EZ Texting

Send Smarter With EZ Texting

4,3 /5 (119 reviews) Write a Review!

EZ Texting Overview

What is EZ Texting?

EZ Texting has served over 160K customers and is the leading SMS marketing platform, setting the standard for business texting. The cloud-based messaging solutions allow businesses of all sizes in the U.S. and Canada to reach and engage their mobile audiences using tools such as text message marketing, marketing campaign management, mobile coupons, custom sign-up forms, SMS reminders, dedicated short code services, text-to-landline messages, contact management, and more.

EZ Texting is a communications company that delivers fast and reliable ways to connect with clients. The B2B SaaS solutions help businesses across industries such as retail, food, hospitality, fitness, non-profit, and more, provide better customer service, streamline collections and logistics communications, grow and nurture sales leads, and improve outreach efforts. Send smarter with EZ Texting.

Using text messaging and SMS campaigns, EZ Texting allows companies to promote products, share discount codes and coupons, notify customers about changes, coordinate logistics processes, send mass texts, and engage their audience.

EZ Texting Overview

Pricing

Starting from
US$49,00/month

Pricing options

Free Trial
Subscription
Value for money

Monthly Plans start at $49 dollars and include free keywords.
Try EZ Texting for Free - no Credit Card required.


EZ Texting Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

EZ Texting's easy-to-use dashboard!
EZ Texting video EZ Texting screenshot: EZ Texting's easy-to-use dashboard!

EZ Texting Reviews

EZ Texting Reviews

Overall rating
4,3
/
5
Excellent
72

Very good
29

Average
9

Poor
5

Terrible
4

Value for Money
4,1
Features
4,2
Ease of Use
4,4
Customer Support
4,2
85% recommended this app
Mark S.

Safety Texting Application

Very easy to setup, and sales reached out to me to provide a better plan for me.


Julie M.

So easy and useful

I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.


Willie B.

Texting Software with Flexibility

As long as you're getting your money's worth out of the monthly fees, this is a great piece of software for direct sales, but if you're not sure you're going to use it all, do some shopping around to make sure that this is the best deal first. It's truly a great tool; I just wish the unused texts rolled over from month to month, even if there was a cap on how much could be accumulated.


Tiffany M.

Beware: Your Unused Credits Expire!

Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research.

The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.


Andrew L.

Safety texts review

I think things have worked out really well. Still learning. But I think the system is set up pretty good.


Mark S.
Industry: Construction
Company size: 1 001-5 000 Employees

Safety Texting Application

Used Daily for 2+ years
Reviewed on 2020/12/29
Review Source: Capterra

Very easy to setup, and sales reached out to me to provide a better plan for me.

Pros

We use this service to send out mass safety alerts for Job sites. This has become a vital part of our safety culture and was extremely easy to set up. We used the out of the box groups and keywords to build our job site distribution lists.

Cons

Better logging on all API calls and connections to Power BI

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Julie M.
Industry: Government Administration
Company size: 2-10 Employees

So easy and useful

Used Weekly for 1-5 months
Reviewed on 2019/12/13
Review Source: Capterra

I use the service to send out surveys and it has really increased the response rate from when I was just sending the survey by e-mail.

Pros

I like that the set up was so fast and easy. I was able to use the service right away and with free credits to try it out before I had to purchase anything. It allowed me time to ensure the service was right for my needs and really see the benefits for the company before making a commitment to it.

Cons

I think that the thing I like least is that when I send a text that is longer, it shows that it will be sent in two messages. I would like the message to be sent all in one especially when I am sending a link.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Willie B.
Industry: Insurance
Company size: 11-50 Employees

Texting Software with Flexibility

Used Other for 6-12 months
Reviewed on 2020/12/24
Review Source: Capterra

As long as you're getting your money's worth out of the monthly fees, this is a great piece of software for direct sales, but if you're not sure you're going to use it all, do some shopping around to make sure that this is the best deal first. It's truly a great tool; I just wish the unused texts rolled over from month to month, even if there was a cap on how much could be accumulated.

Pros

It was very easy to put together a text campaign, upload the information & store the contact information, and send out tailored messages. This is the one software I found that truly met all of my business needs.

Cons

After not conducting campaigns for a couple months in a row, it was time for one with over 2,000 recipients. I was really looking forward to leveraging all of the functionality associated with EZ Texting. However, when I logged in to my account I realized that my unused messages did not carry forward from month to month. While that is in the disclosure (I found it when I went back looking for it after the fact) I was very disappointed that I'd just wasted several months of money. I was ready to recommend the software for use across our company, but this drawback had me quickly reconsidering the recommendation.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Tiffany M.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Beware: Your Unused Credits Expire!

Used Weekly for 1+ year
Reviewed on 2019/02/11
Review Source: Capterra

Mass texting is a great business solution but I would be looking for another company to work with if it weren't basically impossible to do that without losing all of our following. Once you start with them, I don't see how you could ever switch to another company, so do your research.

The other major con of EZ TEXT is that you can only run one company per account. So say for example, you own more than one restaurant and you need more than one account to sent out messages- you would have to have two separate accounts with this platform.

Pros

It's relatively easy to learn how to use and the customer service chat works very quickly.

Cons

BEWARE: If you don't use your credits within 12 months they will expire (in other words: if you don't text the entire amount of times/numbers that you have paid for within 12 months you're outta luck-- or money rather). Our company only lost about $100 but I imagine it could be alot more, depending on how much you are planning to text. When I called to try and figure out where all of my missing credits were, they offered to add the equivalent of $25 back to my account. This is technology- there is no reason why they couldn't just give me back all that I paid for, that was unused, as a one time courtesy. I was on a default setting to keep adding credits to my account when I got to a certain number. Don't get me wrong, I should have read the fine print, but NOBODY wants to pay for something that they don't get to use. If I wanted to do that, I would join a gym.

Response from EZ Texting

Tiffany, sorry to hear about your credits expiring. We understand your frustration and invite you to reach out to our Account Management and Support Teams to discuss the specifics of our your account and help insure you're maximizing its most powerful tools too!

Also, we love having multiple businesses run from a single account. In fact, our most successful clients are small to medium size business owners that utilize a single account to communicate with their customers across multiple locations. We also offer a white label solution that allows our clients to create and assign as many accounts as needed.
Please know that we're here to help and available Monday through Friday, 9am to 8pm EST at (800)753-5732

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Andrew L.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Safety texts review

Used Daily for 2+ years
Reviewed on 2020/12/17
Review Source: Capterra

I think things have worked out really well. Still learning. But I think the system is set up pretty good.

Pros

We use this software as a daily safety text. We are a non profit that cleans trash out of the river. Are job is very dangerous always being on water in boats and on barges. Safety is our number one focus. The texts help a lot as a daily reminder

Cons

So far I haven’t run into many problems?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,2/10
Based on 119 user ratings
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EZ Texting Pricing

EZ Texting Pricing

Starting from
US$49,00/month
Free Trial
Subscription
Value for money

Monthly Plans start at $49 dollars and include free keywords.
Try EZ Texting for Free - no Credit Card required.

Monthly Plans start at $49 dollars and include free keywords.
Try EZ Texting for Free - no Credit Card required.

Value for Money
4,1/5
Based on 119 user ratings
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EZ Texting Features

EZ Texting Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,2/5
Based on 119 user ratings
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Categories

Additional information for EZ Texting

Additional information for EZ Texting

Key features of EZ Texting

  • Carrier Lookup
  • Delivery Reports
  • Drip Campaigns
  • EZ Chat
  • Keywords
  • Link shortener
  • Message personalization
  • Polling/Voting
  • Recurring messages
  • Reminder Campaigns
  • SMS API
  • SMS Gateway
  • SMS Marketing
  • Tracking

Benefits

-Cloud-based, self-service platform
-Friendly customer support, 24-7
-Free trial — no credit card required
-Flexible pricing plans
-Robust API
-Custom solutions
-Bulk messaging and one-to-one messaging solutions

EZ Texting FAQs

EZ Texting FAQs

Below are some frequently asked questions for EZ Texting.

Q. What type of pricing plans does EZ Texting offer?

EZ Texting offers the following pricing plans:

Starting from: US$49,00/month

Pricing model: Subscription

Free Trial: Available

Monthly Plans start at $49 dollars and include free keywords. Try EZ Texting for Free - no Credit Card required.

Q. What are the main features of EZ Texting?

EZ Texting offers the following features:

  • Carrier Lookup
  • Delivery Reports
  • Drip Campaigns
  • EZ Chat
  • Keywords
  • Link shortener
  • Message personalization
  • Polling/Voting
  • Recurring messages
  • Reminder Campaigns
  • SMS API
  • SMS Gateway
  • SMS Marketing
  • Tracking

Q. Who are the typical users of EZ Texting?

EZ Texting has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does EZ Texting support?

EZ Texting supports the following languages:

English

Q. Does EZ Texting support mobile devices?

We do not have any information about what devices EZ Texting supports

Q. What other apps does EZ Texting integrate with?

EZ Texting integrates with the following applications:

AWeber, Campaign Monitor, Constant Contact, HubSpot CRM, HubSpot Marketing Hub, Mailchimp, PieSync, Robly, Teamleader, Zendesk

Q. What level of support does EZ Texting offer?

EZ Texting offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base