Opsyte

About Opsyte
Opsyte is an online portal dedicated to optimizing back of house tasks in any hospitality setting.
It allows you to control your staff, HR, scheduling, payroll functions, tronc and service charge allocations as well as distribution of tips.
It also has modules that allow you do control your cashing up on a daily basis, as well as custom daily reporting that is EPOS integrated.
It's newest module is automated invoice processing - email Opsyte your invoices and within minutes they are ready to be approved and posted into your accounting systems.
Key benefits of Opsyte
- HR
- Scheduling
- Shifts
- Payroll
- Tronc
- Tip allocation
- Daily cash control and reconciliation
- Daily reporting and analytics
- Invoice management with multiple approval levels
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Reviews
Already have Opsyte?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fab Support
Reviewed on 2022/10/31
a joy!
a joy!
Pros
Never have I received such quick support and troubleshooting with a software - Opsyte's live chat feature is tremendously staffed, and all the team are massively happy to help with anything large or small.The integration with our EPOS is revolutionary for us, and cuts down administrative work infinitely.
Cons
Its taken time to get used to our payroll administration being separate. Some of the HR features are not quite the full suite we were used to previously - warnings, grievances, absence reasons, promotions, templates for right to work documents, probations, etc lacking. I have full faith however that most if not all requested features will be developed by the amazing team.
Response from Opsyte Online
Thank you so much for the time you've taken to review Opsyte! Your feedback means the world to us, and as always we are grateful for your requested features.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great piece of Kit.
Reviewed on 2022/11/01
Great, They listen to their users and frequently implement features that are requested by us.
Great, They listen to their users and frequently implement features that are requested by us.
Pros
Opsyte is a great tool for our Business. It allows me to write Schedules, Manage HR, See budgets and Reports Plus much more all under one piece of software. No more Opening Excel Sheets and having staff break them. Its integration to our POS makes Cashing up a breeze . The Team, (Shout out to [SENSITIVE CONTENT],) are amazing and and help with any queries very swiftly.
Cons
their are currently no cons with this software.
Response from Opsyte Online
Thank you so much for taking the time to review Opsyte, we are delighted that you have such positive things to say about the system! As always, we are here if you need any assistance. Thanks again, from Team Opsyte.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
average system- could be better
Reviewed on 2021/10/27
average-could be better.
average-could be better.
Pros
need easier scheduling tool, need to be able to see the whole schedule on 1 page. Makes it easier to read and plan accordingly.
Cons
scheduling tool- too awkward to use. needs to be simple and easy to build and review.
Response from Opsyte Online
Hello Jamie, thank you for taking the time to leave a review for us!
I'd be really keen to hear more of your feedback about the rota - we are always making improvements to the software and your input would be useful for us.
You may not be aware, but in the rota menu you can select to view a "condensed view" which significantly reduces the size of the rota and may help if you have lots of staff.
I noticed you rated our customer support as a 2/5 and I would also love to know how you feel we could improve this. At the bottom left corner of your screen you can find our customer support button, which is always answered by one of our team quickly!
Thank you again for your feedback, it's really useful to highlight areas for us to improve. I hope to hear from you soon.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Opsyte easy to use
Reviewed on 2022/10/31
The overall experience I’m using it from 2019 , I found it very easy and good to use
The overall experience I’m using it from 2019 , I found it very easy and good to use
Pros
Utile and easy to use not to complicated, help is always when needed
Cons
On the rota we can’t delete shift after we put it
Response from Opsyte Online
Hey Adam, thank you very much for your review.
We are glad that you are enjoying using Opsyte! You may be pleased to know that you are now able to delete your own shifts - please contact Customer Support if you'd like to know more.
Thank you again, from the Opsyte Team!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
life changing for business
Reviewed on 2022/05/10
Overall we are very happy with Opsyte
Overall we are very happy with Opsyte
Pros
It is amazing software and app, so glad we changed into opsyte which takes a lot of work and pressure from the management. it is so easy to use and has all tools in one place
Cons
The only negative feedback I have is the use of app, still has quite few bugs. sometimes clock in is not working.
Response from Opsyte Online
Thank you so much for your positive review, we are so grateful to receive it. The mobile up is constantly under development to bring it new great features - so I am confident your issues will be resolved soon!
Opsyte FAQs
Below are some frequently asked questions for Opsyte.Q. What type of pricing plans does Opsyte offer?
Opsyte offers the following pricing plans:
- Starting from: £75.00/month
- Pricing model: Subscription
- Free Trial: Available
Opsyte does not have a free version but does offer a free trial. Charges are fixed monthly and start at £75 per month.
Q. Who are the typical users of Opsyte?
Opsyte has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Opsyte support?
Opsyte supports the following languages:
English
Q. Does Opsyte support mobile devices?
Opsyte supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Opsyte integrate with?
Opsyte integrates with the following applications:
Xero
Q. What level of support does Opsyte offer?
Opsyte offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Opsyte.