Rapid Recon

Web-based car reconditioning software for auto dealerships

About Rapid Recon

Rapid Recon is a web-based car reconditioning software that helps auto dealerships monitor vehicles in real-time, perform repairs, and track vehicle movement through QR code scanning.

The application enables supervisors to locate vehicles across multi-level parking facilities using geolocation technology and receive automated updates on open safety recalls. Administrators can generate daily, weekly, or monthly reports on employee activity, holding cost, step times, and more. Dealers can visualize and compare past and current performance trends and evaluate the stats within the dealer group. The real-time reporting capabilities assist managers with resource planning, cost analysis, and process improvement.

Individuals can use the mobile application to add and review vehicle details, track them throughout the reconditioning process, and search vehicles using VIN barcode or text searches. Users can also upload images, assign and manage tasks, and create or edit notes with dates and timestamps. The software helps update inventory details and automatically removes, archives or retrieves sold car data.


Images

Rapid Recon Software - Rapid Recon vehicle details
Rapid Recon Software - Rapid Recon open safety recalls
Rapid Recon Software - Rapid Recon QR code scanning
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Rapid Recon Software - Rapid Recon vehicle details
Rapid Recon Software - Rapid Recon open safety recalls
Rapid Recon Software - Rapid Recon QR code scanning

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Rapid Recon

4,8 (480)
VS.

Starting Price

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Pricing Options

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Features

24
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Integrations

No integrations found
No integrations found

Ease of Use

4,8 (480)
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Value for Money

4,7 (480)
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Customer Service

4,8 (480)
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Reviews

Overall rating

4,8 /5
(480)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,8/5

Already have Rapid Recon?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 480
Keith
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rapid Review

Reviewed on 2021/05/12

For the most part very good experience. I consider it to be a great program.

For the most part very good experience. I consider it to be a great program.

Pros

Ease of use, accountability, report generation and all of the other functions that we use.

Cons

Would like to see the ability to forward and estimate with photos. I buy several cars per month for our dealership and on occasion have to Arbitrate something on the the vehicle purchased. When submitting an arbitration, I have to send photos and detailed repair/damage estimate for reimbursement and Rapid Recon makes this part of my functions very time consuming. Also would like the ability in real time to edit vehicle information such as stock #s and other items without deleting the entire car 1st or waiting for the program to scrape our DMS for the changes.

James
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Front line trenches

Reviewed on 2021/05/08

Great program. I burned up my 1500 characters before I could express all my concerns.
Please feel...

Great program. I burned up my 1500 characters before I could express all my concerns.
Please feel free to contact me directly if you wish to discuss my Enhancement thoughts.

Pros

I feel that the product is well designed.
I like to be able to leave specific notes for the other departments following me. I also like to be able to track vehicle movements. Also to be able to highlight concerns with a picture.

Cons

I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal. When trying to save notes, many times it will have to be pushed twice to finally get it to complete the save. Also when trying to save it may lock up and have to exit the program to reuse.
Is it possible to add a save button for notes? Rather than having to use the add notes tab....I can see it as confusing to some.
Also might it be possible to allow an individual user within an organization to customize there screen for example to setup their order of steps for what they use the most and possibly allow them within their individual programs to blackout steps if they wish? I only use 5 or so steps consistently. But I've accidentally sent cars to the wrong step because there's only so much space to use on a cellphone. I use a Samsung note 20 ultra 5g. There are steps that I will never use and removing or blacking out would save time and eliminate mistakes.
I live and work in upstate NY. 75% of my Rapid recon use is outdoors in the elements. Even though I have my s pen to help navigate, any customization I can perform only saves me time when I'm out in the cold or elements.
Additionally, I'm not an admin. But I see alot of potential issues with select individuals having access to say the notes. Is there a way to limit how much an individual can see?
In our business, salespeople tend to disclose Rapid notes to customers. We use those

kris
Overall rating
  • Industry: Automotive
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Redundant

Reviewed on 2021/05/07

would not recommend for service department

would not recommend for service department

Pros

The graphs and charts that monitor each step are neat, but dont fully represent the process.

Cons

It is one of three software systems that the service department uses for tracking vehicles in the dealership. It is redundant and does not benefit the service department very much. It basically adds several extra steps to the processes that we are already using.

Response from Rapid Recon

Thank you so much Kris for your honest feedback about Rapid Recon. We value your experience and I've shared your comments with your account manager. Someone from our team will be reaching out in an effort to support you and ensure your experience with Rapid Recon is a positive one. I've included your account manager's info below, feel free to reach out anytime you need anything. Thanks again!
Tay-lyn O'Grady
[email protected]
775.788.1727

Jordan
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rapid Recon Has Changed the Game

Reviewed on 2022/02/04

Excellent

Excellent

Pros

Love that you can track vehicle progress throughout the entire reconditioning process, but ALSO allows multiple people involved in this process to also track that same progress without having to navigate through multiple sections. Ease of access is 10/10. Doing anything on this software is fairly easy whether you're computer savy or brand new to this stuff. You can track cost, time to lot, effectiveness, and even generate reports that allow you to make the reconditioning process more efficient.

Cons

There are truly no cons to this product.

Anthony
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

RECON REVIEW

Reviewed on 2021/05/07

ORGANIZATION
YOU RE ONLY AS GOOD AS THE TOOLS YOU USE!
I'M A PROFESSIONAL!

ORGANIZATION
YOU RE ONLY AS GOOD AS THE TOOLS YOU USE!
I'M A PROFESSIONAL!

Pros

KEEPS IT EASY TO LOCATE ANY UNIT IN OUR INVENTORY, SENDING TO USED CAR MANAGER TO APPROVE RECON AND BACK TO THE SHOP IIN NO TIME!

Cons

IT SHOWS US WE NEED MORE TECHS!
SOME REPORTS COULD BE EASIER TO FOLLOW.

Alternatives Considered

Provision

Reasons for Switching to Rapid Recon

COST/FUNCTIONALITY
Showing 5 reviews of 480 Read all reviews

Rapid Recon FAQs

Below are some frequently asked questions for Rapid Recon.

Rapid Recon offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Rapid Recon directly for pricing details.

Rapid Recon has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Rapid Recon supports the following languages:

English

Rapid Recon supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Rapid Recon has

Rapid Recon offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

Related categories

See all software categories found for Rapid Recon.