Jezzam
About Jezzam
Appointment scheduling software that helps businesses manage bookings, payments and other administrative operations on a centralized platform.
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- Industry: Entertainment
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really pleased I switched to Jezzam. My clients are too.
Reviewed on 2018/05/03
My clients find the booking process straightforward and painless, and that makes them happy to come...
My clients find the booking process straightforward and painless, and that makes them happy to come back and also refer my business to others! Win-Win!
I've also been able to increase revenue as a result of properly managed equipment hire, through Jezzam's resource management capability.
Pros
Top three are:
1. I love that I can manage availability for my tuition team and my resources separately. Some of my clients bring their own equipment and others use our kit, so it's great to be able to manage this properly at last. It has helped equipment hire become an extra source of revenue.
2. Jezzam has been really easy to use both for me and my clients. They also say they love using the FIND NEXT appointment function, it saves them the hassle by searching for them. I also really like the configuration checker which automatically checks if I have set things up correctly.
3. The low monthly cost compared to previous systems I've tried.
Overall: I would have no hesitation in recommending Jezzam to anyone who needs a powerful easy-to-use booking system. The feedback I've had from my clients has been extremely positive since I made the switch.
Cons
There have been a few niggly things like I had issues uploading the image for the mini website, but these have been fixed now and the support team are really responsive in sorting out issues and helping when I have questions.
Response from Jezzam
Hi Andrew. Many thanks for your review. We try very hard to make Jezzam easy to use for both businesses and their customers, so it's good to hear you're enjoying using Jezzam and your clients are too. Glad to hear we've been able to sort out any issues you've had along the way. Keep the feedback coming - we're more than happy to help.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Five stars for Jezzam!
Reviewed on 2024/12/10
I’ve tried a number of different class booking services over the years. So far, Jezzam has supplied...
I’ve tried a number of different class booking services over the years. So far, Jezzam has supplied me with a wonderful, cost effective service for my clients.
Pros
- Intuitive set up
- Very reasonable price
- Great integration with my website and social media
- Wonderful and prompt customer service (above and beyond).
Cons
There’s nothing I don’t like. I will be even more stoked when Jezzam introduce the ability to book more than one customer per paid booking. As a ballroom dance studio with an emphasis on social/beginner classes aimed mostly at couples, that will help simplify my admin calendar and save time for both myself and my clients. I got around this by adding a couples and a singles offering to the admin timetable, so it’s not a biggie, but simpler would be better!
Response from Jezzam
Hi Anne
Thank you so much for your fantastic review and five stars! We're thrilled to hear that Jezzam has been a cost-effective solution for you and your clients. It's great to know the setup and integrations have worked well for you, and that our support team has been speedy — it’s always a pleasure talking with you! 😊
Really appreciate your feedback about booking more than one person per paid booking. We're excited to let you know that we're actively working on an amazing multibooking/booking basket feature as we speak! As you'd expect from Jezzam, it's going to be both really intuitive and incredibly flexible. Your customers are going to love it! In the meantime, we're so glad Jezzam's flexibility is working for you, but stay tuned — we can’t wait to share this enhancement with you soon!
Thank you again for choosing Jezzam and for sharing your experience. We're always here if you need anything!
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
New user to Jezzam
Reviewed on 2020/09/30
Pros
Very easy to use and understand.
Clear calander.
Cons
Hard to comment on this at present, as I am so new to the software.
Response from Jezzam
Hi Jane. Many thanks for the review. It's good the hear that even as a new user you're finding Jezzam simple and easy to use. If you do need any assistance, just get in touch via the in app help section. Thanks again.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use, all around amazing app
Reviewed on 2024/12/18
It’s a great tool we’ve been using at out club for years now. Easy to use, schedule and monitor
It’s a great tool we’ve been using at out club for years now. Easy to use, schedule and monitor
Pros
Ease of use, running a session with limited bookings has never been easier
Cons
Mobile experience is a bit off, if you login from mobile it could be better
Alternatives Considered
CalendlyReasons for Switching to Jezzam
Looked easier to set up and it fitted better to our needsResponse from Jezzam
Hi Stefan, thanks so much for sharing your feedback! We're delighted to hear that Jezzam has been a great fit for your sports club and that its ease of use has helped with managing sessions. Admins can of course log in and use Jezzam's full functionality on mobile devices, and the booking process for your players is incredibly streamlined, with bookers making their bookings using Jezzam in under 2 minutes on average. However, we really appreciate your feedback about the mobile experience. If you have any specific requests, please do get in touch – we're always looking to improve, and we'd be very happy to look into these. Many thanks again!
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Complexity made Simple
Reviewed on 2020/10/03
Jezzam has had a major positive impact on our business. In lessons, it has provided a unique...
Jezzam has had a major positive impact on our business. In lessons, it has provided a unique offering for students and streamlined and made out working practices more efficient.
From a retail point of view, it has allowed us to adapt at lightning speed and to be able to safely restart our physical shop after a long and damaging hiatus.
Pros
Jezzam have managed to do what many other software companies fail...to solve a very complex problem with a very simple solution that is easy to use, intuitive, and, importantly, designed with the user firmly in mind.
Jezzam has enabled our students to take control of their bookings - allowing them to book and pay for lessons directly online. No more waiting lists or lots of phone calls back and forth! Our teachers are updated automatically through emails and calendar sync which provides real-time accurate information.
Our retail side of the business have had to quickly move to an appointment based approach due to COVID19. Jezzam was the natural choice and, within 5 minutes, we were able to implement appointments for click and collect, shop visits, instrument repair requests as well as using for track and trace.
Cons
The team at Jezzam are constantly developing and evolving the software, releasing new features and enhancements. They are very open to new suggestions for features and extra development points and spend time to understand exactly what and why that feature needs to be considered.
it is refreshing to work with an organisation that want to engage with their users to learn how Jezzam is being used and how it can be developed further.
Alternatives Considered
Pike13Reasons for Choosing Jezzam
Jezzam offered by far and away a better product with enhanced features along with level of customer service and an interest in our business.Switched From
TimelyResponse from Jezzam
Hi Steve. Thank you for the amazing review! It's fantastic how Hogan Music have been able to use Jezzam to help with so many aspects of the business - from online lessons, face-to-face tuition, retail consultancy appointment and click & collect. We're really glad Jezzam was able to help you rapidly implement a COVID19 solution too. It's certainly been a pleasure working with you to understand your business and great to get all the suggestions for enhancing Jezzam. We look forward to that continuing. Thanks again and as always, let us know if we can help with anything.
Jezzam FAQs
Below are some frequently asked questions for Jezzam.Q. What type of pricing plans does Jezzam offer?
Jezzam offers the following pricing plans:
- Starting from: £10.00/month
- Pricing model: Subscription
- Free Trial: Available
Simple & affordable monthly plan. Low cost staff & resource upgrades.
Q. Who are the typical users of Jezzam?
Jezzam has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jezzam support?
Jezzam supports the following languages:
English
Q. Does Jezzam support mobile devices?
Jezzam supports the following devices:
Q. What other apps does Jezzam integrate with?
Jezzam integrates with the following applications:
Adyen, Braintree, Google Calendar, Microsoft Outlook, PayPal, Stripe, Worldpay for Enterprise, authorize.net
Q. What level of support does Jezzam offer?
Jezzam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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