gtechna

4.4 (18)
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Ticketing, visitor, parking & traffic management software

About gtechna

gtechna is a ticketing, visitor, and traffic management software designed to help cities, parking authorities, universities, colleges, municipalities, police departments, and medical facilities handle law enforcement processes using artificial intelligence (AI) and machine learning technologies. Its online payment system allows citizens to pay, view, and appeal for issued tickets in compliance with the Payment Card Industry Data Security Standard (PCI DSS) to protect transactions from fraud, identity theft, and other potential breaches.

gtechna's customer portal allows citizens to register for residential and visitor permits by uploading information including proof of residence, identification, and vehicle details using the city website in real-time. Its business intelligence (BI) capabilities enable administrators to identify trends, access parking datasets, track staff performance, and share insights with required teams. Supervisors can also use heatmaps to gain insights into data patterns and correlations, monitor officers' activities, and visualize causal or correlative relationships.

gtechna's parking dashboard lets supervisors optimize operations by displaying data based on dimensions such as timeline, infraction type, geography, and more.


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gtechna Software - gtechna dashboard
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gtechna Software - gtechna dashboard
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gtechna Software - gtechna search for tickets

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gtechna

4.4 (18)
VS.
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Starting Price

CA$100.00
one-time
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

11
18

Integrations

No integrations found
No integrations found

Ease of Use

4.1 (18)
4.1 (20)

Value for Money

4.2 (18)
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Customer Service

4.2 (18)
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Reviews

Overall rating

4.4 /5
(18)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 18
Diogo
Diogo
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

GTechna Officer Command Centre is a good parking tickets software

Reviewed on 2018/01/08

Real time ticket information accessible immediately after ticket is issued

Real time ticket information accessible immediately after ticket is issued

Pros

- Real Time connection to central database
- Timing feature
- Officers able to work offline (in case network connection drops) and system syncs when connection is restored
- ability to attach photos, drawings and notes

Cons

- Reporting is not the best
- Requires GTechna services for most configurations and integration
- Backoffice poor interface and usability

Response from gtechna

Diogo,
We appreciate the feedback and this will be shared with our team internally. We aim to constantly improve and your feedback is welcome.

Baljinder
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Gtechna product

Reviewed on 2021/04/29

Gtechna implementation and support staff have provide good support and make good effort whereever...

Gtechna implementation and support staff have provide good support and make good effort whereever possible to improve or troubleshoot product when issues have come up.

Pros

Ticket Issuance, Go mobile fuctionality.

Cons

Implementation in a hosted environment has some unknowns. Relying on consultant to provide enough details or checks so product can be configured properly is a handicap. Some configuration settings may not be aware of until add a new feature or integration. Initial configurations could not be revised because dependencies or limitation of original setup .

John
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

GTecha Review

Reviewed on 2018/08/14

Our overall experience with GTechna is fine. The service works relatively well but there are flaws...

Our overall experience with GTechna is fine. The service works relatively well but there are flaws and there hasn't been much progress in improving the function over the years we've been a customer.

Pros

This software works relatively well but is not very user-friendly. A simpler, sleeker back-end look that's more user-friendly would go a long way in reducing the amount of customer support GTechna has to provide.

Cons

How difficult it is to use for users. It's quite complicated.

Hamza
Hamza
Overall rating
  • Industry: Computer & Network Security
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

License Scan

Reviewed on 2018/08/17

the customer service is number 1, the devis are all stable.

the customer service is number 1, the devis are all stable.

Pros

Easy to use, easy to scan and fast result.

Cons

we use license scan for the police and after scan it gives fast result.

Gwendolyn
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Parking Management Services

Reviewed on 2021/04/30

Great company, very responsive

Great company, very responsive

Pros

The back office suite is pretty intuitive. I like there there is some flexibility for different business rules

Cons

There are some areas that need improvement or maybe clarification. System allows for a user to charge for a permit , even if there is no license plate attached.

Showing 5 reviews of 18 Read all reviews

gtechna FAQs

Below are some frequently asked questions for gtechna.

gtechna offers the following pricing plans:

  • Starting from: CA$100.00/one-time
  • Free Trial: Available

Our pricing model goes by per license

gtechna has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

gtechna supports the following languages:

English

gtechna supports the following devices:

Android (Mobile)

We do not have any information about what integrations gtechna has

gtechna offers the following support options:

24/7 (Live rep)

Related categories

See all software categories found for gtechna.