read all reviews
Showing 5 reviews of 41
Michael
Michael
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's a reliable service. The call quality is good for international calls.

Reviewed on 2021/08/12

It's a great company and really useful service. All my interactions with their team have been...

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

Pros

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

Cons

There was a verification process in the beginning to first get my number.

Alternatives Considered

AVOXI

Reasons for Switching to Global Call Forwarding

All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Response from Global Call Forwarding

Thank you Michael!

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

International phone number coverage for our business

Reviewed on 2022/12/09

Good quality service and local customer support. They're always responsive when we have an issue.

Good quality service and local customer support. They're always responsive when we have an issue.

Pros

They make it easy to get international phone numbers for different markets that we do business in. They're more flexible with documentation requirements than other providers. We can also make outbound calls with our virtual numbers.

Cons

Integration with our CRM would be nice, but they have a good softphone to make calls from.

Alternatives Considered

Aircall, VoIP.ms, CloudTalk and AVOXI

Reasons for Switching to Global Call Forwarding

They were more responsive during the sales process, and they have a local support office in Bangkok.

Response from Global Call Forwarding

Thank you very much for your kind words. Service quality, customer support, and flexibility are our top priorities.

Vince
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Decent VoIP for basic function

Reviewed on 2023/11/30

Overall it is a useful business phone system that serve the outbound call purpose. Integration...

Overall it is a useful business phone system that serve the outbound call purpose. Integration didn't help much as there wasn't any place to record a call log after a call; I have to clicked the log call manual to do that. It is a good basic phone system for basic user who seeks for simple function of calling.

Pros

The outbound calls made were made without issues. Audios are crisp and clear. Simple interface and easy to use, no fancy and complicated feature.

Cons

Some basic features such as inbound , recordings incurred fees not to mentioned the outbound quotas which charges once exceeded.

Peter
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Global Call Forwarding - simply excellent!

Reviewed on 2025/01/15

Outstanding - as I said, I wish all my IT Service providers were this good

Outstanding - as I said, I wish all my IT Service providers were this good

Pros

The service does exactly what it says it does; it is easy to use, and feature rich. Beyond simple routing, I have been really impressed with:
- IVR
- Time of day routing
- Voicemail to email
- Voicemail transcription

But most importantly the Support is outstanding. [sensitive content hidden] has guided me through numerous facets of the service and setup with very comprehensive knowledge, and great patience. If only other IT Service Providers were this good!

Cons

Nothing has been negative in my experience with Global Cal Forwarding

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good service for international business expansion

Reviewed on 2022/12/07

It's been a good service so far which has helped us market our luxury car rental businesses to...

It's been a good service so far which has helped us market our luxury car rental businesses to clients in other countries. We're able to set up local phone numbers to show in our advertisements in target markets, while answering the calls in Bangkok.

Pros

We're able to set up phone numbers for different Asian countries that we're marketing to. They make it easy to set up a new phone number in another country while receiving the calls at our office in Bangkok. We can also make calls with the same number as a caller ID.

Cons

Nothing to complain about, but it would be nice if they offered promotions for people to set up multiple phone numbers.

Alternatives Considered

Aircall, CloudTalk and AVOXI

Reasons for Switching to Global Call Forwarding

Better pricing model and local customer support

Response from Global Call Forwarding

Thank you for your positive feedback! Global Call Forwarding is always at your service.

Showing 5 reviews of 41 Read all reviews

Global Call Forwarding FAQs

Below are some frequently asked questions for Global Call Forwarding.

Global Call Forwarding offers the following pricing plans:

  • Starting from: US$7.95/month
  • Pricing model: Subscription
  • Free Trial: Available

Our service is month-to-month without any commitment.

Global Call Forwarding has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Global Call Forwarding supports the following languages:

English, French, Spanish

Global Call Forwarding supports the following devices:

Android (Mobile)

We do not have any information about what integrations Global Call Forwarding has

Global Call Forwarding offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Global Call Forwarding.

Folder icon VoIP Software
Folder icon Telephony Software
Folder icon Business Phone Systems
Folder icon IVR Software
Folder icon Softphone Software
Folder icon Cloud Communication Platform