Astra Security

About Astra Security
Astra Security is a cybersecurity software designed to help businesses protect online stores and recover hacked websites. The platform enables administrators to block IP addresses, spam, suspicious login attempts and bad bots.
Managers can utilize machine learning-enabled tools to automatically scan websites, review and remove flagged files and generate reports to view the security status of web pages. Astra Security allows teams to hide WordPress version numbers and remove meta generator tags from visual composer and slider revolution. Additionally, supervisors can perform audit trails to secure server configuration and credit card information and protect the system against vulnerabilities.
Astra Security lets businesses integrate the solution with several third-party applications including Slack. Pricing is based on monthly and annual subscriptions and support is extended via a knowledge base, email, chat, FAQs and an online contact form.
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Reviews
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- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Almost unbelievably good
Reviewed on 2019/01/19
After a site I work on became infected with malware, I was panicking and genuinely convinced we...
After a site I work on became infected with malware, I was panicking and genuinely convinced we might have to roll back and lose considerable amounts of data. Astra's customer service was amazing - an immediately, friendly response, an affordable and easy signup and lightning fast cleanup of the site, followed by careful and attentive follow up service. They put my mind at at ease and made the whole experience easy - I couldn't recommend them more highly.
Pros
It's seamless, effective, affordable and backed by amazing customer support.
Cons
I honestly don't have anything negative to say!
Response from Astra Security
Thanks a lot, Mark. We understand how frustrating website not working can be and that too because of a hack. Glad that we could help you fix this quickly. You've been a great customer yourself, thank you :)

- Industry: Alternative Dispute Resolution
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Astra so easy a non techie can do it
Reviewed on 2020/09/18
Pros
Ease of deployment and a firewall thats always up to date for most CMS platforms. Malware scanning and removal with a security certificate to provide an additiojnal layer of trust
Cons
Malware scan and removal requires a manual selection
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Horrible customer support
Reviewed on 2019/07/05
Pros
The software will run the audits and provide you with the information you need. Firewall works well.
Cons
I had to open a couple of tickets to get more information about the tests that are being done and I did not even get a reply.
Response from Astra Security
Dear Cristiano,
This review comes as an absolute shocker as we consider customer support as our top priority. As you would see, we are replying to this review within 15 minutes of your posting it.
I reviewed each & every conversation you had ever had with our team. I confirm that your tickets were not only replied but SOLVED within 24-hours! The first reply from us went within a few minutes and within a few hours your query was solved too. And this is the with ALL your 4-tickets you every opened with us!
I would be happy to understand what caused you to write this review because we do not understand what went wrong here. We provided you replied + solutions for your questions within the support SLA that comes within your plan (rather very well within the SLA).
This is disheartening to see, specially when we do not understand what went wrong.

- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Web security firewall and malware scanner
Reviewed on 2019/06/26
Web security is hard. You see the cases, most popular companies got hacked some time or the...
Web security is hard. You see the cases, most popular companies got hacked some time or the other.
Only way to win this and safeguard web is by having a good security solution in conjunction with very supportive and helpful team like Astra when needed.
Pros
- They have a great Firewall. Blocks no.of threats comparing to other similar software.
- There dashboard is super easy to check stats and IP blacklisting /white listing features.
- Super easy wordpress integration.
- One of few web security solutions that support native php apps other than WordPress specific.
- The supportTeam is very supportive when you want to get a hand
Cons
- Their malware on demand scanner is relatively new but keep improving day by day.
- No Integration with Slack or Telegram for notifications

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great softwaree protecting my sites
Reviewed on 2019/06/27
The support is their best feature. These folks respond promptly to any issue and their follow-up is...
The support is their best feature. These folks respond promptly to any issue and their follow-up is second to none.
Pros
Installation is so easy and the protection is rock-solid. Especially like the feature to block countries from accessing my website. Really cuts down on hacking attempts and spam.
Cons
Needs some more detailed reporting but that is in the works and probably out soon.
Astra Security FAQs
Below are some frequently asked questions for Astra Security.Q. What type of pricing plans does Astra Security offer?
Astra Security offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Subscription
- Free Trial: Available
We believe in honest & simple pricing charging per website every month. Please contact Astra Security for further pricing details.
Q. Who are the typical users of Astra Security?
Astra Security has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Astra Security support?
Astra Security supports the following languages:
English
Q. Does Astra Security support mobile devices?
Astra Security supports the following devices:
Q. What other apps does Astra Security integrate with?
We do not have any information about what integrations Astra Security has
Q. What level of support does Astra Security offer?
Astra Security offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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